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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Offering an ideal location for business and leisure travel right off the 805 freeway, Best Western Plus Otay Valley is conveniently located close to Otay Mesa business park and is only 5 min from Tijuana Mexico.Best Western is also the closest hotel to the new Aquatica park by seaworld...
Offers from Best Western Chula Vista/Otay Valley Hotel
All reviewscircle kchilaquilesgas stationbreakfast room issmoking roompool and hot tubwould stay here againwafflesfelt safebed was comfortablemexican borderclean roomssan diegonice roomcomplimentary breakfastsea worldeasy access
I stayed there last month. And there was bed bugs in my room. When I told the receptionist she called me a liar and was very rude to me. When I called the manager about what had happened he refused to reimburse me on the...More
Thank jameshC3227QE
Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley HotelResponded 31 May 2018
Dear Guest,
We apologize for the alleged incident in our hotel. We continuously inspect all of our rooms for any pests. We take every measure to assure that our rooms meet and exceed industry standards. We are sorry about your experience.
We hope that you...More
Love that I can stay here at a fraction of the cost when compared to other hotels.
A full hot breakfast, hot tea, pastries, etc plus a pool and hot tub. Would just love to hang out in the pools all day.
Review collected in partnership with Best Western
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Thank Irishtomato19
Response from Bestwestern8555, Front Office Manager at Best Western Chula Vista/Otay Valley HotelResponded 25 April 2018
We appreciate your comments. We are happy to have successfully hosted you and your family. We hope you visit us again soon.
This hotel seems to be under staffed. Instead of being in the mid level tier of hotels this one is falling to a lower level of service but is asking for a mid range of hotel pricing. You will be getting a Red Roof or...More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank gnapierbarnes
Response from Bestwestern8555, Front Office Manager at Best Western Chula Vista/Otay Valley HotelResponded 22 May 2018
We apologize for the experience that you had during your stay. We thank you for letting us know where we need to improve as we are always thriving to do better. We have many rooms to clean and we do our best to keep them...More
Watch your bill they didn’t charge what I was quoted on my reservation. Not only that but they charged my husband twice for the same room. I have a receipt for cash and a charge on my card two different amountsMore
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank erikabriterik
Response from Bestwestern8555, Front Office Manager at Best Western Chula Vista/Otay Valley HotelResponded 21 May 2018
We apologize for not meeting your expectations. We work very hard to make sure that our guest feel welcome from the moment they step into our doors. We also continuously check and test all the amenities in the room to make sure they function when...More
Great sleep good custumer service rooms were very clean low outside noise. No issues with the check in nice and simple. Ez parking close to the rooms. Great pool area and also good breakfast n hot as wellMore
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank eduardopesina86
Response from Bestwestern8555, Front Office Manager at Best Western Chula Vista/Otay Valley HotelResponded 2 May 2018
Thank you for staying with us. We appreciate your comments. We are happy to learn that you liked our rooms and that our services fulfilled most of your needs. We appreciate you letting us know about our service. We hope you will visit us again...More
