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Best Western Plus Heritage Inn

CancelonUS$94*
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GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$136*
US$94*
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US$130*
US$130*
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Best Western Plus Heritage Inn
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332 Reviews from our TripAdvisor Community

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Showing 325: English reviews
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Weed, United States
Reviewed yesterday NEW

Great bargain value for the nice clean room that you get. Quiet, peaceful and enjoyable. Good location. Great Staff! Will always stay here when going to the Bay Area. Close to good restaurants and entertainment. Thank You All!

Review collected in partnership with Best Western
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Helpful?
Thank Dwayne C
Brisbane, California
HOTEL’S FAVOURITE REVIEW
Reviewed 6 December 2016

Simple, no frills, but comfortable and inviting property. Near many amenities. Pleasant, helpful staff. If you want a place to hang your head for a night, this place is a great value, a wonderful property and you will wake up rested.

Review collected in partnership with Best Western
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Helpful?
1Thank lowerthird
About Hotel's Favourite Review
HeritageHG, Front Office Manager at Best Western Plus Heritage Inn, responded to this review

Hello, Good Day! We are very pleased to know that you had a comfortable stay at our property.Thank you for for your time taking this survey to share your experience with us.This motivates us more to work hard and provide great customer service to all our valued guests.We appreciate your business and we hope to see you again. Sincerely, Karen...

Reviewed yesterday NEW

The hotel is doing some renovations, the only thing that impacted our stay was they removed the laundry room and installed a Gym, however about a 2 blocks away is a coin laundry that is really inexpensive.

Review collected in partnership with Best Western
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Helpful?
Thank Mark J
Modesto, California
Reviewed 3 days ago NEWvia mobile

I had just checked in to this hotel after leaving a Best Western in nearby Oakley and this property was a massive downgrade. My room was okay, it had a Jacuzzi bath tub, but it smelled horribly like mildew and smoke. The front desk staff was nice and helpful but the maintenance staff at night were just constantly smoking from...

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Helpful?
Thank X2662OAalejandroa
Reviewed 3 days ago NEWvia mobile

Nice motel. Room was clean. Bed was comfortable. Very poor water pressure hard to even brush your teeth. Breakfast was so so. Waffles were spongy. Sausage and eggs were only warm. There is a I hop across the street. N

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Helpful?
Thank DAVE J
Susanville, United States
Reviewed 5 days ago NEW

Staying in the San Francisco Bay Area is expensive but this BW is easily accessible to the whole area, has a great pool and lots of rooms. Very affordable and provides great service and parking. Located in Concord in a central location, good roads, close to large shopping areas, and close to restaurants and fast food services.

Review collected in partnership with Best Western
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Helpful?
Thank Martha H
Modesto, United States
Reviewed 2 weeks ago

This is a good place to stay. The room was spacious and had a microwave, fridge and little kitchenette sink. The bed was also super comfortable. The breakfast had a good variety of items which was nice. I would recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
1Thank 301camih
Bakersfield, United States
Reviewed 4 weeks ago

I like the Hotel but the area leaves a little to be desired. The people and staff were fine. I have been a rewards member for some time now and I would like to get back to using BW. I am sure the Hotel is right for business but it jus seems to me that there are some areas that...

Review collected in partnership with Best Western
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Helpful?
1Thank josephgS9018LG
HeritageHG, Front Office Manager at Best Western Plus Heritage Inn, responded to this review

Hello Joseph, On behalf of my entire staff we want to thank you for staying with us.Your concern regarding the premises is highly appreciated.We will be working on that aspect along with the other amenities of our property as we are currently upgrading all our rooms with a modern touch. We look forward to seeing you again. Your business is...

Concord, California
Reviewed 4 weeks ago

Front desk staff is not professional at all. Harrasses you and misinforms you. Lazy and not knowledgeable. They don't knkw anything or want to help. Treat everyone different. Every guest should be treated fair and equal Very few at front desk that made stay pleasant.

Review collected in partnership with Best Western
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Helpful?
Thank 8ayshap
Fairbanks, United States
Reviewed 17 April 2017

This hotel was clean, the staff was kind and helpful when I needed something. I would appreciate a more variety of fruit at breakfast, this is California. The rooms could have had more light in them but the bed was very comfortable.

Review collected in partnership with Best Western
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Helpful?
1Thank Beth V
HeritageHG, Front Office Manager at Best Western Plus Heritage Inn, responded to this review

Hello Beth, On behalf of our entire team, we would like to thank you for your time taking this survey. We'll definitely take a look on some other options based on your suggestion and we truly appreciate your opinion to improve the breakfast items that we currently offer. Rooms are being remodeled right now, and we look forward to seeing...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Golf course
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Close proximity to East Bay and Walnut Creek make our Concord hotel popular with all types of travelers, from families on vacations to those on romantic escapes. Mt. Diablo is also close to Concord, CA and a favorite for outdoor enthusiasts. However, it’s the superior customer service at our property that really shines. The staff makes you feel at home, and with restaurants within walking distance, relaxation comes easily. We care and listen to all of our guests, and are happy to provide recommendations on things to do, places to visit and the best dining options. Whether you’re here for a golf getaway or you’re taking the whole family to Waterworld, staying at the right Concord, CA hotel can make all the difference. Festivals abound year-round from Oktoberfest in the autumn to the many wine festivals nearby. Take one of the tours or ask a helpful staff member about the must-try wineries. ... more   less 

Additional Information about Best Western Plus Heritage Inn

Address: 4600 Clayton Rd, Concord, CA 94521-7644 (Formerly BEST WESTERN Heritage Inn)
Region: United States > California > Concord
Price Range: €95 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Heritage Inn 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Best Western Heritage Hotel Concord
Best Western Concord
Concord Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Heritage Inn staff and other travellers.
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Questions? Get answers from Best Western Plus Heritage Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Bed and a small kitchen. also near by shopping - walmart”
911sandeepg, 5 Jan 2017 | Read review
“Pick a second-floor spot in a corner, if you can get it. That should get you the lowest noise level.”
brucel872, 21 Dec 2016 | Read review
“Try to get a room towards the back, away from the main road.”
N7600BYbobb, 14 Dec 2016 | Read review
“First floor, there are no elevators”
Snakewrangler, 18 Oct 2016 | Read review
“NO ELEVATORS so if your not on ground floor you have to take the stairs...”
wockhunter, 9 Dec 2015 | Read review
5 of 5
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US$94* /night
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Prices are for 1 room, 2 adults
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