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Traveller (16)
Room & Suite (24)
Dining (6)
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Overview
  • Excellent26%
  • Very good38%
  • Average22%
  • Poor3%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (63)
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7
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17
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13
2
7
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All reviewsstayed herecomfortable bedwould stay here againvery pleasant staythe breakfast areaupon checkwalking distancehaywardlobbybartmicrowavepillowshousekeeping
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1 - 5 of 60 reviews
Reviewed 2 days ago via mobile

comfort Inn is main brand for choice hotels international, and being diamond member is very paramount for franchise system Well , shortage of land in Castro valley so under ground parking and have to ambulate all the way I understand night auditor seem part time...More

Thank KGillGM
Response from Nerissa M, Guest Relations Manager at Comfort InnResponded today

Dear KGillGM, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues that...More

Reviewed 3 March 2018 via mobile

Stayed here while visiting family. Service was great. Room was very nice and priced very reasonably for the product. Free breakfast was a plus. The kids also really enjoyed the golf land across the streetMore

Thank tony n
Response from Tina M, Guest Relations Manager at Comfort InnResponded 8 March 2018

Dear tony n, Thank you for taking the time to let us know how you enjoyed your stay of Comfort Inn Hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We love having...More

Reviewed 22 December 2017 via mobile

My husband and my sister and I stayed at the Castro Valley Comfort Inn for 2 days last week. It was the second time we stayed at this hotel. The lobby was nicely decorated with a Christmas Tree and other holiday decor. We planned to...More

1  Thank Debbie M
Response from Brandy C, Guest Relations Manager at Comfort InnResponded 23 December 2017

We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and area. We hope to see you again to provide you with an exceptional level of service and hospitality.

Reviewed 21 November 2017 via mobile

We stayed for four nights. The room was clean and housekeeping took good care of us. The first morning the hot water in the shower was barely above room temperature, though the sink was fine. We reported it, and it was fixed that evening when...More

Thank Brian234
Response from Guest_Relations_2018, Guest Relations Manager at Comfort InnResponded 27 November 2017

Brian234, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We want you to know that your feedback and description of your experience at our hotel is of utmost importance...More

Reviewed 27 October 2017

We choose this motel for our stay to visit relatives in Hayward. The staff was pleasant and efficient, the room spacious and clean, with a comfortable bed with several pillows from soft to firm. From past reviews we had expected noise from the busy street...More

Thank 38lindal
Response from Arvind P, Guest Relations Manager at Comfort InnResponded 30 October 2017

38lindal, We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back and we...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Restaurant
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$135 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$135 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (16)
Room & Suite (24)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
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admrgn
11 June 2017|
AnswerShow all 3 answers
Response from Bakbouk | Reviewed this property |
According to the previous answer, I guess so. I, personally, don't remember
0
Votes
Room Tips
"Ask for rooms toward the back on the second floor."
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"Ask for a room on the 2nd floor...much quieter"
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"If you bring kids - its better to get a room on the ground floor."
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"I was in 110 and was happy with it"
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