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Hilton Garden Inn Cupertino

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558 Reviews from our TripAdvisor Community

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Showing 529: English reviews
Portland, Oregon
Reviewed 9 December 2016

Nothing exciting, the predictable solid middle of the road experience. Clean, efficient, just fine. As most Silicon Valley hotels, price/value is ridiculous, and given the location by Apples future office space this will only get worse. As long as you don't expect a three hundred dollar room for the three hundred dollar price, this is a decent place to stay.

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Helpful?
Thank Dirk H
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear Dirk H: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in...

Vallejo
Reviewed 8 December 2016

Great place to stau. Staff were very nice and hospitable. The room is very clean and I love their bathroom. The toiletries were awesome. The towels and sheets are clean and looks new. The overall room is ZEN. Will definitely come back and highly recommended.

Review collected in partnership with Hilton Garden Inn
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Thank EFF7399
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear EFF7399, Thank you for the 5 STAR rating and for taking a moment to share your experience. I am happy to hear you found the staff and room to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are...

Los Angeles, California
Reviewed 1 December 2016

I loved the feel of the lobby area. Very inviting and a great place to hang out and wait for everyone to join. I like that the furniture was "grouped" so there's a sense of privacy. I HAVE to comment on the amount of electrical outlets and USB ports that are available for all to use. Very very very nicely...

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Helpful?
Thank BettyKR
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear BettyKR, Thank you for taking a moment to share your experience. I am happy to hear you found the lobby inviting and a great place to hang out, and glad you enjoyed all the USB ports... as you mentioned this is Silicon Valley so you can never have enough. Thank you so much for your kind words. We look...

Santa Barbara, United States
Reviewed 29 November 2016

Nothing stands out if comparing to other Hilton Garden Inns. I am a member and have stayed at quite a few Hilton Garden Inns. I complained about dirty shower room, but was asked to wait till next day because the cleaning crew went home. The pillows were not soft as other Hilton Garden Inns I stayed in the past and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank changyaww
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear changyaww: I am sorry you found the new lighting panel to be dim and you found the pillows and shower unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with...

London
Reviewed 26 November 2016 via mobile

We booked for 2 nights. Leaving the room after the first night we obviously expected to see the room having been made up on our return that evening! Not so! Had to call reception to let them know and vacate the room. The omission was attended to promptly with appropriate apologies. Otherwise a good location for visitors to Cupertino and...

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Helpful?
Thank 356mike
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear 356mike, I am sorry you found your room not cleaned upon your return. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. I am glad we were able to clean it promptly once you made us aware; however please accept my sincere apologies for not meeting your expectations. At...

Dallas, Texas
Reviewed 21 November 2016

If you awoke in this hotel without remember how you got there, you'd guess you were in Silicon Valley - wall treatment on one side of the room looks like a giant circuit board. As with many of the hotels in this part of the SF Metro area, HGI Cupertino caters to the business traveler. The rooms are efficient with...

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Helpful?
1Thank Dave C
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear Dave C, We Loved your review! Thank you for taking a moment to share your experience. Rose is a SUPERSTAR and we are lucky to have her as part of our HGI Family. She really does make you feel at home she has been at the hotel since 1998 when the hotel opened. We look forward to welcoming you...

Fresno, United States
Reviewed 19 November 2016

We come to the San Jose/Cupertino area once a month for medical support and we always stay at HGI Cupertino. The staff here is very friendly and welcoming and the new renovations to the entire hotel are beautiful. A special shout out to Rose in the dining area. She is very welcoming to us and treats us like family. Actually,...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Nadine T
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear Nadine T, Thank you for taking a moment to share your experience. I am happy to hear you found the staff and newly remodeled hotel to your liking. Rose is our service ambassador and she is the hear of the restaurant. We are also very lucky to have Meghan at the desk. We look forward to welcoming you back...

Cupertino, United States
Reviewed 16 November 2016

The location is very good, you can easily get food in the nearest plaza (walking 5min) but during my stay (totally 3 nights), I used the heater (AC) once, the last day, cuz it only provided cool from the AC. on the last day i got cold then reported them, finally i used it. Except this, the service is good...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 543xul
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear 543xul, Thank you for taking a moment to share your experience. I am happy to hear you found the staff and location your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed....

Marin County, California
Reviewed 16 November 2016

Needed a place to spend the weekend with family since our house was being remodeled. Wanted to be close to Stanford to visit their art museum. I had stayed at Hilton Gardens before but this one is quite nice with a staff that is eager to please. Great breakfast, pool; minimal but adequate gym.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Robert S
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear Robert S, Thank you for taking a moment to share your experience. I am happy to hear you found the newly remodeled hotel and location to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can...

Sacramento, United States
Reviewed 9 November 2016

We stayed at Inn to attend a business meeting and were impressed by the beautiful appearance and the delicious dinner. The staff were friendly and welcoming and our waiter was great - I highly recommend the salmon.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Deborah C
Adrian V, General Manager at Hilton Garden Inn Cupertino, responded to this review

Dear Deborah C, Thank you for taking a moment to share your experience. I am happy to hear you found the friendly staff your liking. Our executive Chef Larry is amazing in the kitchen and I am glad you enjoyed your dinner (the salmon is my personal favorite as well). We look forward to welcoming you back to our hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Hilton Garden Inn Cupertino

Address: 10741 North Wolfe Road, Cupertino, CA 95014
Region: United States > California > Cupertino
Price Range: €138 - €415 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cupertino 3*
Number of rooms: 165
Reservation Options:
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Also Known As:
Hilton Garden Inn Cupertino Hotel Cupertino
Hilton Cupertino
Hilton Garden Inn Hotel Cupertino
Cupertino Hilton Garden Inn
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Cupertino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in Room 546. Top floor rooms have vaulted ceilings.Quiet.Even-numbered rooms face quiet neighborhood.”
 of 5 bubbles AuntyBeeTheTraveler, 6 Jan 2017 | Read review
“Be aware that the new Apple Mothership is being built across the street, which makes the property a little noisy at times.”
  • Birthday basket!
  • Suite bedroom
  • Suite full bath
  • Suite bedroom
  • Suite living room (room is about twice as large as what this photo captures)
  • Suite half bath
 of 5 bubbles jonathanlE3960JN, 4 Jan 2017 | Read review
“One of the louder elevator chimes I've ever heard - I'd recommend top floors (even number, away from new Apple Campus), far from elevator.”
 of 5 bubbles davec470, 21 Nov 2016 | Read review
“Back of hotel faces a quiet neighborhood”
 of 5 bubbles JBOhio340, 25 Oct 2016 | Read review
“top floors”
 of 5 bubbles 862wimg, 26 Sep 2016 | Read review
5 of 5
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