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Crowne Plaza Costa Mesa Orange County

CrownePlaza.comUS$121*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Crowne Plaza Costa Mesa Orange County
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665 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Costa Mesa Orange County
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Showing 652: English reviews
Reviewed 29 July 2015

After another return visit to this hotel, im still surprised at how helpful and friendly the staff are. They literally go above and beyond to help you. Theyre very welcoming and I cant sing their praises highly enough, especially Javier and Josh at reception. The hotel is in a great location, with the hotel running complimentary shuttle buses. The rooms...

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Helpful?
1Thank Gemmarichards
Cranford, New Jersey
Reviewed 28 July 2015

The food was great, and I found the staff helpful and friendly, especially the early morning service in the restaurant. I would have given it a higher review but the rooms need a facelift. I loved the design but some things were a bit worn, paint needed a touchup, etc. For my purposes the location worked well.

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Thank Barbara H
Reviewed 24 July 2015 via mobile

Stayed here for two nights using rewards points then extended staying another two nights. Room was a large suite, clean, a great room for two adults and two children. We used this as a base whilst visiting Disneyland, Huntington Beach and the balboa island areas. The front desk staff, Janet was extremely helpful with any request or help needed when...

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Thank 270wayneb
Denver, Colorado
Reviewed 23 July 2015 via mobile

A great location however, the property lacked the attention that it truly needed. Although the design and finishes were well thought out, I noticed many scratches, dents and chips in the paint and wall coverings. The carpet was stained on the third floor and worn in the entry of my room. The fitness center had equipment that was in need...

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Helpful?
1Thank LucyLeo50
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear LucyLeo50, Thank you for your recent visit to our hotel. We are very sorry to hear of the challenging time you faced with the quality of your room and overall experience. Your vital feedback is greatly appreciated, and has been communicated to the hotel management staff. The hotel is currently looking to make carpet upgrades along with some yearly...

Johannesburg, South Africa
Reviewed 22 July 2015

I managed to mess up the booking time for my business trip, coming in a day later than I'd booked for. After struggling to find me, Alex and the front desk staff went above and beyond to get me into the last room in the hotel. This was a really important stay - I had a big business meeting that...

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Thank LesAllen01
Auckland, New Zealand
Reviewed 21 July 2015

The outstanding feature of this hotel is the staff....Amazing service from everyone - especially Javier & his team of colleagues. Javier goes out of his way to personalise the guests experience ....always so friendly, authentic and helpful.

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Thank Craig5757
Reviewed 21 July 2015 via mobile

Stayed at the Crowne Plaza for 4 nights. Nice pool area and outdoor fireplaces where we enjoyed a glass of wine each evening. Restaurant/bar is great. The hotel manager, Janette was very accommodating and helpful with our requests. Clean & comfortable rooms.

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Thank Pbakst
Reviewed 20 July 2015 via mobile

A/C unit making lots of noise and they leave all the dishes in a middle of corridor and there is no one to even pick them up. At the bar they don't know even how to make any cocktail and we were waiting for our room to get ready for an hour after driving 8 hours to get there. Also...

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Helpful?
1Thank Mammy C
Aldo C, Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Mammy C, Thank you for your recent visit to our property. We are so very sorry to hear of the challenging experience you had during your visit. The vital feedback provided is taken as a gift, and shall be passed along to our management staff as we strive to become better everyday. Please feel free to contact me personally...

Los Angeles, California
Reviewed 15 July 2015

We stayed here for 4 days. It was wonderful! The staff went out of their way to be sure that we had all that we wanted and needed. They treated us as honored guests and we felt at home immediately. I especially want to say thank you to Christian, Shane, Wailea, Guillermo, Carmela, Javier, Jeanet, Roxsana, and the General Manager...

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Thank Nancy O
Taipei, Taipei, Taiwan
Reviewed 9 July 2015

Hotel is at a great location, right off the 405 freeway, next to McD and walkable distance to South Coast Plaza. Lobby is quaint, I like the lobby. You can buy snacks and refreshments at the lobby. Check-in was fast and friendly. Frontdesk personnel was utmost friendly and humorous too. Alleyway to the room was not lighted enough, there were...

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Helpful?
Thank JennyP214

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Crowne Plaza Costa Mesa Orange County offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Our Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more   less 

Additional Information about Crowne Plaza Costa Mesa Orange County

Address: 3131 Bristol St, Costa Mesa, CA 92626-3037 (Formerly The Hotel Hanford)
Region: United States > California > Orange County > Costa Mesa
Price Range: €110 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Costa Mesa Orange County 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Crowne Plaza Costa Mesa Orange County
Hotel Style:
#1 Business Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Costa Mesa Orange County staff and other travellers.
4 questions
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7 months ago
Florida
7 months ago
Houston, Texas
California Cilty
over a year ago

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Questions? Get answers from Crowne Plaza Costa Mesa Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a floor that is not ground level”
alimariew, 4 Apr 2017 | Read review
“Try to get rooms that face away from the freeway and main street.”
A8083LErichardl, 21 Mar 2017 | Read review
“Stay away from outside hot tub.”
sarahS5177IO, 12 Mar 2017 | Read review
“Ask for a room not facing the street for a quieter experience.”
rschiller, 14 Jan 2017 | Read review
“Ask the check in person for an up-graded room.., they have a few.”
hgenekoch, 21 Dec 2016 | Read review
5 of 5
CrownePlaza.com
US$121* /night
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HotelQuicklyUS$170
Booking.comUS$121
Hotwire.comUS$122
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Prices are for 1 room, 2 adults
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