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Crowne Plaza Los Angeles - Commerce Casino

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6121 Telegraph Rd, Commerce, CA 90040-2501
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
US$223
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Free cancellation until 29/06/21
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CrownePlaza.com
US$224
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Free cancellation until 30/06/21
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ZenHotels.com
US$238
US$199
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SAVE US$39
PricelineUS$223
Expedia.comUS$223
Prestigia.comUS$238
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (111)
Room & Suite (27)
Dining (12)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Los Angeles - Commerce Casino
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Commerce
Location
Cleanliness
Service
Value
The Crowne Plaza Hotel Los Angeles Commerce Casino. Whether you're traveling to Los Angeles for business or pleasure stay close to all the exciting action you'd expect from Las Vegas! This upscale tower of hospitality resembles a Babylonian theme with lush gardens, water fountains and a grand entry that will impress even the most discerning traveler. The Crowne Plaza Hotel at Commerce Casino, is 'The Place to Meet'; is located adjacent to the World's Largest Card Gaming Casino, the Commerce Casino. The hotel is also in close proximity to all of Southern California major attractions, STAPLES arena and Convention Center, Downtown Los Angeles, Hollywood, Disneyland. May we book your reservation? We look forward to welcoming you to our fabulous hotel.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Valet parking
Wifi
Outdoor pool
Sauna
Coffee shop
Restaurant
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish

Location

Full view
48Car recommended
Grade: 48 out of 100
11Restaurantswithin 1 km
0Attractionswithin 1 km
315Reviews5Q+A49Room tips
Traveller rating
  • 81
  • 106
  • 74
  • 22
  • 32
Time of year
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Popular mentions
shsamir1 wrote a review Feb 2020
London, United Kingdom37 contributions49 helpful votes
I'm an Espire Elite member of IHG. I'm used to the luxury in the Middle East so I was shocked how basic this hotel is. The rooms are very basic, no basic room amenities and the room was very noisy. I would like to share with you my experience staying at this hotel, which is not great. 1. The room was very noisy and whenever the next room opens the hot water, I can hear a very loud sound from the boiler. I woke up at 5am on three days and couldn't go back to sleep and one night we couldn't sleep until 2am because the next door guests were having a late shower. 2. No amenities in the room. Not even the basic things. 3. The furniture in the rooms is old and the rooms need to be renovated. 4. The staff are not very friendly. My wife asked for milk at the breakfast so they gave her a tiny pot and when she asked for more milk, the waitress told her "you should have said from the beginning that you need a lot of milk". Another day on the breakfast, there was no toast or croissant so we asked for refill. We were told that the person responsible for refilling the buffet is on his coffee break. We were shocked when we heard that. 5. I asked for late check out for one room until 5pm. My request was rejected and they said the latest they can offer was 2pm. After a short argument, they agreed to extend it until 3pm.
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Date of stay: January 2020
Value
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2 Helpful votes
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joanne wrote a review Dec 2019
2 contributions
On the hotel side - on arrival the receptionist made us feel as though we were not really welcome - we had arrived an hour earlier than the 2pm check in - our booking had been made and paid for months before through a travel agent in New Zealand. On checking - our room was ready - we completed registration and were duly given our key cards. Directed to lifts - doors close - keys not activated so start process over again - back in queue - tired and frustrated. Second attempt made it to room. Great room - happy. Second night woken by a call at 9PM on the phone in room - Receptionist by the name of Lizette calling to say that our booking had not been paid for and it exceeded our credit card authoristion of US$500. iNFORMED THAT WE HAD UNTIL 1PM THE FOLLOWING DAY TO SORT IT... Got out of bed - called husband on mobile,he was downstairs playing poker. He comes up to the room. We called our Travel Agent in N.Z , who then called the Wholesaler, who then called Los Angeles- the Crown Plaza Commerce Casino. HELLO!!!!! Turns out that the incompetent receptionist that had checked us in had pressed a delete button on the keyboard and wiped the prepayment method from our guest history. No Apology from hotel but email from N.Z informing us that all was OK and we could return to bed and continue our holiday. Next morning asked to see the manager making an appointment for 6pm that evening. Michael, the manager - did meet and offered a refund for the first night - one of four that we had paid for - and apologised, accepting that the mistake and the way it was handled was appalling and was the fault of hotel staff. He asked for all the details of our travel agent and wholesaler which we supplied so that a credit for one nights accommodation could be processed. We departed on the 5th December for N.Z and to date - no credit has been recieved by the wholesaler, Infinity, or the Flight Centre. Guess this proves that staff are only as good as their manager - and Michael, why you would further insult us by offering something that you obviously had no intention of honouring says a lot about you and why you work where you do!!! The Casino - no slot machines, all card games, and non smoking - on the other hand was great - not hard to work how the hotel survives !!!
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Date of stay: December 2019
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Response from IngridD2087, Manager at Crowne Plaza Los Angeles - Commerce Casino
Responded 24 Dec 2019
Joanne H Michael original charged only 3 night for the 4th night he send an email to the third party for them to refund you, he did his part on our side. He did help you out, We apologize for any inconvenience
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Terry L wrote a review Dec 2019
Los Angeles, California86 contributions55 helpful votes
Commerce is the busiest poker club in the LA area. It has a huge poker room that’s always jam packed. Another room with table games, mostly wild Baccarat players hitting the Dragon. The bar can be lively and I believe there’s a dance floor. I come for poker. 2-4 all the way up, Staff and dealers are friendly. Sometimes the regular poker players can be a nuisance, but don’t let that keep you away. I believe the hotel is a class act, very reliable and decent. Citadel Shopping outlets a short wLk away Great deals Food in poker room is decent There’s a great taco cart in the Baccarat room and the same Carr sells a tasty filling Macao soup.
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Date of stay: December 2019Trip type: Travelled solo
3 Helpful votes
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Bader76 wrote a review Dec 2019
Hawalli, Kuwait188 contributions69 helpful votes
Check in took longer time as just one receptionist was available. Room was nice, clean, and spacious. Employees were friendly and helpful. Breakfast was good. Internet speed was ok. The only thing I didn’t like is the parking as it is far from hotel building.
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Date of stay: November 2019Trip type: Travelled solo
1 Helpful vote
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Travelendude wrote a review Nov 2019
Rome, Italy280 contributions103 helpful votes
We always like staying here before a cruise. A lot of good restaurants close by. Friendly, efficient staff. Shuttle driver took just us to the ship without waiting for more people. It is only a few minutes away & we have walked to the ship before. As soon as we got off the ship the shuttle was waiting. I love that!! We always get the Park & Sail with covered parking. We were upgraded to a gigantic room with views of the harbor. We got two free drinks from a friendly bartender.
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Date of stay: November 2019Trip type: Travelled as a couple
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PRICE RANGE
US$127 - US$227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza los angeles - commerce hotel commerce, crowne plaza commerce
LOCATION
United StatesCaliforniaCommerce
NUMBER OF ROOMS
190
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Frequently Asked Questions about Crowne Plaza Los Angeles - Commerce Casino
Which popular attractions are close to Crowne Plaza Los Angeles - Commerce Casino?
Nearby attractions include Citadel Outlets (1.2 km).
What are some of the property amenities at Crowne Plaza Los Angeles - Commerce Casino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Crowne Plaza Los Angeles - Commerce Casino?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crowne Plaza Los Angeles - Commerce Casino?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Crowne Plaza Los Angeles - Commerce Casino?
Conveniently located restaurants include Ruby's Diner, Farmer Boys, and TerraNova Bar & Restaurant.
Are there opportunities to exercise at Crowne Plaza Los Angeles - Commerce Casino?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Crowne Plaza Los Angeles - Commerce Casino located near the city centre?
Yes, it is 0.9 km away from the centre of Commerce.
Are any cleaning services offered at Crowne Plaza Los Angeles - Commerce Casino?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Los Angeles - Commerce Casino?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza Los Angeles - Commerce Casino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Los Angeles - Commerce Casino?
The staff speaks multiple languages, including English and Spanish.