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26/11/2017 27/11/2017
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    Best Western Chula Vista/Otay Valley Hotel

    4450 Main St, Chula Vista, CA 91911-6508
    +1 855-563-4043
    Hotel website
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    26/11/2017 27/11/2017
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    US$103
    US$103
    US$103
    Traveller (23)
    Room & Suite (7)
    Dining (1)
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    Overview
    • Excellent26%
    • Very good38%
    • Average17%
    • Poor11%
    • Terrible8%
    Travellers talk about
    “chilaquiles” (4 reviews)
    “closest hotel” (5 reviews)
    “gas station” (12 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Family Rooms
    2.5 Star Hotel
    All hotel details
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    Loews Coronado Bay Resort
    4,465 reviews
    #6 of 17 hotels in Coronado
     
    Best Western Plus Marina Gateway Hotel
    744 reviews
    #1 of 10 hotels in National City
     
    Manchester Grand Hyatt San Diego
    7,742 reviews
    #28 of 279 hotels in San Diego
     
    The Horton Grand Hotel
    884 reviews
    #71 of 279 hotels in San Diego
     
    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (251)
    There are newer reviews for Best Western Chula Vista/Otay Valley Hotel
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    21 - 25 of 230 reviews

    Reviewed 1 August 2017

    Just the room that we ordered was a no smoking room. Even thou our room was a no smoking for reason smelled like a cigarette, other than that the hotel is located in a great place near the border but quite and nice.

    Review collected in partnership with Best Western
    Thank juanvX7480KX
    Reviewed 20 July 2017

    Worst customer service ever ! 1.tried to pay in advance and I had to call a total of 11 times before hotel took the time to send a credit card authorization form. 2. Reserved 3 rooms for the week .All reserved rooms were requested with...More

    Review collected in partnership with Best Western
    1  Thank jselectricservs
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley HotelResponded 21 July 2017

    Dear Mr. Vasquez, I understand how frustrating it can be to not receive the customer service you expect. therefore, 1. We apologize for not sending you a credit card authorization in a timely manner. 2. We apologize for not meeting your room type request. i...More

    Reviewed 2 July 2017 via mobile

    Clean, comfortable, super friendly, helpful staff. We will definitely stay here again. Very accommodating. Breaks was very good. Eggs, sausage,ham,rice,chili relanos,waffles,etc. Even during peak season this place was reasonable. Right off the freeway. Easy to get in and out. Driveway right beside circle K. You...More

    1  Thank Jennifer S
    Reviewed 30 June 2017

    Called ahead to reserve a room since we are disabled. When got there they had given my room away plus they stuck my family and I in a garbage looking room. Carpet was wet and falling apart. Ceiling look like water was gonna fall down...More

    Review collected in partnership with Best Western
    1  Thank F8841WQsteveb
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley HotelResponded 1 July 2017

    Dear Steve, We apologize for the problems that occurred during your stay. We continuously inspect rooms to make sure we give our guest the best service. unfortunately we encountered a problem with our property system and you received a room that was not ready for...More

    Reviewed 28 June 2017

    Its an average hotel with basic amenities. Breakfast is okay. Not the best but not the worst in quality. If you are just gona spend a night at the hotel then its worth it for but not worth staying more than that for the priceMore

    Review collected in partnership with Best Western
    Thank H7354CMkarenb
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley HotelResponded 29 June 2017

    Dear Guest, We appreciate your comments. We are happy to learn that you enjoyed your stay. We would like to invite you to visit us again and give us the opportunity to wow you. We pride in offering good service and we want to make...More

    Loews Coronado Bay Resort
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    Manchester Grand Hyatt San Diego
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    The Horton Grand Hotel
    884 reviews
    #71 of 279 hotels in San Diego
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$85 - US$124 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Expedia, Priceline, Hotwire, Orbitz, HotelsforEveryone, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Chula Vista/Otay Valley Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Chula Vista
    • Also Known As
    • Holiday Inn Chula Vista ,
    • Chula Vista Holiday Inn
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    Traveller (23)
    Room & Suite (7)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (10)
    Bathroom (3)
    Business Centre & Event Rooms (2)
    Nearby
    Nearby Restaurants
    Souplantation & Sweet Tomatoes
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    .29 km away
    Subway
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    1.19 km away
    Asada Taco Shop
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    .16 km away
    Panda Express
    10 reviews
    .22 km away
    Nearby Attractions
    San Diego Factory Outlet Center
    96 reviews
    5.61 km away
    Aquatica San Diego
    156 reviews
    2.58 km away
    Wild Foodie Tours
    10 reviews
    5.64 km away
    Border-tours
    7 reviews
    4.95 km away
    Ask a question
    Questions & Answers
    Adriana C
    26 September 2016|
    Answer
    Response from JBA_2001 | Reviewed this property |
    18
    0
    Votes
    Room Tips
    "Not facing fwy."
    Read review
    "Avoid room 138, the smoking room. Second floor rooms are more quiet."
    Read review
    "If you do not smoke be sure to request a Non Smoking room. Rooms more quiet on the side facing the Gas..."
    Read review
    "Be sure you get a non smoking room as the others reek!"
    Read review
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