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Hilton Garden Inn Cupertino

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546 Reviews from our TripAdvisor Community

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Showing 517: English reviews
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 October 2016 via mobile

The place is ok, std for any hilton garden inn, the gym has old workout machines, when you think you are at the center of Silicon Valley you will think you'll have the best place even for a holiday inn. The rooms look old, I would love them to do a refresh so it can look more like what is... More 

Helpful?
Thank Jose Luis V
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear Jose Luis V, Thank you for your review, we are currently in the process of getting new gym equipment. In regards to the rooms, I am sorry you did not like our recent room renovation. I also wonder what Starbucks you walked to... If you enjoy walking, the Starbucks located on Vallco Shopping Mall is the perfect place to... More 

Level Contributor
3 reviews
Reviewed 26 October 2016

The hotel is newly revamped, getting modern feels but no bath tub, and the room feels smaller. Good thing of this hotel is its breakfast buffet, especially the hospitality granny, who would always greet you while you sit in. Regarding the service, don't know why they don't deliver guests' packages and laundries to their room directly, and we have to... More 

Helpful?
Thank zephyr717
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear zephyr717, Thank you so much for your recent review. I am glad you liked the new hotel/ room renovation and the breakfast buffet. Rose is a SUPERSTAR and the heart of the restaurant. I also wanted to let you know that all the 1st floor rooms have bathtubs. In regards to the packages, we do deliver packages to the... More 

Findlay, Ohio
Level Contributor
81 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 25 October 2016

Loved this little gem of a hotel right across the street from the new Apple mothership! It is comfortable and quiet. It is located near an entrance to the freeway but feels like it is in a quiet neighborhood. The front desk staff was very accommodating. Thank you.

Helpful?
Thank JBOhio340
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear JBohio340, Thank you for the 5 star rating and for taking a moment to share your experience. I am happy to hear you found our little gem to your liking and we couldn't ask for a better location. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do... More 

Chicago
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 October 2016 via mobile

This was a really bad experience. Usually we stay at a Starwood or Marriott but this hotel was where the wedding we were attending had set up a block of rooms. The good: the front desk was nice and accommodating when we checked in The bad: We had to request multiple times on multiple days for our ac to be... More 

Helpful?
1 Thank funnybunny921
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear funnybunny921, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the... More 

Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 October 2016 via mobile

The staff was nice and was accommodating looking for open rooms because we were checking in early. room was excellent, nice lobby to meet and talk to friends. breakfast buffet was good! rented a meeting room -- the management worked hard to make sure the room was set up for our needs--top notch stay and service

Helpful?
Thank A M
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear A M, Thank you for taking a moment to share your experience. I am happy to hear you found our new rooms and staff to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count... More 

Fort Pierce, Florida
Level Contributor
259 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 13 October 2016

This wasn't my first choice when trying to make a reservation, but now I'm very glad I wound up at the Hilton Garden Inn in Cupertino. I would say that the room is very "compact", but it's laid out so nicely that one or two people would have sufficient room. The bathroom is modern with a great shower design and... More 

Helpful?
Thank TravelingB0B
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear TravelingBOB, Thank you for the 5 STAR rating and for taking a moment to share your experience. I am happy to hear you found our the new rooms, the modern bathroom, and USB locations in the room to you liking! I am also glad the AC kept you cool, we appreciate your EXCELLENT rating.... We look forward to welcoming... More 

Fairfield, California
1 review
Reviewed 11 October 2016

Website does not have updated pics of king rooms besides 5th floor that I saw so i was hesitant but the whole place was renovated and very clean. Loved the room and shower! Only thing was I wish you could fully blackout your room with the curtain but it doesnt move at all.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank libraz91
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear libraz91, Thank you for taking a moment to share your experience. I am happy to hear you found our new rooms to your liking. We are in the process of hiring a professional photographer to make sure our website is update; however we are still waiting for our landscape to be revamp. In regards to the curtains, you are... More 

Steamboat Springs, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2016

The heating / AC system at this hotel is terrible! Even though it is located in the heart of the Silicon Valley, right across the street from Apples new (under construction) world headquarters, that is no excuse for gouging customers! Management energy told me that the heating/air conditioning system was the major complaint from guests, there was not anything they... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank B1818QTjamest
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear B1818QTjamest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear that you were uncomfortable with the temperature of your guest room during your stay. I know that during your stay 1 of the 4 chillers we have in the... More 

Mission Viejo, California
1 review
Reviewed 6 October 2016

Great location! Easy access to shopping mall and freeways. Across the street is the apple mothership . Only 15 minutes from Saratoga and San Jose airport . I would stay again . I would recommend bringing snacks as they only serve a buffet breakfast which is not included With your stay . Microwave and small fridge is in the room... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank teric357
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear teric357, Thank you for taking a moment to share your experience. I am happy to hear you found our location to your liking! We cant wait for the MOTHERSHIP to open... We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are... More 

Salt Lake City, Utah
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 3 October 2016

The rooms are nicely decorated and the staff was friendly. The parking lot is not adequate and if you arrive late you may be parking in the back, if at all. The electrical outlets have USB outlets. That is an awesome convenience! A good stay, if you can park.

Helpful?
Thank Mitchgobears
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear Mitchgobears, Thank you for taking a moment to share your experience. I am happy to hear you found the room décor to your liking and apologized for the current lack of parking. With the renovation we had to place a large storage container in our parking lot that will be removed this week. We look forward to welcoming you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Cupertino

Address: 10741 North Wolfe Road, Cupertino, CA 95014
Region: United States > California > Cupertino
Price Range: €97 - €357 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cupertino 3*
Number of rooms: 165
Reservation Options:
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Also Known As:
Hilton Garden Inn Cupertino Hotel Cupertino
Hilton Cupertino
Hilton Garden Inn Hotel Cupertino
Cupertino Hilton Garden Inn
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Cupertino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One of the louder elevator chimes I've ever heard - I'd recommend top floors (even number, away from new Apple Campus), far from elevator.”
 of 5 bubbles davec470, 21 Nov 2016 | Read review
“Back of hotel faces a quiet neighborhood”
 of 5 bubbles JBOhio340, 25 Oct 2016 | Read review
“top floors”
 of 5 bubbles 862wimg, 26 Sep 2016 | Read review
“Great value for your money”
 of 5 bubbles mbd1981, 4 Jul 2016 | Read review
“I believe wifi is free if you are a Hilton Honors Club member.”
 of 5 bubbles 346nadinet, 12 Jun 2016 | Read review
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