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Sheraton Cerritos Hotel at Towne Center

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Traveller (113)
Room & Suite (53)
Pool & Beach (5)
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Overview
  • Excellent32%
  • Very good41%
  • Average19%
  • Poor6%
  • Terrible2%
Travellers talk about
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Offers from Sheraton Cerritos Hotel at Towne Center
Special Offer: Breakfast for 2 Included
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Offers from Sheraton Cerritos Hotel at Towne Center
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (344)
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Traveller rating
104
126
66
22
9
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104
126
66
22
9
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All reviewsperforming arts centerorange countyknotts berrytrader joesbreakfast buffetfree parkingplatinum membernice hotelbusiness hotellong beachwould stay here againcomfortable bedquiet locationlos angelesshower headone night stayhotel staff
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1 - 5 of 327 reviews
Reviewed 12 March 2018

I was definitely not impressed with this hotel, especially being a Sheraton. The rooms were clean and somewhat modern, but the hotel in general lacks the high standard that Sheraton usually has. The restaurant was not the greatest, but it was breakfast that really was...More

Thank MKThomson_Tours
Response from Kent G, General Manager at Sheraton Cerritos Hotel at Towne CenterResponded 13 March 2018

Thank you for sharing your recent experience with us. I apologize for not meeting your expectations regarding your breakfast experience. The grits that you mentioned was indeed congee (porridge). I am sorry for not having a sign for the item. Your comments have been shared...More

Hotel's Favourite
Reviewed 27 December 2017 via mobile

This Sheraton was fantastic! I had some reservations about this place when someone wrote a review about being charged for WiFi which put me off a little. But that isn’t completely correct. The front desk will give you an access code which gives you FREE...More

Thank Arnold T
Reviewed 11 March 2018 via mobile

The rooms are dark & dated, hallways gloomy & depressing. Although clean, thermostat fluctuated and was either too hot or too cold. This place needs work, won’t stay here again going forward. Excellent location, property has decent parking. Nice plaza walking distance.More

Thank DEEMARIE Y
Response from Kent G, General Manager at Sheraton Cerritos Hotel at Towne CenterResponded 13 March 2018

Thank you for taking the time to provide feedback on your recent stay. I am glad you liked our location. - we are conveniently located in between Los Angeles and Orange County close to the 91 freeway. I am sure it makes your commute a...More

Reviewed 5 March 2018

I heard loud music all night from a party at the hotel. I was unable to sleep all night. We called front desk to see if the music could be lowered or when the party would end, and we were just told that they were...More

Thank K W
Response from Kent G, General Manager at Sheraton Cerritos Hotel at Towne CenterResponded 7 March 2018

Thank you for sharing your recent experience I am terribly sorry to hear that you did not get a good night sleep due to the loud music. To ensure our guest’s comfort, we have recently changed our booking policy to end events earlier so it...More

Reviewed 26 February 2018

Once again great service from Felipe Carbajal, the Banquet Captain, and his polite, fast and efficient team. Another event that went smoothly because when glitches showed up, as they always do, they were on it. Thank you Sheraton Cerritos for another wonderful event. You know...More

Thank joyce370
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$129 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (113)
Room & Suite (53)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (5)
Questions & Answers
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Room Tips
"Higher stories; the lobby area is quite noisy"
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"Mid level floor is fine"
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"Large rooms/junior suites are available"
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"Down the road from the freeway, Quiet,Cozy and trader joes and shops across the street."
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