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Crowne Plaza Concord

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Crowne Plaza Concord
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348 Reviews from our TripAdvisor Community

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Showing 336: English reviews
North Hills
Reviewed 17 September 2014

I was working in Martinez, CA this past week and my colleagues and I stayed at the Crowne Plaza in Concord. The hotel is pretty spread out and, in my opinion, has seen better days. On the other hand, the staff was very friendly and efficient. We ate breakfast daily at Vineyard’s (the hotel’s restaurant) and it was very good,...

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Helpful?
1Thank Robert L
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Robert L, Thank you for taking the time to provide this thoughtful review. We appreciate the high marks given to our incredible staff and are pleased that you enjoyed the comfort and cleanliness of our guest rooms. Thank you also for the feedback on our recently revamped Happy Hour offering that we feel provides an incredible value for our guests....

Talent
Reviewed 21 August 2014

We booked with a credit card online, received a confirmation with specifics about the room and then when we arrived they didn't have a room for us and could not have shown any less concern. It was like trying to talk to robots. Plus there was a huge wedding reception in the same area as the lobby with deafening music...

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Thank ziegfeld R
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

ziegfeld R, Thank you for sharing your concerns. I would like to follow up with you to appropriately address your concerns, but will need some additional information to do so. Please contact me via phone at 925-521-3780 or by e-mail at aolson@cpconcord.com I look forward to speaking with you. Best Regards, Aaron Olson General Manager

Penticton
Reviewed 7 August 2014 via mobile

If you are looking for a great, friendly, comfortable, accommodating place to stay in Concord this is it. The staff is amazing and the food is unbelievable. The shuttle service is terrific and convenient. You will not be disappointed at this hotel!! I thoroughly enjoyed the stay, great job you are the best!

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2Thank Swimlife
Justin S, Manager at Crowne Plaza Concord, responded to this review

Dear valued guest; We appreciate your recent review on Trip Advisor. Feedback from our guests is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back. Justin...

Reviewed 29 July 2014

If you need a place that is gives you easy access to San Francisco, without having to pay San Francisco hotel rates, this is a good choice. You can hop on BART and get to San Francisco, Walnut Creek, or Pleasanton. If you need to get to Napa, you are just 30 minutes away by car. The rooms are standard....

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1Thank 12Safari
Justin S, Manager at Crowne Plaza Concord, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back. Justin Saylor / Director of...

Walnut Creek, California
Reviewed 20 July 2014

Let's begin with the key to the appeal of this hotel: it is a nice, clean option that is affordably priced. If you can get checked in it is a great alternative to the nearby hotels which charge considerably more. I don't know if they have the ammenities of an Embassy Suites (breakfast in the morning and manager's reception in...

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1Thank SFWorld
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

SFWorld, Thank you for taking the time to provide such a thorough review and for choosing Crowne Plaza Concord for your recent visit. We are grateful for your positive remarks about the cleanliness, condition and comfort of our hotel. Please accept our apologies for the poor arrival experience you encountered. Starting our guests stay on a positive note is extremely...

Ogden, Utah
Reviewed 19 July 2014

My husband and I stayed here while visiting the San Francisco area for a wedding. We used some airline miles so our rate was extremely cheap. We chose this location because it was a LOT cheaper than staying anywhere in San Francisco and it turned out to be perfect. Overall this is a great hotel. The rooms are large and...

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1Thank Utah_Jen
Justin S, Manager at Crowne Plaza Concord, responded to this review

Greetings from the Crowne Plaza Concord Hotel. Thank you for your positive comments and for reviewing our property. Input from our guests is of great value to us, and we are grateful for you letting us know about your stay at the Crowne Plaza. Thank you for recommending our hotel to others. We appreciate your business and look forward to...

Georgia
Reviewed 15 July 2014

Our vacation included a few days planned around SF, but we didn't realize how booked and pricey hotels would be for our planned dates in and around SF. Trying to find a good deal on a hotel, I use Priceline and it eventually led me to Concord, where I got a good deal on the Crowne Plaza. As others have...

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1Thank ahself
Justin S, Manager at Crowne Plaza Concord, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back. Justin Saylor / Director of...

Naples, Florida, United States
Reviewed 4 July 2014

On a trip to San Francisco, not too far to drive to get a great rate. The hotel is close to BART easy access to SF. Hotel has a courtyard with a pool, our room overlooked the pool which when lit at night was a good thing to look out on. They have plenty of free parking and WiFi. The...

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Helpful?
1Thank Keith T
Justin S, Manager at Crowne Plaza Concord, responded to this review

Greetings from the Crowne Plaza Concord Hotel. Thank you for your positive comments and for reviewing our property. Input from our guests is of great value to us, and we are grateful for you letting us know about your stay at the Crowne Plaza. Thank you for recommending our hotel to others. We appreciate your business and look forward to...

Oak Park, Illinois
Reviewed 23 June 2014

We were interested in staying outside of San Francisco as we returned from Yosemite for a one night stay. We arrived before check-in time, but within a hour they arranged for two adjoining rooms. The public areas are spacious and welcoming. Various spaces to sit and chat or conduct business. The rooms were clean, comfortable and well maintained. The airport...

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Helpful?
Thank Larry60304
Justin S, Manager at Crowne Plaza Concord, responded to this review

Dear valued guest; We appreciate your recent review on Trip Advisor. Feedback from our guests is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back. Justin...

Los Angeles, California
Reviewed 19 June 2014 via mobile

Nice hotel and staff, rooms a bit on the older side but clean. Only thing that I noticed was housekeeping is a little slow in getting around to cleaning your room. Mine usually got the done around 2:30-3pm which is not terrible but not great. The Hotel is right next to an airport but don't let it deter you because...

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Helpful?
1Thank Jose G
IHGCare, Guest Relations Manager at Crowne Plaza Concord, responded to this review

Dear Jose G, Thank you for writing a candid review following your recent stay. We are very glad that you found our hotel clean and that you liked the amenities offered. As a valued guest, we appreciate you sharing your thoughts and concerns, and we most certainly welcome any opportunity to improve. Should your future travel plans bring you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Crowne Plaza Concord hotel is a full service property with 324 spacious guest rooms, offering all the amenities you expect including complimentary high-speed Internet access, complimentary parking and shuttle service. We are located conveniently in the San Francisco - East Bay area, right off highway 680, 25 minutes away from Oakland Airport and only 35 minutes east of downtown San Francisco. Our meeting and banquet facility offers over 33,000 square feet of flexible function space, including our California Ballroom, Sequoia Amphitheater and our beautiful indoor Atrium with lush gardens and koi ponds, a perfect setting for weddings and special events. The Crowne Plaza Concord has an appealing array of features and services that are sure to please. While you are here, you will appreciate the business center and you are sure to enjoy the indoor pool and whirlpool and NEW Vineyards Chop House - BAR on-sit. Concord is home to a multitude of corporate businesses, restaurants, shopping centers and department stores. Business travelers, families and visitors can enjoy Buchanan Fields Golf Course right next to the hotel, Concord's Waterworld California, nearby Mount Diablo, Blackhawk Automotive Museum, and Napa Valley Wine Country. ... more   less 

Additional Information about Crowne Plaza Concord

Address: 45 John Glenn Drive, Concord, CA 94520
Region: United States > California > Concord
Price Range: €104 - €228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Concord 3.5*
Number of rooms: 324
Reservation Options:
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Also Known As:
Crowne Plaza Concord Hotel Concord
Concord Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Concord staff and other travellers.
6 questions
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Questions? Get answers from Crowne Plaza Concord staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the first floor and could hear the guests on the second floor walk across the room.”
 of 5 bubbles tcarpe8615, 17 Jan 2017 | Read review
“avoid rooms near ice machines and elevators”
 of 5 bubbles SamB29, 27 Nov 2016 | Read review
“I like the Buchanan wing that overlooks Buchanan Field airport. Can be noisy in the a.m. but it's interesting.”
 of 5 bubbles jcd1000, 17 Nov 2016 | Read review
“maybe stay in the second floor do to big feet noise.”
 of 5 bubbles verdisu, 15 Nov 2016 | Read review
“Stick with your preference the hotel will honor this!!”
 of 5 bubbles glenstont, 8 Nov 2016 | Read review
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