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Traveller (16)
Room & Suite (16)
Dining (3)
Overview
  • Excellent25%
  • Very good40%
  • Average22%
  • Poor3%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Fitness centre
Pets Allowed
2 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (66)
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63 results
Traveller rating
17
23
14
2
7
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LanguageEnglish
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17
23
14
2
7
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All reviewsstayed hereroom was cleanwould stay here againvery pleasant stayparking garagethe breakfast areahaywardlobbymicrowavepillowshousekeeping
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1 - 5 of 63 reviews
Reviewed 1 week ago via mobile

Pleasant three night stay. Comfortable beds, large TV, breakfast wasn’t that impressive. It featured pancakes, waffles, pastries and breads, meat and eggs, cereal and more - all of which were quite bland. Complimentary popcorn and cookies were a bonus.More

Thank casparclipson
Response from Nerissa M, Guest Relations Manager at Comfort InnResponded 5 days ago

casparclipson, Thank you for your high rating of our hotel and for taking the time to share your experience! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and...More

Reviewed 1 week ago

When we checked in we asked about the overall air quality (for the area) and the front desk thought we were talking about the hotel, and she said she had us on the first floor as the people who smoked pot normally were upstairs... we...More

Thank Charles K
Response from Nerissa M, Guest Relations Manager at Comfort InnResponded 1 week ago

Charles K, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I do apologize for the toilet dispenser , alarm clock, though I am glad you found the room to...More

Reviewed 11 June 2018 via mobile

Stayed 1 night while moving my son out for the summer at CSUEB. Bed was comfortable and our room was clean. The popcorn and cookies in the lobby was a nice touch. Also like it has a parking garage. Would stay againMore

1  Thank MommaGetsHerTravelOn
Response from Nerissa M, Guest Relations Manager at Comfort InnResponded 14 June 2018

We are thrilled to hear that you enjoyed our popcorn and cookies in the lobby MommaGetsHerTravelOn! Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. Thank you for your...More

Reviewed 25 April 2018 via mobile

comfort Inn is main brand for choice hotels international, and being diamond member is very paramount for franchise system Well , shortage of land in Castro valley so under ground parking and have to ambulate all the way I understand night auditor seem part time...More

Thank KGillGM
Response from Nerissa M, Guest Relations Manager at Comfort InnResponded 26 April 2018

Dear KGillGM, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues that...More

Reviewed 3 March 2018 via mobile

Stayed here while visiting family. Service was great. Room was very nice and priced very reasonably for the product. Free breakfast was a plus. The kids also really enjoyed the golf land across the streetMore

Thank tony n
Response from Tina M, Guest Relations Manager at Comfort InnResponded 8 March 2018

Dear tony n, Thank you for taking the time to let us know how you enjoyed your stay of Comfort Inn Hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We love having...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Business Centre with Internet Access
Breakfast Available
Laundry Service
Non-Smoking Hotel
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$137 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Castro Valley
#3 Family Hotel in Castro Valley
#5 Quaint Hotel in Castro Valley
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$137 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Castro Valley
#3 Family Hotel in Castro Valley
#5 Quaint Hotel in Castro Valley
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (16)
Room & Suite (16)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
admrgn
11 June 2017|
AnswerShow all 3 answers
Response from Bakbouk | Reviewed this property |
According to the previous answer, I guess so. I, personally, don't remember
0
Votes
Room Tips
"Not sure..."
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"Ask for rooms toward the back on the second floor."
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"Ask for a room on the 2nd floor...much quieter"
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"If you bring kids - its better to get a room on the ground floor."
Read review
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