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Best Western Heritage Inn

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Traveller (33)
Room & Suite (12)
Pool & Beach (3)
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Overview
  • Excellent25%
  • Very good35%
  • Average17%
  • Poor11%
  • Terrible12%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2 Star Hotel
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Offers from Best Western Heritage Inn
Special Offer: BWR Bonus Offer
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Offers from Best Western Heritage Inn
Special Offer: BWR Bonus Offer
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (385)
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49
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All reviewsroom was cleanwestern heritagenice place to stayconcord pavilionconvenient locationstayed one nightfree breakfastpetslodgingkitchenettecalifornia
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1 - 5 of 372 reviews
Reviewed 5 days ago

We stayed here as we were on a weekend trip with other families for a bowling trip. We all decided to stay in one hotel. Check in went smooth and the staff was friendly. Our room was located right at the top of the stairs...More

Thank travelcouple1970
Hotel's Favourite
Reviewed 18 November 2017

Room had everything we needed. Bedding was extremely comfortable. Internet very fast. Front desk staff good. Room large and nice. Fridge and microwave. Reasonable price. I would recommend this to anyone.More

Review collected in partnership with Best Western
Thank Barbara S
Response from HeritageHG, Front Office Manager at Best Western Heritage InnResponded 5 December 2017

Hi Barbara, We would like to thank you for your time sharing your experience regarding your stay.This way, you are giving us the opportunity to maintain and improve more on our amenities at the property.We look forward to provide you great service again on your...More

Reviewed 6 days ago

This BW is striving to compete in the Concord-Walnut Creek area. Their hotel appears to be upgrading its building and rooms. Very neat staff, from front desk to maintenance/housekeeping to morning breakfast. Very quiet yet close to shopping, colleges, and more!

Review collected in partnership with Best Western
Thank AlwaysBookLover
Reviewed 1 week ago via mobile

We had no issues checking in, but a few hours later some issues arose. They had marked us in another room and gave a lady a key to our room. Good thing we were in there. At first the staff treated us like we were...More

Thank Wendy M
Reviewed 3 weeks ago

We were here for business. Walking distance to eating. Good place, Hunan House, family run. Would go there again. This is an older hotel with adequate accommodations. The room smelled like smoke, likely from smoke coming under the door. If it weren't for that, I...More

Review collected in partnership with Best Western
Thank Liza W
Response from HeritageHG, General Manager at Best Western Heritage InnResponded 3 weeks ago

Hi Liza, Thank you for taking the time to give us your feedback. While we do our best to make your stay as great as possible, its unfortunate we missed the mark for you. I already spoke with our maintenance and security to better enforce...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Things to do
Pool
Outdoor pool
Hot Tub
Golf course
Fitness Centre with Gym / Workout Room
Details
Price range
US$102 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$102 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (33)
Room & Suite (12)
Pool & Beach (3)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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saramonique
25 May 2016|
AnswerShow all 2 answers
Response from ellyjellybelly | Reviewed this property |
I think it is 18, but I am not sure.
1
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Room Tips
"Ask for a room away from the stairs to get a quieter room."
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"First floor by the pool"
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"select a room around the pool if you can"
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"This hotel has outside doors with parking right in front so if you are sensitive to noise a 2nd floor room..."
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