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All reviewsfront deskbistro staffstarbucks coffeebreakfast and dinnerbed was very comfortablepool and jacuzzilounge areadisney tripbusiness tripgreat customer serviceneeded anythingfitness centerlong beachla areaclean hotellate checkfree internet
I had a great experience with the front desk staff who was the most accomidatinng. They were amazingly attentive and helpful. I can say it is easily one of the best experiences that I have had. Standouts counter staff's name were Mirriam and Italia. You...More
We were glad that this primary business hotel has a room with a roll-in shower (they actually have 2) on the second floor. After a recent leg surgery the usual hotel tub/shower is not an option. There is a handicapped parking space right outside the...More
Response from Ricardo G, General Manager at Courtyard Cypress Anaheim/Orange CountyResponded 1 week ago
Thank you for taking the time in completing an online review. We appreciate hearing customer feedback; it gives us the opportunity both to respond and improve! I sincerely apologize if you found your room unsatisfactory; please accept our apologies for your less than perfect experience....More
Staying a lot in very luxurious hotels. Eventhough this one is not a five star hotel. The staff certainly made it a five star hotel. The room was very comfortable. Staff very friendly, easy to park. Easy to go to LA and other sightseeing places...More
Response from Ricardo G, General Manager at Courtyard Cypress Anaheim/Orange CountyResponded 4 weeks ago
Dear Scobby1212. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
We always stay here when we are in the area! The staff members are the best! They are always friendly and helpful! The rooms are always spotless! Italia Eteuati, the Assistant Front Office Manager, was very kind and extremely helpful!! The Marriott is lucky to...More
Response from Ricardo G, General Manager at Courtyard Cypress Anaheim/Orange CountyResponded 17 May 2018
Dear Carl and Angela. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
The management team and staff members at the Courtyard Cypress are second to none. Italia Eteuati the Assistant Front Office Manager went above and beyond the call of duty by verifying my rate and an adjacent marriot property. I never asked or suspected she would...More
Response from Ricardo G, General Manager at Courtyard Cypress Anaheim/Orange CountyResponded 9 May 2018
Thank you for your review! I am pleased to see that your stay with us was so enjoyable. We strive to give top notch service and I am thrilled to see that we are succeeding. Thank you for all of your compliments, they will be...More