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BEST WESTERN El Grande Inn

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165 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Simi Valley, California
Reviewed 14 February 2016 via mobile

Requested a top floor room, was told that those rooms cost more. No breakfast included... Room was clean but dated. Has microwave and fridge. Actually more than I expected for this small town. First hotel I have ever stayed at that does not have security card entrances on the rear and side doors, anybody off the street can just walk...

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Thank kernvilledaddy
Columbus, Ohio
Reviewed 10 February 2016

Except for the fact that one of the computers in the business center wouldn't work, this hotel does everything a hotel needs to do in a location that has very few decent accommodation choices. The room was available when I needed it, it was clean and comfortable. The restaurant is very good for both breakfast and dinner and it has...

Review collected in partnership with Best Western
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Thank robbinshome
Reviewed 30 January 2016 via mobile

We provided free dental care all day here in town and we're very tired. We arrived at our 3rd floor room about 6:30pm and the disk jockey was at full blast on first floor of atrium The hotel is atrium style with rooms surrounding the open area from 1st floor to 4th floor. The hip-hop bass beat reverberated so bad...

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1Thank mohler43
Layton, United States
Reviewed 11 December 2015

Room smelled of fresh smoke and bed spread looked like someone had been in the room just before my arrival. I called the night time front desk to change rooms. They was unwilling to help provide a non smoking room. I was told that the hotel was sold out. Front desk person in the morning upon check out told me...

Review collected in partnership with Best Western
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1Thank Brett J
Clearlake, California
Reviewed 27 November 2015

If you have enemies with cigarette smoke allergies, especially from the nickle in the tobacco , recommend this hotel to them. The first non-smoking room caused me to have an asthma exacerbation while sitting in the bathroom in the tobacco smoke reeking restroom, which almost ended up with me having a trip to the hospital. If it wasn't for rescue...

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1Thank TJohnson4math
Vista, United States
Reviewed 14 November 2015

I have stayed at this hotel numerous times. The service is good & the rooms are comfortable. The rates are a bit high for the area, which is horribly run down. Clearlake used to be a nice place to vacation, but the area has very high unemployment and lots of empty businesses. Since we have family there, we still go...

Review collected in partnership with Best Western
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Thank Roni M
Portland, Oregon
Reviewed 13 November 2015

Staying in Clearlake, CA for business. After driving 2 hours from Sacramento (white knuckled down the dark highway from I-5) alone to get here at night, I figured that I would be able to relax. I was wrong. The front desk person said my card that booked the reservation on Expedia was declined, and that they had to charge me...

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Thank Melanie N
Victoria, Canada
Reviewed 6 November 2015

Our stay was marred by incompetent staff, (check-in rate was $10 more than quoted, tried to charge for 2 nights instead of one, failed to credit us for our BW points and put us (and charged a premium) for the smallest suite I've seen.

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Thank Canadiantravellers93
San Anselmo, United States
Reviewed 3 November 2015

I made reservations for two nights through the hotel directly. When I made the reservation I told my wife, I thought it was the girl's first day.. She apparently did not note that it was for two nights. When I checked in I experienced the same incompetence. The rate was much higher than I agreed to and I caught that....

Review collected in partnership with Best Western
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Thank James R
Reviewed 13 October 2015 via mobile

I travel all over the country staying in hotels and this is one of the worst experiences I have had with a hotel. From the very first time I walked inside to check in there was drama. There were intoxicated people in the bar area yelling and cursing. My first thought was that the hotel can't help rowdy guests from...

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Thank Connie T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service

Additional Information about BEST WESTERN El Grande Inn

Address: 15135 Lakeshore Dr, Clearlake, CA 95422-8106
Region: United States > California > Lake County > Clearlake
Price Range: €125 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN El Grande Inn 3*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Orbitz, Travelocity and Best Western so you can book your BEST WESTERN El Grande Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western El Grande Hotel Clearlake
Best Western Clearlake
Clearlake Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN El Grande Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN El Grande Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room halfway down the hall, facing some auto parts store. Great room!”
 of 5 bubbles 126deans, 22 Oct 2016 | Read review
“Stayed in a corner room and still heard noises.”
 of 5 bubbles susanbF191UT, 18 Oct 2016 | Read review
“Try the main floor...”
 of 5 bubbles 633adahm, 8 Sep 2016 | Read review
“Don't have a tobacco allergy.”
 of 5 bubbles TJohnson4math, 26 Nov 2015 | Read review
“Clear Lake is not a prosperous community; there are no views; rooms are ordinary.”
 of 5 bubbles 962chipg, 12 May 2015 | Read review
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