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It wasn't awful, but it really wasn't great and up to the standard of Crowne Plaza. Elevator was out of order and the area was tacky. On the upside, the breakfast buffet is nice, but I'd stay somewhere else next time.More
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 8 December 2015
Thank you very much for your recent stay and vital feedback provided. We are very sorry the hotel did not meet your expectations and for the malfunctioning elevator.
We are glad the breakfast was a highlight during your trip. We hope to welcome...More
I spent two weeks here for work and this basically became my home away from home. The staff here are SO AWESOME!! Carmela, Abel, Jason, Sebastian, Cheyenne. There are many others that made my stay great from housekeepers to the restaurant staff to the stellar...More
Pluses for this hotel are the friendliness of the staff and the location. Our room was adequate and quiet although we did miss a refrigerator. It was clean and the bathroom was nice. We didn't miss the tub but did note that the door jambs...More
DON'T BE FOOLED BY RATINGS (feedback)...I decided to give hotel another chance only because of the great rate at the time of booking. BIG MISTAKE. I travel about 60% of the time (Eleven states. Plat. IHG), and was here for five nights this month (Nov)....More
1 Thank choward114
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 25 November 2015
Thank you very much for your recent stay and the vital feedback provided. We are very sorry for the challenging experience you faced during your stay.
The information provided will be used as training tool for our staff as we strive to provide...More
We stay at the Costa Mesa Crowne Plaza regularly with work. There is always a familiar face to welcome you - Javier and Giovanna welcomed us with a big smile and warm reception.
Rooms a quiet and comfortable and free wifi so handy