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Crowne Plaza Costa Mesa Orange County

CrownePlaza.comUS$121*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Crowne Plaza Costa Mesa Orange County
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665 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Costa Mesa Orange County
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Showing 652: English reviews
Rouses Point, New York
Reviewed 18 October 2015

I would highly recommend this property! Property is inviting, clean and done in great taste! The suites are luxurious for one in this price range but most important the staff was exceptional! A young lady named Giovanna went above and beyond helping us out and made all the difference ensuring an amazing stopover at the Crowne Plaza in Costa Mesa,...

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Helpful?
1Thank Lina C
Chandler, Arizona
Reviewed 14 October 2015 via mobile

I stay in a lot of hotels and this one was a pleasant surprise. Check-in staff (Sebastian) was helpful with a great attitude and was very welcoming after my 7-hour drive to get there. The room was well-appointed with the things I appreciate: good lighting, plenty of outlets to plug in my toys (love the ones in the bedside lights...

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Helpful?
Thank Judy S
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Judy S, Thank you so much for your recent visit to the Crowne Plaza Costa Mesa. We are very happy to hear you enjoyed your stay. Our hotel is aimed at making it easy for our business travelers when it comes to making your connections. We hope to welcome you back in the future should you find yourself in...

London, United Kingdom
Reviewed 12 October 2015

The difficulty of nailing me down to write a review underlines how impressive an impression this hotel and in particular it's staff has made on me. Recently I checked out during a blackout in the area and the hotel staff were quickly visible and informative, guaranteeing my safety by lighting up the dark stairwells (lifts were out of order), knocking...

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Helpful?
Thank EliaAmosa
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear EliaAmosa, We are very thankful for your continued patronage of our hotel and we are very fortunate to have great guests such as yourself that stay here. We consider you part of our Crowne Plaza family and are glad you call this your home away from home. As always we are here at your service and look forward to...

Reviewed 11 October 2015 via mobile

Gio at the front desk was amazing and helpful after we had a horrible experience at another hotel the night before. The rooms were clean and beautiful. I would recommend this hotel to anyone! They let me do late checkout after we got stuck on the freeway.

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Helpful?
Thank Micki S
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Micki S, Your resent visit to the Crowne Plaza Costa Mesa is much appreciated. We are so very glad to hear Gio assisted in making your stay a good one, she is a great asset to our team. We hope to extend to you the same amenities should you find yourself in the area once again. Warm regards, Aldo...

Victoria, Canada
Reviewed 4 October 2015

I stay at the Crowne Plaza Costa Mesa while in Business in Orange County, its location is very convenient just off the highway, this Crowne Plaza offers what is expected from the brand, however, what makes the difference is the staff, they are friendly and very professional, haven't seen this service in any other Crowne Plaza. Specially Cheyenne, Alex and...

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Helpful?
Thank George C
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear George C, Thank you so much for the recent visit to the Crowne Plaza in Costa Mesa. Your kind remarks are greatly appreciated as is your patronage. We pride ourselves in providing great service, which makes us excited when our guests recognize it as well. We are in the process of making upgrades to our fitness area towards the...

Corona, California
Reviewed 2 October 2015

I booked this hotel last minute for my friend's birthday. We arrived very late, check in was a breeze and the lady who was on duty was friendly and accommodating. They also made my friend special on her birthday by giving her a free parking pass (parking is normally $10 per vehicle...it's always the small things that counts). They also...

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Helpful?
Thank Khalil R
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Khalil R, Your feedback and patronage is greatly appreciated. We are glad your check in was seamless and efficient. We hope to welcome you back to the hotel again soon. Warm regards, Aldo Casanova Guest Service Manager

Monte Porzio Catone, Italy
Reviewed 29 September 2015

I did like the cleanliness and I got an upper level quiet room when I saw the intoxicated crows in the bar mid afternoon. I suggest top floor far from the elevators then your stay will be fine. The staff was great, nice room, clean and 4*, gym was not nice and elypticals were unusable but a nice treadmill if...

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Helpful?
Thank Eric L
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Eric L, Thank you for your recent stay at our property. Your feedback is greatly appreciated and will be communicated to our staff and ownership. If you ever find yourself back in the area we would look forward to hosting you again. Warm regards, Aldo Casanova Guest Service Manager

Dallas, Texas
Reviewed 29 September 2015

I arrived at the hotel to a busy front desk and was asked to come to a newly opened check-in station by Jeanet Carlson. WOW does she understand customer service. She was fun and lively while making me feel at home and appreciated. She was simply outstanding! I also want to say I have stayed at several Crowne Plaza’s while...

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Helpful?
Thank William M
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear William M. Thank you so much for your recent visit to the Crowne Plaza in Costa Mesa. We are so very happy to hear of your pleasant visit. We will be happy to be your hotel of choice, whenever you are down in the Costa Mesa area. Warm regards, Aldo Casanova Guest Service Manager

Herriman, Utah
Reviewed 29 September 2015

Besides the molding in the bathroom having mold and be warped. The shower had mildew in ever corner. They double charged my credit card and the iron ruined three of my dress shirts. I have stayed here for business several times and each time there were problems. The wifi was so slow I could not even work in the room....

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Helpful?
Thank Scott B
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Scott B, Thank you for your recent visit and continued patronage. We are very sorry to hear of the challenges we have faced during your stay. We are currently investigating the situation with our management team. We would definitely like to hear more from you at your convenience please reach me at 714 557 3000. Warm regards, Aldo Casanova...

Albuquerque, New Mexico
Reviewed 28 September 2015

The staff were very attentive, breakfast was a great variety and quality, room was updated and very clean, hotel was quiet, amenities were all I needed. Will definitely stay there again. A few staff members that were just outstanding were Javier, Imelda and Memo Huge thanks to them for making my stay that much better!

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Helpful?
Thank 28kristinc
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Kristin C, Thank you for your recent stay and kind comments regarding our staff. We hope to host you again soon. Please contact me with questions and/or comments before your next visit. Warm regards, Aldo Casanova Guest Service Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Crowne Plaza Costa Mesa Orange County offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Our Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more   less 

Additional Information about Crowne Plaza Costa Mesa Orange County

Address: 3131 Bristol St, Costa Mesa, CA 92626-3037 (Formerly The Hotel Hanford)
Region: United States > California > Orange County > Costa Mesa
Price Range: €109 - €213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Costa Mesa Orange County 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Crowne Plaza Costa Mesa Orange County
Hotel Style:
#1 Business Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Costa Mesa Orange County staff and other travellers.
4 questions
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7 months ago
Florida
7 months ago
Houston, Texas
California Cilty
over a year ago

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Questions? Get answers from Crowne Plaza Costa Mesa Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a floor that is not ground level”
alimariew, 4 Apr 2017 | Read review
“Try to get rooms that face away from the freeway and main street.”
A8083LErichardl, 21 Mar 2017 | Read review
“Stay away from outside hot tub.”
sarahS5177IO, 12 Mar 2017 | Read review
“Ask for a room not facing the street for a quieter experience.”
rschiller, 14 Jan 2017 | Read review
“Ask the check in person for an up-graded room.., they have a few.”
hgenekoch, 21 Dec 2016 | Read review
5 of 5
CrownePlaza.com
US$121* /night
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TripAdvisorUS$121
HotelQuicklyUS$170
Booking.comUS$121
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Prices are for 1 room, 2 adults
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