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Best Western Heritage Inn

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4600 Clayton Rd, Concord, CA 94521-7644
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
US$130
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Free cancellation until 15/12/21
Reserve now, pay at stay
Expedia.com
US$130
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Free cancellation until 15/12/21
Reserve now, pay at stay
Traveluro
US$124
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PricelineUS$130
BestWestern.comUS$130
getaroom.comUS$136
View all 18 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (41)
Room & Suite (14)
Pool & Beach (3)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 8 hotels in Concord
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Close proximity to East Bay and Walnut Creek make our Concord hotel popular with all types of travelers, from families on vacations to those on romantic escapes. Mt. Diablo is also close to Concord, CA and a favorite for outdoor enthusiasts. However, it’s the superior customer service at our property that really shines. The staff makes you feel at home, and with restaurants within walking distance, relaxation comes easily. We care and listen to all of our guests, and are happy to provide recommendations on things to do, places to visit and the best dining options. Whether you’re here for a golf getaway or you’re taking the whole family to Waterworld, staying at the right Concord, CA hotel can make all the difference. Festivals abound year-round from Oktoberfest in the autumn to the many wine festivals nearby. Take one of the tours or ask a helpful staff member about the must-try wineries.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Banquet room
Baggage storage
Parking
Wifi
Outdoor pool
Breakfast buffet
Vending machine
Meeting rooms
24-hour front desk
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Room features
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range

Location

Full view
62Somewhat walkable
Grade: 62 out of 100
47Restaurantswithin 1 km
1Attractionwithin 1 km
459Reviews5Q+A40Room tips
Traveller rating
  • 111
  • 144
  • 81
  • 59
  • 64
Time of year
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Popular mentions
Ebony S wrote a review 19 Sep
Chicago, Illinois5 contributions
This is more of a Motel. The beds are old and springy. My water pressure was so low that my shower didn’t work and my fridge door didn’t completely close. I would never recommend this hotel to anyone. By far the worst best western I’ve stayed at.
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Date of stay: September 2021Trip type: Travelled solo
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Marisahoods wrote a review Aug 2021
Santa Maria15 contributions8 helpful votes
From the missing smoke detector (room smelling like cigarette smoke) to the hairs in the bathtub, the sink exploding on my husband, someone living in the parking lot, someone trying to open our door in the middle of the night, greasy fingerprints on the remote control, having to sanitize the room ourselves after buying Lysol wipes and Lysol spray at the store across the street, the homeless tweaker & maintenance man almost getting in a fight while I was checking in, the door not fully locking, random long hairs all over the room (my hair is teal and purple, obviously not mine)- I am Absolutely in awe of how disgusting, unsanitary & unsafe this room was! Especially while Covid is still a massive concern and with immunocompromised guests such as my husband!! No smoke detector is not even up to calosha code!! The fact that we paid for this room, unable to cancel and get our money back and stay elsewhere is Absolutly absurd! You should be ashamed of this property!! Yes! I have lots of picts as proof! Best western heritage inn Concord ca I expect you to make this right best western!!! This is unacceptable !!! Marisa
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Review collected in partnership with Best Western
Date of stay: August 2021
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Jalvarez7168 wrote a review Aug 2021
Palmdale, California1 contribution
If you want to sleep at night do not stay here. The walls are so thin you hear everything from every room around you through out the night and will be unable to sleep. There was a bug already in the bath when we checked in. The thermostat didn’t work properly, the lighting in the room is awful and the fact that it sounds like the people above us were walking in styrofoam all night because it was so squiky and loud.
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Review collected in partnership with Best Western
Date of stay: July 2021
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Trip type: Travelled on business
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John1605G wrote a review Mar 2020
Bellingham, Washington, United States89 contributions21 helpful votes
All looked fine from the road as we pulled in. We were 3 adult family members. When presented with 2 room cards I need to ask to have 3. On the way to the room we had to walk up an exterior stairway. There was some fresh vomit at the top of the stairs. The room furnishings were old and ready for replacement. The TV remote did nothing. The hotel Mr Fixit was quick to come by and sync the remote to the TV. I called to ask for a 3rd set of towels. They were not offered at the time I asked for 3 room keys. Breakfast space was cramped and tables were tiny.
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Review collected in partnership with Best Western
Date of stay: March 2020
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abenojauspsgov wrote a review Feb 2020
Walnut Creek, California1 contribution
I was initially concerned with a billing issue but the front desk receptionist was very eager to help and offered her knowledge that ultimately expedited the check in, and eased my mind. I was pleased.
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Review collected in partnership with Best Western
Date of stay: February 2020
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PRICE RANGE
US$109 - US$178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western heritage hotel concord, best western concord, concord best western
FORMERLY KNOWN AS
BEST WESTERN Heritage Inn
LOCATION
United StatesCaliforniaConcord
NUMBER OF ROOMS
121
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Frequently Asked Questions about Best Western Heritage Inn
Which popular attractions are close to Best Western Heritage Inn?
Nearby attractions include Newhall Community Park (0.5 km).
What are some of the property amenities at Best Western Heritage Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Best Western Heritage Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Heritage Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Heritage Inn?
Conveniently located restaurants include ButtercuP, Hunan Restaurant, and Nation's Giant Hamburgers.
Are there opportunities to exercise at Best Western Heritage Inn?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Best Western Heritage Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Heritage Inn?
Many travellers enjoy visiting Port Chicago Naval Magazine National Memorial (5.6 km) and Galindo House And Gardens (4.5 km).
Is Best Western Heritage Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.