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The Ritz-Carlton, Laguna Niguel

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1,781 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Laguna Niguel
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Showing 1,721: English reviews
Kansas City, Missouri
Reviewed 7 March 2015

For those of you who are looking for a quick review and not interested in the minute details, please refer to just the summary. The remainder of this extensive review is for those who are interested. :) Summary: I don’t give a lot of five star reviews, even to properties that are considered “five star”. My husband and I usually...

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Helpful?
1Thank AHW676
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

What an amazing review of our property! Thank you for taking the time to write about your experience. It was a pleasure having you and we look forward to creating many more unique, memorable, and personal experiences for you on future visits.

Reviewed 5 March 2015

Beautiful, accommodating and friendly. Prompt room service and wonderful food. The Restaurant has an incredible view. With easy access to the beach and local shopping i was able to relax and enjoy everything. our rooms and bed were very clean ,comfortable and with the balcony it was romantic and private.

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Thank Leona S
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing The Ritz-Carlton, Laguna Niguel!

scottsdale, az
Reviewed 3 March 2015

We stayed at the Ritz recently for a conference. This is a beautiful hotel, with a location you can't beat in Orange County. Access to the beach is easy, and if you go north and south on it, mark 5 miles on your fit bit! Rooms are roomy, but food is pricey. Starbucks is nearby as well as a great...

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Thank opcathy
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We hope you have a chance to return soon! There is so much more for you to explore!

Minneapolis, Minnesota, Usa
Reviewed 1 March 2015

The hotel is what you would expect from a Ritz with the very attentive staff and beautiful public areas. I have been fortunate to have been a guest at this hotel several times. You will find a variety of rooms. All well maintained and clean but some are more up dated than others. This is a beautiful location with a...

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Thank JandJMSP
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for your loyalty! We look forward to creating many more unique experiences for you soon.

Boston, Massachusetts
Reviewed 26 February 2015

Walk into a lobby with hundreds of flowers--roses and several varieties of orchids. Bouquets of roses line the corridor into the main hotel and dining room area. Arriving early, we were greeted by Stephanie with an upgrade and a room ready for occupancy. The room boasted a gorgeous view of the Pacific Ocean from our cliff. The fire pit on...

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Helpful?
Thank mommylou1
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We really enjoyed having you with us! We are delighted you took advantage of our magnificent surroundings and our many offerings. We hope to become your new home away from home. We will always provide you with a new, unique and memorable experience.

Leesburg, Virginia
Reviewed 23 February 2015 via mobile

My wife and I spent five days at the R-C Laguna Niguel this past week. We paid for a standard room but they generously upgraded us to a room on the ground floor Oceanside with a private fire pit. It was a beautiful and comfortable room and the fire pit made it all the more interesting and enjoyable. In addition...

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Helpful?
1Thank Richard N
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your visit and providing your feedback. We enjoyed hearing from you and have passed your comments along to the appropriate leaders regarding your banquet experience. We would like to update your preference profile with your bath requirements. If you could kindly contact our Resort Services team at 949-240-2000 and provide your full name, we will take care...

Reviewed 23 February 2015

We only had a short weekend here, though the view is enough to make you take a moment from your everyday life and just enjoy! The place was beautiful! The staff were so caring. Even at dinner the waiter was overly nice noticing i was not feeling well, offering to bring me a tea etc. We saw a wedding that...

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Helpful?
Thank April C
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

It was a pleasure having you. Thank you for staying with us! We enjoyed seeing your photos. We apologize if our Beach Butler Service failed to meet your expectations and we appreciate your feedback. Our normal standard is to always take and pick up all of our guests while providing everything you need at the beach. You should never have...

Vancouver, Canada
Reviewed 22 February 2015

Ritz as Laguna Beach is one of those places that you must stay at when in California. Its setting is spectacular and the whole aura of this place is filled with the purpose of having a great fun-filled vacation. Excellent staff and great food. Captures the essence of California. Have stayed here twice and would not hesitate to go back.

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Thank TravelerYVR
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We enjoyed having you back with us again! It is our highest mission to always provide a warm, relaxed yet refined Southern California experience filled with unique and personal memories.

Washington DC, District of Columbia
Reviewed 22 February 2015

The view of the ocean is to die-for, as is the quality of the staff. The price is high -- it is a Ritz Carlton -- but the rooms are nicely appointed and as I said the view from the restaurant and some of the rooms is just beautiful. The pools are nice, as is the pool menu (although the...

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1Thank B R
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you enjoyed our magnificent surroundings as well as the service provided by our ladies and gentlemen. We certainly do not want you to bring your own favorites, so please let our Resort Services team know of your favorite snacks and beverages and we will have them waiting for you for your future stays. It's our pleasure!

Chicago, Illinois
Reviewed 21 February 2015

This hotel is in a wonderful location. I have stayed here before, years ago, and it was lovely and elegant. Now.............not so much. My room was spacious, but very dated. Old furniture, walls and carpet not maintained well, out-of-date shower fixtures. Second, room service was terrible - delivered the wrong meal and the wait was exorbitant. Third, service was spotty...

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Thank SeeingTheWordFromORD
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of our executive team and all our ladies and gentlemen, thank you for your detailed feedback. We enjoy hearing from our guests as it helps us in our continuing efforts to provide outstanding facilities and service excellence. Our resort has some exciting enhancements scheduled for 2015 and we look forward to sharing them with you. If we can...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Region: United States > California > Orange County > Dana Point
Price Range: €583 - €985 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 Romantic Hotel in Dana Point
#1 On the Beach Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Laguna Niguel staff and other travellers.
14 questions
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Questions? Get answers from The Ritz-Carlton, Laguna Niguel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are the best, of course, but there are plenty of other ways to see it.”
 of 5 bubbles 428ChrisC428, 7 Dec 2016 | Read review
“Book a room with an ocean view or you'll be kicking yourself (like I am).”
  • Not much to see here.Sigh.
  • Lots of marble.
 of 5 bubbles grenille, 6 Dec 2016 | Read review
“Don't stay on the first floor if you can avoid it”
 of 5 bubbles kele50, 29 Nov 2016 | Read review
“We like the club level rooms, but any ocean view should be very nice as well.”
 of 5 bubbles Z4952RWbruces, 25 Nov 2016 | Read review
“Ocean view rooms are spectacular. Garden view rooms have great views of greenery and sometimes the pool area.”
 of 5 bubbles 941sherryt, 20 Nov 2016 | Read review
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