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Crowne Plaza Costa Mesa Orange County

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Crowne Plaza Costa Mesa Orange County
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660 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Costa Mesa Orange County
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Showing 647: English reviews
Sydney, Australia
Reviewed 16 September 2015

The location of Crowne Plaza is amazing for the O.C. area, 15 minutes from Newport Beach and with shopping & restaurants just down the road. The freeway is also just by the hotel adding no extra travel time to get on the freeway if going elsewhere around California. The staff was perfectly friendly and helpful, allowing us to check-out a...

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Helpful?
Thank Elaine K
Aldo C, Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Elaine G, Thank you so much for your recent stay at our property. We are very glad that you enjoyed the location of the hotel and the friendliness of staff. However, we are sorry to know of the challenges you faced during your visit. The feedback provided will be used as a vital training tool as to ensure the...

Reviewed 13 September 2015 via mobile

I would probably give this hotel 3 1/2 stars. It's better than average but not quite up to very good standards. First the good. The hotel is reasonably priced and generally attractive, the staff was excellent, the room was large and the bed was comfortable. The location is convenient to Newport, South Coast Plaza, John Wayne Airport and Orange County...

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Helpful?
Thank Dan C
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Dan C, Thank you for your recent visit to our property. We are very happy to hear you enjoyed the comfort of your bed and excellent staff service. Please accept our apologies for the hallway and furniture in your room. Currently we are looking to make some renovations to our carpet as it did not last as long as...

Reviewed 11 September 2015

Booked this hotel for a one night business trip b/c of proximity to the airport, which was less than 3 miles away. There is safe secure parking for $10/day. Room service was prompt and they allowed me to check in 2 hours ahead of check in time since there was an available room. There is a small 24 hour gym...

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Thank Eiszel L
New York City, New York
Reviewed 11 September 2015

Our first stay at this property was most pleasant!! We stayed one night during the week and the staff really took great care of us. Aldo at the Front Desk was extremely accommodating and friendly! Our room was large & lovely, comfortable bed and awesome shower-head. Happy hour 5-7pm at the Fireside Tavern had great food & drink specials. Employee...

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Thank Kyle S
Chandler, Arizona
Reviewed 9 September 2015

Sebastian was our go to person throughout our 2 day visit. Not only was he courteous and professional he gave us complimentary breakfast for the following morning. He upgraded our room for the 2 nights for free. We were guests of the bride to be with her entourage me, the mom of the bride who made the reservations had never...

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Thank Susie M
San Diego, California
Reviewed 1 September 2015 via mobile

One of human's most memorable impression is scent and it was not a good one as I walk down the hall to my room. It smelled like old spilled alcohol mixed with animal fur. It could also be the dirty dishes in the hallway. For some reason, there seem to always be dirty dishes near my room (116). Luckily the...

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Helpful?
Thank TravelBug4702
Aldo C, Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear TravelBug4702, Thank you very much for your recent stay at our property. We also thank you for the vital information provided in your comment. We are very sorry for the challenges you faced during your visit. Currently we investigating into the smell of the hallway and dishes left during your visit. It pleases us to know you were satisfied...

Reviewed 1 September 2015

I feel compelled to write this, having had an amazing 3 night stay. Great staff, who couldn't be more accommodating for our family, the food was excellent and it was a they couldn't have done more for us after a long haul flight.

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Thank Jrun1500
Tucson
Reviewed 29 August 2015

Every time I've checked in to the Crown Plaza Costa Mesa I've been greeted with a smile and by name. Not only does the friendly staff go out of their way to make sure you're comfortable and happy with everything, they've actually made me feel like I was coming home (my second home)! I grew up in Costa Mesa so...

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Thank GetBackJoeJoe
Pittsburgh, Pennsylvania
Reviewed 26 August 2015

Had a wonderful time during our training conference, My room was very nice, modern with all the comforts of home. All staff members I encountered were friendly and professional. One of the BEST Crowne Plaza I've stayed at!

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Thank Del M
Santa Barbara, California
Reviewed 23 August 2015 via mobile

I stayed at the Crown Plaza Hotel & Javier was there to help me out. I had arrived at the hotel but wanted to check in earlier than expected cause I had a tee time @ 2 Javier looked up his computer and I was ready to check in. Javier asked me about golf & said we have a bar...

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Helpful?
Thank Matthew L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Crowne Plaza Costa Mesa Orange County offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Our Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more   less 

Additional Information about Crowne Plaza Costa Mesa Orange County

Address: 3131 Bristol St, Costa Mesa, CA 92626-3037 (Formerly The Hotel Hanford)
Region: United States > California > Orange County > Costa Mesa
Price Range: €116 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Costa Mesa Orange County 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Crowne Plaza Costa Mesa Orange County
Hotel Style:
#1 Business Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Costa Mesa Orange County staff and other travellers.
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6 months ago
Florida
6 months ago
Houston, Texas
California Cilty
over a year ago

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Questions? Get answers from Crowne Plaza Costa Mesa Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get rooms that face away from the freeway and main street.”
 of 5 bubbles A8083LErichardl, 21 Mar 2017 | Read review
“Stay away from outside hot tub.”
 of 5 bubbles sarahS5177IO, 12 Mar 2017 | Read review
“Ask for a room not facing the street for a quieter experience.”
 of 5 bubbles rschiller, 14 Jan 2017 | Read review
“Ask the check in person for an up-graded room.., they have a few.”
 of 5 bubbles hgenekoch, 21 Dec 2016 | Read review
“The 2nd floor rooms are darker than the others, try to get a room on higher floors”
 of 5 bubbles AshanSam, 12 Dec 2016 | Read review
5 of 5