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Clarion Hotel

134 reviews
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Traveller (27)
Room & Suite (22)
Dining (2)
Overview
  • Excellent8%
  • Very good23%
  • Average23%
  • Poor14%
  • Terrible32%
13 Oct 2017
“Was extremely disappointed”
27 Jul 2017
“Pretty much what you would expect”
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (134)Write a Review
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1 - 5 of 126 reviews
Reviewed 5 days ago via mobile

This place is very run down! The pics online make it look like an oasis Walnut Creek embassy suites type feel; NO WAY is it comparable. Very basic Motel, not hotel! The carpets are filthy. The thin mattress cover kept coming off. There was some...More

Thank YoMomma9499
Response from Mary Ann R, General Manager at Clarion HotelResponded 3 days ago

Dear guest, I do apologize that we did not meet your expectations. We are an older hotel and some areas are still needing more TLC. Our staff is working diligently to improve the quality of the hotel. Our main ballroom and restaurant have been renovated,...More

Reviewed 1 week ago

I booked this hotel through Expedia and was pleased with it. The rooms are somewhat dated, but neat and well maintained. I was in one of the older rooms with an outside door rather than in the main part of hotel. Smoking in the parking...More

Thank MikeyBoy1951
Response from Mary Ann R, General Manager at Clarion HotelResponded 4 days ago

Dear Guest, We thank you for your business. As we are a nonsmoking hotel, we are continuing to enforce our Non-smoking policy and enforcing the policy to smoke in only designated smoking areas located both located outside on the ground floor. We look forward to...More

Reviewed 19 December 2017

Stay away. There are other choices nearby or even in other parts of the east bay. The hotel consists of two buildings, one more modern tower and the rest is a three story u shaped building. The tower rooms are more expensive, but the amenities...More

Thank ronchen82
Response from Mary Ann R, General Manager at Clarion HotelResponded 3 days ago

Dear Guest, I apologize for the delay with getting back to you. I apologize that we did not meet your expectations. We do have the best of both worlds with both exterior and interior corridor guest rooms. I respect your opinion of Concord; We do...More

Reviewed 16 October 2017

Location is easy to find, nearby to I-680.Check-in was a breeze, paid $88 for a King room. It was quiet. We returned late from a SF Giants game and there was security actively on foot patrol walking the hallways and parking lot. Buffet style breakfast...More

Thank Scott D
Response from Mary Ann R, General Manager at Clarion HotelResponded 17 October 2017

Dear Guest, I am happy you received a great discount. I am happy your recent stay was great! We look forward to seeing you again in the future. Sincerely, Mary Ann Rhoe General Manager

Reviewed 14 October 2017

This is a nice place. Check in went very smooth. The clerk was very friendly and efficient. The room itself was nice and was very clean. I liked the fact that the coffee cups and water glasses were real glass, not plastic or cardboard. And...More

Thank Dale K
Response from Mary Ann R, General Manager at Clarion HotelResponded 16 October 2017

Dear Dale, Thank you so much for sharing your positive experience online! We look forward to working with you again in the future. Sincerely, Mary Ann Rhoe General Manager

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Free Parking
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$91 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$91 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (27)
Room & Suite (22)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Jean G
18 October 2016|
Answer
Response from Mary Ann R | Property representative |
Jean, Unfortunately, we are not pet friendly. I apologize that I did not answer this prior. I just saw this question. We hope you will allow us a chance when travelling without your animal. Sincerely, Mary Ann R
0
Votes
Grecogrl65
12 July 2016|
AnswerShow all 4 answers
Response from Mary Ann R | Property representative |
A $200 security deposit by a bank-issued credit card is required per stay.
1
Vote
Room Tips
"Try not to get an outside door room. They can back up to the parking lot and get a lot of second hand smoke"
Read review
"As far as I could tell, room doors face the parking lot. No interior room hallways, 2nd floor up"
Read review
"The "Tower Rooms" have microwaves and mini refrigerators."
Read review
"look elsewhere"
Read review
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