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The Ritz-Carlton, Laguna Niguel

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The Ritz-Carlton, Laguna Niguel
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1,853 Reviews from our TripAdvisor Community

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Showing 1,793: English reviews
Hong Kong, China
Reviewed 5 June 2015

The resort is in a great part of town with full ocean views and direct access to the beach. Service was also very friendly and generally of a high standard, though I was surprised that a hotel of this calibre (and price range) does not provide guests with international adapters and instead makes them pay $25 to purchase one from...

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Helpful?
Thank AaronYeo
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of our executive team and all our ladies and gentlemen, thank you for choosing The Ritz-Carlton, Laguna Niguel as your luxury destination. We greatly appreciate your patronage and your feedback. We have taken your constructive comments seriously. Thank you as well for letting us know about the adapters. We have them available in several areas of the hotel...

Pasadena, California
Reviewed 31 May 2015 via mobile

The property is located on the cliff overlooking the beautiful Salt Creek Beach and Dana Point. Definitely 5 stars for the location, the view and the service. Wonderful easy access to the beach and may offerings of activities. But the rooms and wifi were in dire needs for an update. We arrived on a Friday evening on a very busy...

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Helpful?
2Thank SunnyT1969
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of our executive team and all our ladies and gentlemen, thank you for choosing The Ritz-Carlton, Laguna Niguel as your luxury destination. We greatly appreciate your patronage and your feedback. We have taken your constructive comments seriously. There is no excuse for our phones and wife not working properly; nor mildew in the bath area. You can rest...

Los Angeles, California
Reviewed 31 May 2015

Maybe its me, but I wasn't impressed. The problem started when I wanted to check into a room at 1:00 p.m. However, a room was not available until 3:30. I was there only for one day. Further, when I asked for a late check out, I was only given 1:00 p.m. the next day. Now, had this been a Hyatt...

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Helpful?
2Thank resipsaloquitur
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing to stay with us. We greatly appreciate your business and your feedback. Your comments have been shared with our leadership team. We are continously striving to provide the best possible personal service and excellent facilities for our guests. We apologize that a late check out was not available on the weekend you stayed with us. We...

Los Angeles
Reviewed 31 May 2015

The hotel notes is the oldest resort on the OC Coast and this is apparent in the rooms and not in the service. Its so nasty went the plastic shower curtain blows against my body because this hotel does not have showers, but instead just a showerhead in the bathtub and those nasty plastic blow inwards shower curtains that have...

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4Thank FrequentTravler8
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, we were saddened to read your comments about our legendary resort and service. Our team takes great pride in providing unqiue and personal service, as well as pristine and clean facilities and rooms. We sincerely apologize for letting you down, and we would enjoy talking to you personally so we can attempt...

Pasadena, Maryland
Reviewed 31 May 2015

7 days of bliss in at the Ritz Laguna Niguel. The property is stunningly beautiful, Ritz service is incomparable and the food was good. We had a suite on the Club Level and especially appreciated the warmth of the Club Level staff. Our daughters are asking to go back!

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Thank OmGrlJenn
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you enjoyed your Spring Break experience at our resort! Thank you for choosing The Ritz-Carlton, Laguna Niguel. We hope you return soon so we may create more memories for you.

Fontana, California
Reviewed 30 May 2015

This place was amazing!! The views are gorgeous!! We had a room on the first floor with a fireplace on the patio which we enjoyed every night with a glass of wine 😊. I was able to enjoy a cup of tea every morning overlooking the ocean from the chairs on the lawn. Don't forget to bring your tennis shoes!...

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Helpful?
Thank Pita75
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Aren't our outdoor fireplaces awesome? We enjoyed having you stay with us as you did enjoying your experience at the resort. We hope you return soon! There is so much more exploring for you to do.

Fort Lauderdale, Florida
Reviewed 28 May 2015

So how could it be that a ritz carlton property can surpass the ritz carlton naples. To my surprise, the ritz laguna niguel did just that. During a recent stay, i found this hotel to be the most amazing location i have found to date in the US. The area, scenery, accommodations were way above my expectations. The concierge facilities...

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Helpful?
Thank ira s
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for choosing The Ritz-Carlton, Laguna Niguel. Our team takes great pride in creating unique, memorable and personal experiences for our guests. When your travels bring you back to the stunning Gold Coast, we hope you stay with us again.

Reviewed 27 May 2015 via mobile

What a blissful and beautiful resort. We enjoyed our stay, we had a beautiful ocean view. Good food, Good service, typical Ritz' s service, however the greetings is a bit too much, though we appreciate the effort. Overall, we are pleased and will be back again for sure

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Helpful?
Thank Ivy T
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your feedback. It is very helpful! On behalf of all our ladies and gentlemen, we look forward to creating another unique and memorable experience for you soon.

Reviewed 27 May 2015 via mobile

Perfect location to relax, watch the sunrise and sunset. Panoramic view of the beach. A little pricey but worth every penny to splurge on a very special occasion, worth coming back. Staffs are friendly and helpful, excellent service.

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Helpful?
1Thank Sugaylange
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We couldn't agree with you more that the sunrises and sunsets in Dana Point are extraordinary. We are delighted you enjoyed your experience with us and hope you choose to return soon

Marlboro, New Jersey
Reviewed 27 May 2015

Second best club room ever been to of ritz properties . The best part is you enter off elevator right onto club room, no special rm to go to . They are smart , because in room they have empty cooler to bring back beverages .also requested refrigerator to keep things colder, was no charge. The naples beach resort in...

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Helpful?
1Thank Michele H
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

THank you for your valuable feedback. We enjoyed it and will share it with our team. We are always looking for ways to innovate our guest experience and we rely on our guests' comments. Thank you for choosing us as your luxury destination while visiting Southern California. We look forward to welcoming you back!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Region: United States > California > Orange County > Dana Point
Price Range: €597 - €997 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 Romantic Hotel in Dana Point
#1 On the Beach Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Laguna Niguel staff and other travellers.
14 questions
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Questions? Get answers from The Ritz-Carlton, Laguna Niguel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a terrace level room with fire pit”
  • Private fire pit was my favorite amenity!
  • I can't resist a 5-star bath
 of 5 bubbles 105arielm, 15 Jan 2017 | Read review
“Ocean view of course!”
 of 5 bubbles 626gaild, 14 Jan 2017 | Read review
“Get an ocean facing room.”
 of 5 bubbles TonyFi18, 8 Jan 2017 | Read review
“ocean view”
 of 5 bubbles lux4me, 7 Jan 2017 | Read review
“Ocean view worth every penny”
 of 5 bubbles ashdee1230, 6 Jan 2017 | Read review
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