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27/8/2017 28/8/2017
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    Pacific Palms Resort

    1 Industry Hills Pkwy, City of Industry, CA 91744-5160
    Hotel website
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    Best prices for your stay
    27/8/2017 28/8/2017
    Lock in the lowest price from our partners
    US$171US$188
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    Traveller (80)
    Room & Suite (47)
    Dining (13)
    Overview
    • Excellent25%
    • Very good37%
    • Average20%
    • Poor7%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
    Offers from Pacific Palms Resort
    Special Price: 20% off room rate
    Hotel packages
    Deals (9)
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    • Deluxe Room (Free WiFi)
      US$188US$171
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    • Standard Deluxe Room
      US$188
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    • Deluxe Room
      US$188US$171
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    More deals for this hotel
    • Deluxe Room (Free WiFi)
      US$171
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    • Deluxe Room
      US$171
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    • Deluxe Room
      US$171
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    • Deluxe Room
      US$171
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    • Deluxe Room
      US$171
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    • Deluxe Room
      US$171
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    • Deluxe Room
      US$171
      View Deal
    • Deluxe Room
      US$182
      View Deal
    • Standard Deluxe Room
      US$188
      View Deal
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    Showing room deals 1 - of 9
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    Write a Review
    Reviews (313)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 293 reviews

    Reviewed 5 days ago via mobile

    We really enjoyed our stay here. Nice rooms, very friendly staff and room servu e food was fantastic. Only bummer is i booked because of the spa, but it was closed during my stay, reopening the day after i left. Tbey are pet friendly, but...More

    Thank DAWNC1
    Response from Mark P, Director of Sales at Pacific Palms ResortResponded 3 days ago

    Thanks for your kind feedback...so sorry on the rare coincidence with the spa closed...that almost never happens.

    Reviewed 1 week ago via mobile

    Since its not too far from me why not become a member at the golf course. The course is beautiful but HUUUUUGE !!! So get the earliest tee time and take a couple extra balls for Mulligans. Hahaha. Oh yeah out of courtesy if you're...More

    Thank Joe B
    Response from Mark P, Director of Sales at Pacific Palms ResortResponded 1 week ago

    Thanks for the feedback and compliments!

    Reviewed 1 week ago

    This place really surprised me. It's high up on the hill above City of Industry and West Covina. The hotel is nice, but not over the top. The rooms are very spacious and comfortable. The grounds are huge with two golf courses, pool and driving...More

    Thank Dawn W
    Response from Mark P, Director of Sales at Pacific Palms ResortResponded 1 week ago

    Thank you for staying with us Dawn and for your kind feedback. We are actually working on the audio aspect of the plumbing this year.

    Reviewed 2 weeks ago via mobile

    I just completed a two day stay at the Pacific Palms "resort". This is the fifth stay at the hotel over the past decade and it certainly shows a downward spiral from the first time. First, the good: great golf course, well-maintained and a decent...More

    Thank David Z
    Response from Mark P, Director of Sales at Pacific Palms ResortResponded 1 week ago

    I understand you have spoken with 2our of our sr. leaders now. Thank you for the time to help keep working on getting better with our processes, etc.

    Reviewed 3 weeks ago

    When we booked this hotel we saw it got 4 stars but from experience now it should be only 3 stars. When you enter the hotel it all seems impressive but those were the old days. Now it is not maintained so good anymore and...More

    Thank Daniel05071965
    Response from Mark P, Director of Sales at Pacific Palms ResortResponded 2 weeks ago

    Thank you for staying with us and please know that we are always moving forward on projects to keep enhancing our systems and features.

    Ayres Suites Diamond Bar
    548 reviews
    #1 of 3 hotels in Diamond Bar
     
    Castle Inn and Suites
    1,663 reviews
    #17 of 118 hotels in Anaheim
     
    Staybridge Suites Anaheim - Resort Area
    757 reviews
    #36 of 118 hotels in Anaheim
     
    Best Western San Dimas Hotel & Suites
    266 reviews
    #1 of 5 hotels in San Dimas
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf course
    Details
    • Price range
    • US$169 - US$246 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 292
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Orbitz, Cancelon, Ctrip TA, Expedia, Cheap Tickets, Priceline, Hotwire, getaroom.com and HotelQuickly so you can book your Pacific Palms Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • City of Industry
    • Also Known As
    • Pacific Palms Hotel City Of Industry ,
    • Pacific Palms City Of Industry
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    Traveller (80)
    Room & Suite (47)
    Dining (13)
    Pool & Beach (9)
    Hotel & Grounds (53)
    Bathroom (5)
    Business Centre & Event Rooms (2)
    Nearby
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    24.05 km away
     
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    14.04 km away
     
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    9.20 km away
     
    Staybridge Suites Anaheim - Resort Area
    757 reviews
    24.57 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    26 reviews
    5.35 km away
    Plaza West Covina
    18 reviews
    5.56 km away
    Hsi Lai Temple
    56 reviews
    6.26 km away
    Homestead Museum
    12 reviews
    3.50 km away
    Ask a question
    Questions & Answers
    2momstravel
    12 April 2017|
    AnswerShow all 4 answers
    Response from Mark P | Property representative |
    Thank you for your question. The actual guestroom is very similar. The key difference is that the Executive level is on the top 2 floors with better views and you also have access to the Executive Lounge on the 10th floor... More
    0
    Votes
    Rottman
    24 September 2016|
    AnswerShow all 5 answers
    Response from Ayresfam | Reviewed this property |
    In my honest opinion I wouldn't leave my kids with anyone on their staff.
    0
    Votes
    Room Tips
    "Ask for a room overlooking the pool. We looked at the top of the lobby and the helipad and I have to say it..."
    Read review
    "Ask for mountain view!!!"
    Read review
    "I have stayed on both sides of the hotel, either the golf view or the city view is nice. I have had a view..."
    Read review
    "My room was on the mountain side of the hotel, not sure what the view is like on the other side but the..."
    Read review
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