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11/06/2017 12/06/2017
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    Best Western Plus Heritage Inn

    4600 Clayton Rd, Concord, CA 94521-7644
    Hotel website
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    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$159
          US$127
          Great Deal
          US$158
          US$158
          Traveller (32)
          Room & Suite (8)
          Pool & Beach (3)
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          Overview
          • Excellent25%
          • Very good32%
          • Average16%
          • Poor11%
          • Terrible13%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Rooms
          Restaurant
          Family Rooms
          Fitness centre
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Golf course
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Best Western Plus Heritage Inn
          Special Offer: $10 GIFT CARD EVERY NIGHT
          Hotel deals
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          Hilton Concord
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          #1 of 8 hotels in Concord
           
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          Rooms
          11 Jun12 Jun
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (332)
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          51 - 55 of 332 reviews

          Reviewed 8 August 2016

          Love the location. It's in a quiet part of town with plenty of restaurants within a mile. We were attending a memorial service for my husband's sister and brother-in-law and the church was very easy to find from this hotel. There was enough handicapped parking...More

          Review collected in partnership with Best Western
          Thank Nancy H
          Response from HeritageHG, Front Office Manager at Best Western Plus Heritage Inn

          Hello Nancy, On behalf of our entire staff, we wish to convey our deepest sympathy and extend our condolences and prayers to you and your family.We are very pleased to know that everything was up to your expectations and didn't had a hard time going...More

          Reviewed 25 July 2016

          If you need a crib, you better check in right at check in or you won't get one. Despite requesting a crib at check in, I was told they only have one crib for the whole hotel. Plugs don't stay in sockets. Breakfast was fine.More

          Review collected in partnership with Best Western
          Thank Brandon B
          Response from HeritageHG, General Manager at Best Western Plus Heritage Inn

          Hello Brandon, First and Foremost, we want to thank you for staying with us. We apologized that your stay was not a pleasant one? Our entire staff works very hard to make sure that every guests stays are home-away-from-home. In regards to our cribs, we...More

          Reviewed 21 July 2016

          Great Value for very nice Motel! Good location. Very helpful staff. Nice pool area. Safe & convenient. Quality of room was very good. I would stay here again and again. Everything was in good working order.

          Review collected in partnership with Best Western
          Thank Dwayne C
          Response from HeritageHG, Front Office Manager at Best Western Plus Heritage Inn

          Hello Dwayne, We are very glad that we were able to make your stay convenient and up to your expectations.With all these compliments, it gives us more encouragement to go above and beyond to provide customer service that truly stands out. Sincerely, Karen Yee

          Reviewed 20 July 2016

          Hotel was nice and easy to get to. Good breakfast. My room had smoke smell in it but my moms was clean smelling. It is a non-smoking hotel so I was a little disappointed in the smell. We were staying for less than 10 hours...More

          Review collected in partnership with Best Western
          Thank stefanidavis
          Response from HeritageHG, Front Office Manager at Best Western Plus Heritage Inn

          Hello, Thank you for your time taking this survey.Our apologies for the smoke-odor issue which you have encountered during your stay.We do appreciate your feedback in order for us to improve our services and amenities.We look forward to seeing you again on your next visit....More

          Reviewed 19 July 2016

          Staff were very accommodating and were quick to check us in and out. Staff were also very personable and helpful. Unfortunately we had a very loud family upstairs above us and we were too tired to move rooms but something tells me the staff would...More

          Review collected in partnership with Best Western
          Thank Charlotte S
          Response from HeritageHG, Front Office Manager at Best Western Plus Heritage Inn

          Hello Charlotte, We highly appreciate your positive feedback pertaining to our staff during your stay.Part of our goal is to give superior customer service to our valued guests and make it a memorable one.We would like to apologize regarding the noise that you had experienced...More

          Hilton Concord
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          About
          Awards & Recognition
          GreenLeadersSilver level
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Breakfast included
          • Restaurant
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Multilingual Staff
          • Meeting Rooms
          • Business Centre with Internet Access
          • Banquet Room
          • Self-Serve Laundry
          • Things to do
          • Pool
          • Restaurant
          • Hot Tub
          • Golf course
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$102 - US$202 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Smoking rooms available ,
          • Family Rooms
          • Number of rooms
          • 121
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Best Western, Hotwire, Travelocity, Orbitz, HotelsforEveryone, Priceline, Cancelon, HotelsClick, getaroom.com and HotelQuickly so you can book your Best Western Plus Heritage Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • Concord
          • Also Known As
          • Best Western Heritage Hotel Concord ,
          • Best Western Concord ,
          • Concord Best Western
          Add Photo Photos
          Traveller (32)
          Room & Suite (8)
          Pool & Beach (3)
          Dining (1)
          Hotel & Grounds (59)
          Bathroom (4)
          Business Centre & Event Rooms (1)
          Nearby
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          Nearby Attractions
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          Questions & AnswersAsk a question
          saramonique
          how old do you have to be when checking in? -a 19 year old
          25 May 2016|
          Answer Show all 2 answers
          Response from ellyjellybelly | Reviewed this property |
          I think it is 18, but I am not sure.
          1
          Vote
          Room Tips
          "Great Bed and a small kitchen. also near by shopping - walmart"
          Read review
          "Pick a second-floor spot in a corner, if you can get it. That should get you the lowest noise level."
          Read review
          "Try to get a room towards the back, away from the main road."
          Read review
          "First floor, there are no elevators"
          Read review
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