Coronado is my family’s favorite area to stay when visiting San Diego. Just for the record, we have stayed at the hoteldel Coronado, but this is the first time we stayed in this part of the island. Although I love the location of hoteldel Coronado which sits a few yards away from a beautiful beach, that hotel is always busy, high trafficked, & overpriced, in my opinion. If you are looking for a quiet & relaxing getaway, this is the place where you want to stay. Me and my family of 6 visited over the kids spring break in late march 2021. Yes, covid restrictions are still on going, but we felt safe during our stay as most people are wearing masks & the room was very clean. We stayed for 2 nights in a 2 bedroom cottage suite overlooking the bay & coronado bridge. Boy How I wished I had booked a longer stay. The cottage suite is quite spacious for the 6 of us (2 adults & 4 kids) & although this hotel is a little older, they have done a nice job upkeeping the room & the grounds. The view of the bay was lovely & we had a patio with outdoor furnitures to enjoy the breathtaking skyline of san diego bay. If its within your budget, it is worth it to get a room overlooking the water. We spent a lot of time seating in the patio taking in the cool breeze & something about the water that is so calming. And, if you are bringing little ones, the cottage room is a little home away from home with a small kitchen area (no stoves though) for food prepping complete with plates & utensils. I’ve read a few not so great reviews on here lately & I understand that vacationers come with the expectations that all amenities are open as n prepandemic times. To be fair, they are just following mandated guidelines by the city. During our stay (last week of march) the spa was still closed, housekeeping is only available on the 3rd day of stay, but they will deliver anything that you need upon request. The pool is open 8am-8pm (no reservation needed) as well as the albaca restaurant with outdoor patio dining. The gym is open along with the tenis area & the lap pool. We personally did not took advantage of those, but we did borrowed the 2 bikes/room (for 2 hours/day) that comes included with the resort fees. There’s a nice paved path along the water for approximately a mile or so where you can enjoy walking or biking. We took advantage of this! Overall, we highly recommend the cottage suite with bay view. As an ICU nurse, I truly appreciate the Marriott brand for donating rooms for healthcare workers during the early months of the pandemic & for offering discounted rooms for frontline workers even for leisure stay. Thank you Marriott!…
I have to give this resort ALL of their flowers! 💐 This won't be a standard hotel review because I had a very traumatic experience in one of their suites. Due to a chronic condition, I was found unresponsive after running a bath and accidentally letting it overflow. When I awoke from my coma, I was so embarrassed by my actions. But everyone from the manager to the cleaning crew was so respectful and primarily concerned about my wellbeing. Other things I loved: * They have random animals like flamingos and alpacas on-premise? (Caveat: if I discover in my research that these animals are abused, I will denounce this establishment). * the rooms are spacious and built to hold families. * the bay-facing rooms have incredibly serene views. What I didn't love: *There were SO. MANY. CHILDREN! I legitimately didn't use the public pools because I was afraid to wear skimpy bikinis around young kiddos. If you come here during March, be prepared to deal with this.…
Considering the COVID situation the hotel did not skip a beat in making you feel welcomed.The service was Awesome it started with Alexia Quezaela she was at the front desk, she was able to get me a room with the best view, and she continued to inquire about my stay and the room. Next I have to go with the 2 bartenders Rudy Gallegos and Ulises Munoz, the friendly personality made my trip to the bar a pleasure. Not only did they treat you like a King and Queen, they were mixologist, if you didn't see it on the menu they could make it. Next I have to acknowledge the manager Alexander Grupe, he would ask me whenever he saw me how is everything and if there is anything I can do to make your stay better. Just those little words and actions really made a difference. Last but not least the chef Yolanda she made the best pancakes I have had in a very long time, these pancakes were so good, that I have to order some to go to take back to Washington, DC. The overall service of the Hotel was great, the rooms were awesome, location for me having the view of the bay just put me in a state of calmness. If I could dislike anything it was that Covid made the hours of the bar and restaurant end earlier than I would have wanted. Overall I can't wait to go back.…
The Hotel Del Coronado didn't skip a beat due to the global pandemic and launched its mammoth expansion so visitors to Coronado are looking for quieter alternatives such as the Coronado Island Marriott Resort (& Spa). It would be more fair to consumers if they removed the '& Spa' part as it was closed for the three weeks (!) of our stay. Indeed the entire property currently revolves around the global pandemic as we were to learn as we endured the neglect and chaos raging there. This impressive facility offers a lovely pool with view of the bay and San Diego. The rooms are spacious. You can open the door to your room with an app. There. I've said everything positive I could about my stay. From the reservation, which was a nightmare of contradictory rates and inconsistencies, to the bedbug-loving one housecleaning visit per week, this hotel demonstrated that services under the pandemic have become a bad joke. If the future of hospitality is no services and no personal touch this hotel will do very well. My partner and I stayed nearly three weeks but barely any staff had any idea who we were or how long we had been there. Our checkin agent, Amy, battled tirelessly with the reservation system at checkin to wrestle out a reservation when in reality the best option was to do everything in advance on the computer. Roy, the night porter, actually recognised us and provided some cheerful advice on San Diego. Gerry at the bar keeps track of everyone but isn't allowed to be at the pool during the week or to stay open late as it might create a dangerous COVID situation. While staying you pay a $40/day resort fee which gives you pool towels (whopee!), 2 hours/day of bicycle use but only until 5pm (😱), access to the gym facility and the tennis courts. The resort fee does not include service at the pool bar during the week or the possibility of keeping the bicycle to watch the sunset from the beach: That is only available for an additional $10/hour. When did hotels realise that offering a full menu increased the risk of COVID contamination? Oh and that resort fee and that app don't include any possibility of ordering room service. Delivering takeaway to the pool or a room could endanger lives. We were informed when we arrived that housekeeping would service the room once per week. We were handed a list of items we could order if necessary and hang on the door handle for delivery the following day. The property is wildly enthusiastic about letting clients wallow in their own filth while the staff ignore them and put cleaning off until after they have gone. If you have to deal with COVID restrictions OK but when it becomes a generic excuse not to provide services you would do better to close than pretend you are still 'welcoming' guests. I felt more of an intruder at this property than a client. Their scarse attention to hygiene is a greater health risk than COVID itself. I'm so glad we're leaving tomorrow and we won't miss anyone when we go because it was as if no one was at work while we were here apart from Amy, Roy and Gerry. I feel sorry for them that they have to persevere in this farce of a pandemic business. Stay at your own risk and peril.…
I had booked three days at this property for my wife's birthday as a get-away surprise. When we arrived, Jennifer greeted us, spent time with us explaining everything we could take advantage of, realizing that this was a special celebration for us! Her knowledge and friendliness was very much appreciated. She set us up in a great room with the balcony that faced the bay. I can't say enough about her customer service skills and truly wanting our stay to be special. After three nights, we were getting ready to leave early, so I was going to pick up coffee's to go. Since it was early, I wanted to check when the coffee shop opened. I called down to the front desk four times with no answer. I walked from one end of the resort to the other, and found a gentleman sitting behind his receptionist desk. I explained I had been calling to inquire about the coffee shop hours, but no one was answering. Instead of apologizing for the inconvenience, he told me I got the information sheet about the hours of the coffee shop and should have already known!?!?!!? His arrogance was very apparent in his attitude, and that I was somehow bothering him with a question that I should have know. I obviously wasn't aware I was going to be tested on the hand-outs!! I would recommend that this gentlemen be sent to customer service related classes to understand how to provide customers with the utmost experience in hospitality. Seems he missed the class when it was offered to the other staff.…
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