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All reviewsfront deskpancake machinegreat place to stayyogurtvisiting san franciscofantastic hotelhighly recommend this hotelfridge and microwavecomplimentary breakfastnon smokingcomfort innhousekeeping staffroom was largehaywardfreewayhiebart
Holiday Inn Express has never disappointed us in our travels and needless to say their record is still great with us! Great breakfast with a large variety of foods and beverages to choose from! Very clean and comfortable beds and room and lots of pillows...More
Response from HIEXCASTROVALLEY, Manager at Holiday Inn Express Castro Valley - East BayResponded 9 July 2018
Thank you for choosing Holiday Inn Express Castro valley for your stay during your recent trip to East bay area. We genuinely appreciate your business and your wonderful comments regarding our property and our amenities. We are glad that you enjoyed our new...More
Great experience here. I stayed at the Castro Valley HIE for 15 nights to be able to help my sister with her post-surgery needs and she lives nearby. I reserved a few months ahead and got a great rate and a huge room on the...More
1 Thank JL F
Response from HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East BayResponded 24 February 2018
Thank you so very much for the excellent and comprehensive review of our hotel! I truly appreciate you taking the time to share such important information to prospective guests, regarding hotel and area, and my team joins me in gratitude for the warm...More
We stayed in one of the executive rooms which included a fridge and microwave. The room was large, with a desk, chair and sofa bed. The room was quiet. Complementary breakfast included. The staff were friendly and helpful.
To explain the rationale used to rate this hotel so high, understand I had just spent 2 days with the flu in the local hospital. My wife chose this hotel based on its closeness to the hospital and I am forever grateful she did.
1 Thank gov5180
Response from HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East BayResponded 7 March 2018
Dear Dr. Neuman,
My staff joins me in expressing our utmost gratitude for your excellent rating and kind remarks regarding your recent stay with us. I am pleased to hear that our location was perfect for you and that our team provided exceptional service and...More
Ok so my son, my dog and I had to leave our home and needed a place to stay, we first stayed at an airbnb but the owner decided he didn’t want the dog there. So at 12 am we were driving around Hayward looking...More
Thank A TripAdvisor Member
Response from HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East BayResponded 2 February 2018
I am sorry that you have been misinformed regarding our no-pet policy. It very clearly states on all our reservation channels (including Google) that we do not accept pets (we do however accept children, as most hotels do!). Violation of our no-pet policy is a...More
Response from HIEXCASTROVALLEY | Property representative |
Dear former and prospective guests, thank you for answering promptly and correctly! We do have an indoor jacuzzi, sauna, and fitness facility. However, we do not have a pool. Wishing you all a Happy, Healthy, & Prosperous... More
Dear former and prospective guests, thank you for answering promptly and correctly! We do have an indoor jacuzzi, sauna, and fitness facility. However, we do not have a pool. Wishing you all a Happy, Healthy, & Prosperous New Year!!
-Holiday Inn Express - Castro Valley, CA Team
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"Ratings don’t click on my iPad — all get full marks. North side rooms quieter."