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Hilton Garden Inn Cupertino

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Hilton Garden Inn Cupertino
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546 Reviews from our TripAdvisor Community

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Showing 517: English reviews
Orlando, United States
Reviewed 21 November 2015

Accommodations are always tough to get when in town for business, especially in this area but this is my top pick when I can get it. Rooms and hotel in general have everything you need as a business traveler. The Asian shopping center next door is terrific with fantastic dumpling and bubble tea places, a 99 Ranch supermarket and Starbucks.

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Helpful?
1Thank Alexandre F
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear Alexandre F, Thank you for taking a moment to share your experience and for the 5 star rating. In the future if you need accommodation at the Hilton Garden Inn Cupertino, please feel free to call me directly 408 861 2555 and I will be more than happy to make sure we are able to accommodate your request. We...

Center
Reviewed 19 November 2015

Clean, fine place. The exterior have been designed with some elements of californian-hispanic tradition, that make it more personal than the classic cubic-works of this brand. Fine and kind people at check-in as well as breakfast. Possible defect is the tiny swimming pool, actually not for swimming. It's heated but unattractive, unless you want to chill during summer months. I...

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Helpful?
Thank Hedin
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear, Dear Hedin, Thank you for taking a moment to share your experience. I am happy to hear you found the exterior design to be unique as we are the only Hilton Garden Inn with this type of building. I also want to let you know that starting December 15 - May 5, 2016 we will be undergoing a full...

Fresno, United States
Reviewed 16 November 2015

My family has stayed here several times while traveling for youth hockey. The staff is always very welcoming and accommodating. It is a clean and comfortable place to stay in a great location. The hot breakfast is pretty good and they even had a little sign welcoming the team back which was a nice touch!

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Helpful?
1Thank Angela R
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear Angela R. Thank you so much for your kind words! We love having your team here year over year and I am glad you enjoy our breakfast. The breakfast staff takes great pride in service and the breakfast food quality. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely,...

Reviewed 11 November 2015 via mobile

The first time here and I did enjoy the courtesy, the cleaning and the fantastic service from Rose at Breakfast time. Air conditioning uhmmmm :-( not so much. I reccomend this place and I strongly suggest the special coffe from Rose.

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Helpful?
1Thank FabioRomaItaly
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear Fabio, Thank you so much for your kind words! Rose is a SUPERSTAR she has been at Hilton Garden Inn Cupertino since day 1. She is the heart and soul of the Hilton Garden Inn Cupertino. We recently upgraded our HVAC system, but are still working on a small number of rooms that need extra attention. We look forward...

Port Saint Lucie, Florida
Reviewed 10 November 2015

come here every year to visit family and have been staying here for the last 5 years. the hotel has always been clean and the staff attentive. usually have breakfast in the hotel and its always been enjoyable

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Helpful?
Thank Ken D
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear Ken D, Thank you so much for your kind words and your loyalty. The hotel staff prides itself in having a clean hotel and in excellent service. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Adrian Villalobos General Manager

Karlsruhe, Germany
Reviewed 8 November 2015

I stayed in this hotel several times over the last two years. The staff is always very helpful. Especially Rose in the restairant is very courteous. The rooms are nice. I absolutely can recommend this place.

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Helpful?
Thank Thomas S
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear Thomas S. Thank you so much for your kind words and your loyalty. Rose is a SUPERSTAR and we are so lucky to have someone with her "sprit to serve" in our staff. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Adrian Villalobos General Manager

Saint Petersburg, Florida, United States
Reviewed 2 November 2015

I wind up here every other week for the past couple of months and the staff is super nice. This particular HGI seems to pride itself on quality and service so I always enjoy walking in. Once one of the guests dropped a set of tongs at the breakfast buffet and put it back. I told the server and she...

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Helpful?
Thank Toby M
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear Toby M, Thank you for taking a moment to share your experience. I am happy to hear you found the our lobby cookies to be yummy and our staff to be amazing... we do take pride in service. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Adrian Villalobos...

Reviewed 1 November 2015

At this hotel shuttle service from the airport is limited to Mon - Thurs 7 -pm - 3pm. Shuttle not available on Sat and Sun. Cost from the airport to the hotel between $32- $35. For me, reimbursement was available by request only.

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Helpful?
Thank 646brendad
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Thank you for the feedback about your recent stay. We strive to give exceptional service every day, for every guest; Our shuttle is "on demand" meaning it can pick up/ drop off if we have our shuttle driver, with that said if the shuttle driver is not available we do find other alternatives and or reimbursement for a cab ride...

Carson, California
Reviewed 28 October 2015

The hotel was nice and had up-to-date accommodations. Our tub/shower was slow to drain & I couldn't get the temperature in the room to a comfortable level, but that was about the only issues we had, but didn't really complain about it as we were in and out of the room/hotel.

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Helpful?
Thank Terrah_90745
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear Terrah_90745 Thank you so much for your kind words. I want to apologize for the slow drain in your tub. I also wanted to let you know that we recently upgraded our HVAC system, but we still have some rooms that need extra attention to make sure the HVAC system is working as it should. We look forward to...

Reviewed 28 October 2015 via mobile

The room was comfortable and gym space was very useful even though it could be a little more spacious. More importantly all the staff was extremely kind, in particular Rose Brantley the generous lady who coordinates breakfast every morning.

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Helpful?
Thank André B
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear Andre B. Thank you so much for your kind words. I am glad you enjoyed the gym and out hospitlaity. Rose Brantley is a SUPERSTAR and she is the heart and soul of the Hilton Garden Inn Cupertino. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Adrian Villalobos...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Cupertino

Address: 10741 N Wolfe Rd, Cupertino, CA 95014-0613
Region: United States > California > Cupertino
Price Range: €97 - €357 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cupertino 3*
Number of rooms: 165
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Also Known As:
Hilton Garden Inn Cupertino Hotel Cupertino
Hilton Cupertino
Hilton Garden Inn Hotel Cupertino
Cupertino Hilton Garden Inn
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Cupertino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One of the louder elevator chimes I've ever heard - I'd recommend top floors (even number, away from new Apple Campus), far from elevator.”
 of 5 bubbles davec470, 21 Nov 2016 | Read review
“Back of hotel faces a quiet neighborhood”
 of 5 bubbles JBOhio340, 25 Oct 2016 | Read review
“top floors”
 of 5 bubbles 862wimg, 26 Sep 2016 | Read review
“Great value for your money”
 of 5 bubbles mbd1981, 4 Jul 2016 | Read review
“I believe wifi is free if you are a Hilton Honors Club member.”
 of 5 bubbles 346nadinet, 12 Jun 2016 | Read review
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