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Alexandros Palace Hotel

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238 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Thessaloniki, Greece
Reviewed 29 August 2016

Great location. Nice environment, nice beach, decent food. Our room was at the newest building. Really good and the pool area was great. But not a 5 stars hotel because it lacks in details. For example you cannot say during the check in that there is a dress code for the evening meal and actually the place was full of...

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Helpful?
Thank Catherine K
AlexandrosPalace, Public Relations Manager at Alexandros Palace Hotel, responded to this review

Dear Miss Catherine, thank you for taking the time to assess your stay with us. Please let me point out a few specific points: Regarding the dress code, it is explicitly stated on our website that there is a dress code and the accepted attire. Our travel agents also inform guests before arrival and our Reception staff repeat this upon...

Banja Luka, Bosnia and Herzegovina
Reviewed 19 August 2016

In general, we spent very nice time on our holiday but more due to things around the hotel than the hotel itself – there are a lot of fine tuning that has to be done by the hotel management to make stay in the hotel a great experience. Closer to 3* hotel than 5* hotel. The hotel is situated between...

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Helpful?
1Thank blraider
AlexandrosPalace, Public Relations Manager at Alexandros Palace Hotel, responded to this review

Dear Sir or Madam, thank you for reviewing your stay at Alexandros Palace. We take our guests' comment seriously, so we're grateful for your detailed description and the particular things you pointed out. The hotel is situated on a hill, therefore it might be a challenge to reach your room if there's any condition, however since our rooms are many...

Barbados
Reviewed 18 August 2016

We have spent 10 days at the Alexandros Palace and can thoroughly recommend it. The staff at the hotel are all excellent and friendly from the reception to the housekeepers -especially the barman at the evening Theatre Bar, Zuzana who serves food and drinks at the main pool and Giannis at the Elia restaurant. We ate out most nights but...

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Helpful?
Thank chelsfieldalan
AlexandrosPalace, Public Relations Manager at Alexandros Palace Hotel, responded to this review

Hello and thank you for taking the time to review your stay with us! We are really happy to hear you got the best out of your holidays at Alexandros Palace. The hotel is undergoing annual renovations, service upgrades and we keep adding new departments and options for our guests, who remain the top priority for us. We're always open...

Reviewed 18 August 2016 via mobile

Thank you for your lovely hospitality, we thoroughly enjoyed our 7 night stay at the hotel. The rooms were lovely and clean, the cleaning crew is great, the restaurant staff are amazing! The pancake chef at breakfast is fantastic and he's great with the kids who queue up on they're own. As for the waiters, they are amazing, our favourite...

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Helpful?
Thank Mercy C
AlexandrosPalace, Public Relations Manager at Alexandros Palace Hotel, responded to this review

Hello and thank you for taking the time to review your stay at Alexandros Palace. We are delighted to know you had a great time at our property and we reassure you that we're improving and adding services every single year, so hopefully your next visit will be even more enjoyable! We have extended your thanks to Lazaros and he...

Reviewed 11 August 2016 via mobile

+ kind staff (notwithstanding the arrogant guests at the hotel) + clean rooms + Nice lounge music - not worth 5 stars - gymm opens late (@ 10 AM) - bad WiFi - no fresh fruit at breakfast - bad croissants - horribole guests (arrogant, take different plates with lots of Food and don't even eat it All) - noisy...

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Helpful?
Thank Isabelle R
AlexandrosPalace, Public Relations Manager at Alexandros Palace Hotel, responded to this review

Dear Miss Isabelle, thank you for taking the time to send us your feedback about your stay with us. Regarding the gym hours, they're based on what our guests usually prefer and they don't really visit the gym earlier than 10AM. We're sorry about that. Our breakfast has plenty of fresh fruit available every day and the croissants and other...

Split-Dalmatia County, Croatia
Reviewed 1 August 2016

Very nice hotel, very friendly hotel personnel, spacious rooms. The restaurant and buffets were ok, but not really on a five star level. Food very similar every day, sometimes waiting time to get seated, pretty expensive drinks. What we liked the best was the watersports center of Dinos, privately owned, years of experience, relaxed, not too commercial, very nice atmosphere,...

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Helpful?
1Thank gabero68
AlexandrosPalace, Public Relations Manager at Alexandros Palace Hotel, responded to this review

Hello, thank you very much for taking the time to rate your experience at Alexandros Palace. We're happy to learn you had a great time. I do feel, however, that this is mostly an advertisement for the Water Sports company you enjoyed, rather than the hotel. Please feel free to rate them separately, on their Tripadvisor listing, if any. Our...

Reviewed 29 July 2016 via mobile

Room size is good and the seaview is beautiful. Other than that, no WiFi, no entertainment, the staff was friendly, however unprepared for a supposebly 5* hotel. In fact, 3 stars at the most is what it has. The worst part however is the food experience. We had breakfast and dinner included, and both were very poor, in terms of...

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Helpful?
Thank Georgiana S
AlexandrosPalace, Public Relations Manager at Alexandros Palace Hotel, responded to this review

Dear Miss Georgiana, thank you for taking the time to send us your impressions of your stay at Alexandros Hotel and we're sorry you didn't find it satisfactory. Please let me point out a few specific points. We take pride in our food hygiene and quality, as we possess European certifications and we prepare our food daily using fresh, local...

Reviewed 27 July 2016 via mobile

Parking ok, size of rooms ok, location is quite good since in the area there are a lot of nice beaches, as everywhere in beautiful Greece. WiFi non existant, food is average (to be indulgent), even though dinner is included in our ticket (we must pay for water, which is not expensive, but it does give you an idea about...

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Helpful?
Thank Valentin S
AlexandrosPalace, Public Relations Manager at Alexandros Palace Hotel, responded to this review

Dear Mr. Valentin S, thank you for taking the time to evaluate your stay at Alexandros Palace. We are glad to hear that you enjoyed your room stay and the surrounding beaches. We do apologise, however, for the Wi-fi problems, which are due to our national provider, despite our new installation of optical fibre that in theory guarantees high speed...

Belgrade, Serbia
Reviewed 25 July 2016

Unfortenatelly, expiriences in APH are worse from year to year.This year special. Primarely, this is related to hotel management and organization(I noticed personell changes). Some actions during the breakfast/dinner are almost insulting. Bad things: Catastrofic restaurant organization(waiting in line for a table for >15min, turning off coffee/juice/water machines at 10:00, no labels/descriptions for meals, large delays in refilling food, missing...

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3Thank Boban68
AlexandrosPalace, Public Relations Manager at Alexandros Palace Hotel, responded to this review

Dear Mr Boban, thank you for taking the time to evaluate your stay at Alexandros Palace. Thank you for staying with us for more than one time and we are sorry that this year we couldn't serve you in the best way we possibly could. Regarding your remarks, since the breakfast finishes at 10:00, we are obliged to remove all...

Plovdiv, Bulgaria
Reviewed 25 July 2016

Very clean rooms, enouhg space. The rooms were clean. Pretty nicy veranda with table, so you can rest at the evenings at your own place. The restaurant was perfect - I mean the staff, the food.It has a balcony with a great sea view, where you can enjoy your meals. The beach is good, but have lot of stones in...

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Helpful?
Thank Daniela T
AlexandrosPalace, Public Relations Manager at Alexandros Palace Hotel, responded to this review

Dear Miss Daniela, thank you very much for taking the time to send us your feedback about your stay at Alexandros Palace. We are delighted you enjoyed every aspect of your stay and we can assure you we are upgrading our services every year, based on the remarks of our customers. We apologise for the occasional stones in the sea,...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Top quality Hotel & Spa Resort, in a tranquil environment, just a breath away from Mount Athos and its unique monastic mystagogy. Operating from April through October. -243 Luxurious Rooms & Suites - 2 pools, 2 children pools, 3 restaurants, 5 bars, 3 Conference Halls - Refined, international cuisine - Private, fully organized beach and beach bar - Ideal for families - Ideal for Religious Tourism - Ideal for newlyweds (special packages and theme suites available) - Perfect for wedding receptions and parties, high-quality event planning. - Thai-themed spa with specialized, therapeutic treatments - Fully equipped conference halls, ideal for business meetings and events - Daily animation with Special Events and Parties, Traditional Music nights, Live Music Events - Children Animation- Playground - Gym - Car and Water Sports Rental - Mount Athos Monasteries visit booking - Mount Athos Cruise booking - Internet connection in public areas and rooms (signal depends on distance) - Jewellery Shop - Mini Market & Memorabilia shop ... more   less 

Additional Information about Alexandros Palace Hotel

Address: Tripiti, Ouranoupoli, Nea Roda 630 75, Greece
Region: Greece > Central Macedonia > Halkidiki Region > Mt. Athos Peninsula > Nea Roda
Price Range: €70 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Alexandros Palace Hotel 5*
Number of rooms: 243
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Also Known As:
Alexandros Village Hotel
Hotel Alexandros Village
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Questions & Answers

Here's what travellers have asked, with answers from Alexandros Palace Hotel staff and other travellers.
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Questions? Get answers from Alexandros Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a sea view if you don't mind walking up the hill”
 of 5 bubbles Zabar69, 10 Nov 2016 | Read review
“Ask for a room in the front portion of the hotel.”
 of 5 bubbles jgcrenshaw, 26 Oct 2016 | Read review
“Sea view, near reception”
 of 5 bubbles May-Maria2015, 11 Oct 2016 | Read review
“Pool side view in the new extension!”
 of 5 bubbles Blueskyblue88, 10 Oct 2016 | Read review
“Rooms 2**-4** are on the steep hill but with a great seaview. Rooms 5**-8** are on not so steep hill but with no seaview.”
 of 5 bubbles blraider, 18 Aug 2016 | Read review
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