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The Ritz-Carlton, Laguna Niguel

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The Ritz-Carlton, Laguna Niguel
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1,730 Reviews from our TripAdvisor Community

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Showing 1,671: English reviews
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed yesterday NEW

My boyfriend took me here for our anniversary, and it was nothing short of pure luxury and relaxation. From beginning to end, our stay was effortless. The rooms are certainly expensive, but for a special celebration it's certainly worth the spend.

Helpful?
Thank Sean M
San Diego, California
Level Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed yesterday NEW via mobile

The Ritz Laguna Niguel may be my favorite hotel anywhere. The location, rooms and staff are simply the best. Upgrading to the club level is worth every penny, especially if you like Champagne. This was the perfect stay-cation.

Helpful?
Thank Livesoutofasuitcase9
Fredericksburg, United States
1 review
Reviewed 2 days ago NEW

Made me feel like i belonged. The staff was very attentive. I feel like they catered to me. Outstanding! Never had the care , concern and attention dedicated to. Me, the customer. Rooms, food nand professionalism was impressive.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank Mark A
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 days ago NEW via mobile

Visited the Ritz Carlton at Dana Point and was not disappointed We enjoyed drinks on their terrace watching a beautiful sunset. Afterwards we enjoyed a wonderful dinner in their Raya Restaurant We had black cod and Korean bbq chicken both delicious Accompanied by a white Sauvignon blanc Finished off with coffee and cognac The lobby has a wonderful Christmas of... More 

Helpful?
Thank Winelovin
new york
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

Pros - the property is nice, beautiful views, and appear to be well maintained. The check in was easy, room was ready early and staff were helpful. Cons - the guest rooms are extremely dated for a several hundred dollar a night rooms. I rarely stay in hotels this expensive and I can only say that I have stayed in... More 

Helpful?
Thank kele50
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We appreciate the time you have taken to share your review. It is wonderful to hear you experienced an easy check in process as well attentive service from our staff. However, we are concerned by the other uncharacteristic challenges you describe. We regret any shortcomings you may have noticed in your room. Please know we take your comments seriously and... More 

Houston
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 days ago NEW

Flew in from Texas to visit family over thanksgiving break. I am so glad we stayed here. Not only is the hotel kid friendly, but the staff is superb. Never did I feel that we were an inconvenience. The room was clean, bed was comfy, shower pressure was amazing, and of course the ocean. Jew was to die for. Everyone... More 

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank jrmlaw
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are honored you chose to spend your holiday weekend with us. It is marvelous to hear your expectations were exceeded in so many areas, from our comfortable accommodations to our breathtaking views. Your kind words are much appreciated and will passed along to Joel and the rest of our dedicated team. We would be delighted to welcome you back... More 

Las Vegas, Nevada
1 review
Reviewed 4 days ago NEW

The hotel forgot to clean are room not sure if they were short staff or what. Called and told operator because no one answered at house cleaning and told operator the room had not been cleaned. So grabbed towels from pool to take shower to get ready for are Thanksgiving dinner. Hotel is pretty and great location you pay a... More 

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank Keith Q
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for taking a moment to share your review. While we are delighted you enjoyed our Dana Point location, we are troubled to hear about your experience with housekeeping. Although our hotel is indeed popular during the holidays, this should never impact the quality of your stay. We regret any shortcomings you may have noticed in terms of service.... More 

Mountain Home, Arkansas
2 reviews
Reviewed 4 days ago NEW

The Ritz always delivers. Club Level is the best way to stay. Gorgeous property. Fantastic staff. Close to any desired SoCal destination but secluded enough to provide a private getaway. I would definitely visit again.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank clintreck
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your feedback. It is magnificent to hear you have experienced consistently enjoyable visits at Ritz-Carlton properties. It would be our sincere pleasure to accommodate you again. More 

Petaluma, California
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

This is our third stay here in the last two years, and we can't wait for our next. Very high quality operation, great staff and facilities. Both days we were there had large events, so the house was jammed. But everything was handled very well. We were there for the Saturday event, a very large, sold out charity event. Yes,... More 

Helpful?
Thank Bruce S
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your review and for your loyalty to our hotel. It is always exciting to host large events like the one you attended. These events can indeed increase traffic in our public areas, but we are thrilled to know the busy nature of the event did not negatively impact your stay in any way. Next time you are... More 

Chicago
1 review
Reviewed 1 week ago

Do not miss an opportunity to spend time at this property. The views are mesmerizing and the rooms are as comfortable as they are beautiful! The food is to die for and the drinks are perfection! I promise you'll won't want to leave.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank Angela H
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your kind words. We are thrilled you enjoyed your stay and greatly appreciate your recommendation. Should you find yourself back in Dana Point, we would be honored to accommodate you again. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Region: United States > California > Orange County > Dana Point
Price Range: €585 - €993 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 Romantic Hotel in Dana Point
#1 On the Beach Hotel in Dana Point
#2 Business Hotel in Dana Point
#2 Green Hotel in Dana Point
#3 Family Hotel in Dana Point
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Laguna Niguel staff and other travellers.
14 questions
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Questions? Get answers from The Ritz-Carlton, Laguna Niguel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on the first floor if you can avoid it”
 of 5 bubbles kele50, 29 Nov 2016 | Read review
“We like the club level rooms, but any ocean view should be very nice as well.”
 of 5 bubbles Z4952RWbruces, 25 Nov 2016 | Read review
“Ocean view rooms are spectacular. Garden view rooms have great views of greenery and sometimes the pool area.”
 of 5 bubbles 941sherryt, 20 Nov 2016 | Read review
“If you want any pleasant view, even if a garden, pay the upgrade.”
 of 5 bubbles waitomof, 14 Nov 2016 | Read review
“Club level offers greater rooms, a great complimentary breakfast and a nice fireside lounge.”
 of 5 bubbles aventura77703, 10 Nov 2016 | Read review
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