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Crowne Plaza Los Angeles - Commerce Casino

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Traveller (85)
Room & Suite (52)
Dining (5)
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Overview
  • Excellent28%
  • Very good38%
  • Average21%
  • Poor5%
  • Terrible8%
Travellers talk about
“valet parking”(28 reviews)
“poker players”(11 reviews)
“citadel outlets”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Los Angeles - Commerce Casino
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Hotel deals
Offers from Crowne Plaza Los Angeles - Commerce Casino
Special Offer: Book Direct and Save
Hotel deals
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Reviews (261)
There are newer reviews for Crowne Plaza Los Angeles - Commerce Casino
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Traveller rating
64
77
45
13
21
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LanguageEnglish
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64
77
45
13
21
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All reviewsvalet parkingpoker playerscitadel outletsoutlet malllos angelesfront desk staffbusiness triprooms are bignon smokingmin drivestayed here for nightscoffee makershuttle serviceper dayfresh fruitdowntown laihg
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41 - 45 of 220 reviews
Reviewed 19 January 2017

Love the 9th floor rooms, suite, not to big, not too small... excellent service from the staff... Valet park is worth the 5$, since self park will spend 20 minutes of my time looking for a spot... Love the place... worth the week's stay

Thank Ferdinand R
Reviewed 14 January 2017 via mobile

The front entrance is (very reasonably priced) valet only, and all others must park off to the side. The lot is very dark, and does produce a tinge of unease, though there is security on patrol. If parking to the side, there are 2 side...More

Thank heyitsmechris
Response from IHGService, Guest Relations Manager at Crowne Plaza Los Angeles - Commerce CasinoResponded 30 January 2017

Hi heyitsmechris, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. I appreciate your kind words towards our hotel...More

Reviewed 19 December 2016 via mobile

The hotel was nice and clean. The room was spacious. The bed very comfy. Only complaint was the air con was a little noisy. In a great location to go shopping at the Citadel. Hotel food was pretty good. Carpark was huge and a little...More

Thank Eloise B
Reviewed 22 November 2016 via mobile

I was quite surprised with the property as I was expecting that since it's a casino hotel, the place would be so busy and would smell like cigarettes. But no, it was well lit and very clean looking. The room I had was also very...More

Thank dperez5
Reviewed 14 November 2016

I had the unexpected pleasure to be a guest for several days recently at this wonderful Hotel when our wellness company took part in the LBA 2 day expo and also the opulent awards gala that was all hosted by this property. I had many...More

Thank Poni A
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Outdoor pool
Details
Price range
US$161 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$161 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (85)
Room & Suite (52)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
cynthia c
30 September 2015|
AnswerShow all 3 answers
Response from Lance K | Reviewed this property |
No, not at least in the room I was in.
1
Vote
Jesus A
31 August 2015|
Answer
Response from Giovanni M | Property representative |
Hola Sr. Jesus, si hablamos español. favor de hacerme email sus preguntas a gmachon@cpcclacom, gracias y buen dia.
0
Votes
Room Tips
"Choose another hotel"
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"The hotel is curved high odd side rooms (X21+) get a view of Downtown and mountains lower odd get mountains..."
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"Ask if it's under construction; if so, ask for a room as far from the work being done as possible."
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"pick higher floor (4 and above)"
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