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All reviewsacross the streetwestfield mallspg pointsgas stationsanta monicabusiness centernice poolclose to the airportlos angelesrental carconvenient locationfront desk clerkking roomla areabreakfast buffetmarina del reychecking in
This is my second time staying at this property. Front desk staff when checking in were attentive and polite, although they did not have the adjoining rooms I requested. The issue came when I inadvertently left my rental car keys on the front counter at...More
Thank Shelley M
Response from Front D, Front Office Manager at Four Points by Sheraton Los Angeles WestsideResponded 28 November 2017
Hello Shelly M,
Thank you for taking the time to review or property. I am extremely sorry at all of the missed opportunities we had to deliver an exceptional experience. I am glad that we were able to locate your keys. I have shared all...More
The front desk and restaurant/bar staff were friendly, nice, attentive, and helpful.
But I agree with other reviews - it’s not the Four Points show boat location.
My only negative was that the rooms were small - which is a first world problem.
Response from Front D, Front Office Manager at Four Points by Sheraton Los Angeles WestsideResponded 16 November 2017
Thank you so much for taking the time to review our location. I am so glad that you enjoyed our staff. We also have several different room types that could possibly accommodate your needs.. I would recommend trying one of our Deluxe rooms...More
The only reason that this hotel doesn’t get a 1 Star rating is because the breakfast buffet was good and the restaurant staff are awesome.
My first night was fine. I was able to check in early, which I appreciated. I was given a room...More
Response from Front D, Manager at Four Points by Sheraton Los Angeles WestsideResponded 15 November 2017
Thank you so much for taking the time to review our property. I am extremely sorry that we were not able to meet your expectations. Your feedback is definitely much appreciated and will definitely be shared with the entire staff. If you find...More
Hotel staff were very friendly, very good bar and restaurant, pillowtop beds are among the best and the location is excellent. Good highway access but with the mall across the street and neighborhood and corporate businesses behind, it feels like youre in the burbs. Its...More
Response from Front D, Front Office Manager at Four Points by Sheraton Los Angeles WestsideResponded 15 November 2017
Thank you so much for writing such an amazing review. I actually used your words when I described our location to a guest a few days ago. "Near LAX but feels like the suburbs" What a great observation! I am so glad our...More
As an SPG member, I have a pretty good sense of the quality and price of this brand. This hotel serves its function well, but it is far from spectacular. The rooms are what you would expect of a Four Points property and it was...More
Response from Front D, Manager at Four Points by Sheraton Los Angeles WestsideResponded 2 November 2017
Thank you so much for taking out the time to review our property. I am glad you got a great price when reserving our location. If your travels happen to bring you back to the Culver City area, we definitely recommend visiting the...More
Use a taxi for early morning flights, hotel is 10 minutes from LAX. Domestic check in? I would allow 2 hours before the flight for security checks. Not sure on your room questions. Check with the hotel front desk.
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"Away from the freeway, but I couldn’t hear the noise, but could see traffic from 6am until we check out, 10:30"