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Holiday Inn Express Castro Valley - East Bay

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Traveller (7)
Room & Suite (26)
Dining (1)
Overview
  • Excellent77%
  • Very good18%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“front desk”(38 reviews)
“pancake machine”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express Castro Valley - East Bay
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Castro Valley - East Bay
Special Offer: Book Direct and Save
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (258)
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254 results
Traveller rating
188
48
10
4
4
Traveller type
Time of year
LanguageEnglish
188
48
10
4
4
Show reviews that mention
All reviewsfront deskpancake machinegreat place to stayyogurtvisiting san franciscofantastic hotelhighly recommend this hotelfridge and microwavecomplimentary breakfastnon smokingcomfort innhousekeeping staffroom was largehaywardfreewayhiebart
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1 - 5 of 254 reviews
Reviewed 4 July 2018 via mobile

Holiday Inn Express has never disappointed us in our travels and needless to say their record is still great with us! Great breakfast with a large variety of foods and beverages to choose from! Very clean and comfortable beds and room and lots of pillows...More

Thank janellburk
Response from HIEXCASTROVALLEY, Manager at Holiday Inn Express Castro Valley - East BayResponded 9 July 2018

Dear Janellburk, Thank you for choosing Holiday Inn Express Castro valley for your stay during your recent trip to East bay area. We genuinely appreciate your business and your wonderful comments regarding our property and our amenities. We are glad that you enjoyed our new...More

Hotel's Favourite
Reviewed 12 February 2018

Great experience here. I stayed at the Castro Valley HIE for 15 nights to be able to help my sister with her post-surgery needs and she lives nearby. I reserved a few months ahead and got a great rate and a huge room on the...More

1  Thank JL F
Response from HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East BayResponded 24 February 2018

Dear Guest, Thank you so very much for the excellent and comprehensive review of our hotel! I truly appreciate you taking the time to share such important information to prospective guests, regarding hotel and area, and my team joins me in gratitude for the warm...More

Reviewed 4 April 2018

We stayed in one of the executive rooms which included a fridge and microwave. The room was large, with a desk, chair and sofa bed. The room was quiet. Complementary breakfast included. The staff were friendly and helpful.

Thank Cynthia P
Reviewed 3 March 2018

To explain the rationale used to rate this hotel so high, understand I had just spent 2 days with the flu in the local hospital. My wife chose this hotel based on its closeness to the hospital and I am forever grateful she did. First,...More

1  Thank gov5180
Response from HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East BayResponded 7 March 2018

Dear Dr. Neuman, My staff joins me in expressing our utmost gratitude for your excellent rating and kind remarks regarding your recent stay with us. I am pleased to hear that our location was perfect for you and that our team provided exceptional service and...More

A TripAdvisor Member
1
Reviewed 30 January 2018 via mobile

Ok so my son, my dog and I had to leave our home and needed a place to stay, we first stayed at an airbnb but the owner decided he didn’t want the dog there. So at 12 am we were driving around Hayward looking...More

Thank A TripAdvisor Member
Response from HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East BayResponded 2 February 2018

I am sorry that you have been misinformed regarding our no-pet policy. It very clearly states on all our reservation channels (including Google) that we do not accept pets (we do however accept children, as most hotels do!). Violation of our no-pet policy is a...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$158 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Castro Valley
#1 Family Hotel in Castro Valley
#1 Mid-range Hotel in Castro Valley
#1 Business Hotel in Castro Valley
#1 Centrally Located Hotel in Castro Valley
#1 Quaint Hotel in Castro Valley
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$158 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Castro Valley
#1 Family Hotel in Castro Valley
#1 Mid-range Hotel in Castro Valley
#1 Business Hotel in Castro Valley
#1 Centrally Located Hotel in Castro Valley
#1 Quaint Hotel in Castro Valley
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (7)
Room & Suite (26)
Dining (1)
Pool & Beach (1)
Questions & Answers
Ask a question
Rose Ann C
27 December 2014|
AnswerShow all 4 answers
Response from HIEXCASTROVALLEY | Property representative |
Dear former and prospective guests, thank you for answering promptly and correctly! We do have an indoor jacuzzi, sauna, and fitness facility. However, we do not have a pool. Wishing you all a Happy, Healthy, & Prosperous... More
0
Votes
Room Tips
"Ratings don’t click on my iPad — all get full marks. North side rooms quieter."
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"Quieter on front side of the hotel. Freeway in back."
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"One side faces highway, though noise not too bad."
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"We were on the fourth floor and very quiet."
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