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Hyatt Carmel Highlands

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#17 of 25 Hotels in Carmel
Certificate of Excellence
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Hyatt Carmel Highlands
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1,059 Reviews from our TripAdvisor Community

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Showing 1,018: English reviews
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Dallas, Texas
Reviewed 1 week ago NEW

Wonderful location on coast, excellent view of sunset, whales surfacing, food in restaurant outstanding. We made two visits to dine, one at noon and one for dinner. Excellent service and atmosphere both times. Waiters were very helpful. Would love to go back soon. Family environment.

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Helpful?
Thank buddypittman
San Francisco, California
HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017 via mobile

I have been wanting to visit this property for years. The prices unfortunately have kept me away. Fortunately, I was able to book a room recently with an excellent points and cash rate so I can experience this gem. The property did not disappoint! While I was not upgraded as they were completely sold out, we had a fantastic ocean...

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Helpful?
2Thank William L
About Hotel's Favourite Review
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're so happy you could join us and had an amazing time with friendly service from our staff and excellent food at our restaurant! We look forward to seeing you soon to celebrate your birthday, thank you for the nice review!

Bonita, CA
Reviewed 1 week ago via mobile

Amazing location with 180 degree view of the coast. Really good food, service and reasonably priced. Bonus points for the view. We dined outdoors and they have heaters. They also have indoor dining and a lounge. Worth a visit.

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Helpful?
Thank Snorris57
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're happy you chose to join us and enjoyed great food and service! Dining on the patio is always a nice treat, we hope to see you again. Thanks for the review!

Washington DC, District of Columbia
Reviewed 1 week ago

I have always loved the Inn and am so sorry to see how it has deteriorated. We stayed there last week to also look at the timeshares. They are old, worn out, and need renovation. Such a shame. The staff are nice but Totally inept. We had to move rooms and I told them three times to move the food...

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Helpful?
2Thank evebenton
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

Thank you very much for taking the time to speak with me to share your experience. I appreciate your time and look forward to having you and your husband as our guests on your next visit to the Carmel area.

Brentwood, Tennessee
Reviewed 2 weeks ago

The three things that impressed me most was the view from the hotel. Love the pacific and the location of this hotel made for great views. Very quiet and restful stay, peaceful location, very relaxing in early October. Finally the staff was outstanding and very helpful. Everyone seemed to do their best to see that we were taken care of...

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Helpful?
1Thank lumberking
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

It's so nice to hear you had a peaceful stay with us and outstanding service from our staff! We want all of our guests to have a great experience and we hope to see you again sometime, thanks for the review!

Irvine, California
Reviewed 2 weeks ago

Really did like this place. Valet guys were extremely nice. I guess they were having an event that day so parking was horrible. Actually, I think it would have been horrible without the event. Front desk was also very nice. The room was clean. What I didn't like is that you had to go up stairs to get to the...

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1Thank mooki x
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're glad you chose to stay with us and had friendly service from our staff and nice views from your room! We appreciate you sharing your feedback and would be happy to help with luggage and parking on your next visit with us, thank you for the review!

Sydney, Australia
Reviewed 2 weeks ago

The hotel was absolutely beautiful and the view from the balcony was absolutely stunning. The staff is friendly and made our stay very welcoming. There is also the option to borrow a bike to explore the area. We had an amazing stay here for the long weekend. The signs directly to the room numbers are a bit tricky and low...

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1Thank anitahuhu
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're so happy you had an amazing stay with us, from the stunning views to our friendly staff! We appreciate you sharing your experience and hope you can join us again sometime, thanks for the nice review!

Simpson Bay, St. Maarten-St. Martin
Reviewed 3 weeks ago via mobile

This hotel was absolutely gorgeous with views that are unbelievable. We had a one bedroom suite with fireplace and all the wood you need. Living room with dining area and balcony right on the ocean. Comfortable bed, jacuzzi big enough for 2, full kitchen ,separate shower and separate toilet. Service was perfect. Parking free and right outside your door. Grounds...

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Helpful?
1Thank shaynacharter
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

Thank you for the nice review! We're happy you had perfect service and enjoyed your suite and our beautiful grounds! We appreciate you recommending us to others and look forward to seeing you again!

San Francisco, California, USA
Reviewed 3 weeks ago via mobile

Overall I thought this was a nice weekend getaway spot. It's nestled in the highlands away from Carmel downtown but with a good view of the water to make up for its less convenient location. To be fair everything around here is a nice scenic drive so it balances out. The hotel itself is nice and seems relatively updated. If...

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Helpful?
1Thank Victor W
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

Thank you so much for the feedback on your recent stay with us. We are pleased that you had a pleasant stay with us despite the issues you had encountered. Unfortunately the recent storms had damages the plumbing in the pool luckily we were able to have it repaired before it became a major issue. We are troubled to hear...

milpitasca
Reviewed 3 weeks ago

Steps, steps, and more steps to the hotel room located off of the pool. I have a bad back and had to really take it easy on all the flights of steps (unavoidable!). After wine with dinner, steps even got harder! Beautiful, full ocean view - even spotted some whales. Nice sunsets to enjoy on the balcony. Management sent a...

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Helpful?
1Thank alicerabbit
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're glad you enjoyed sunsets on the balcony and a very comfortable bed on your visit! We hope you can stay with us again sometime and we'd be happy to help find a more accessible, convenient room for you. Thank you for the review!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
California MarketA
California MarketA
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Indulge yourself. Hyatt Carmel Highlands is a picturesque retreat overlooking the Big Sur coast with epic views of the Pacific Ocean, and a stunning natural environment made even more special by our impeccable staff. Our Carmel by-the-Sea hotel is an oceanfront retreat that seamlessly blends the amenities of a large hotel with the refined charm of a boutique hideaway. Dine at the award-winning California Market at Pacific's Edge restaurant. After a morning of yoga, take a dip in our heated outdoor pool or unwind with a relaxing spa experience. If it's outdoor activity you crave, we offer mountain bike rentals and maps for hikes, jogs and bike rides around the stunning Carmel area. Let the Les Clefs d'Or Concierge arrange a day trip to explore Big Sur or a round at legendary Pebble Beach. Host an intimate sunset wedding ceremony or intimate reception on our redwood deck. Feel inspired by the breathtaking vistas that surround our Carmel hotel. Your experience is limited only by your imagination. ... more   less 

Additional Information about Hyatt Carmel Highlands

Address: 120 Highland Dr, Carmel, CA 93923-9607
Region: United States > California > Monterey County > Carmel
Price Range: €526 - €825 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Carmel Highlands 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Hyatt Carmel Highlands Hotel Carmel
Highlands Hotel Hyatt Carmel
Carmel Highland Inn
Carmel Hyatt
Hotel Style:
#4 Luxury Hotel in Carmel
#17 Romantic Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Carmel Highlands staff and other travellers.
16 questions
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Birmingham, Michigan

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Questions? Get answers from Hyatt Carmel Highlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Want higher room with better view.”
 of 5 bubbles evebenton, 18 Mar 2017 | Read review
“First time here but I don't think you could get a bad view.”
  • Living room and kitchen area. Kitchen had everything you needed.
  • This was one of our sunsets.
  • We had a fire going.
  • One of the views from our room.
 of 5 bubbles Vacationer1956, 21 Feb 2017 | Read review
“Ocean View Rooms are Beautiful”
 of 5 bubbles MSDNguyen, 17 Feb 2017 | Read review
“Really feel that all rooms will be fine.”
 of 5 bubbles LAXLimey, 14 Feb 2017 | Read review
“Get the fireplace room overlooking the Pacific. Not cheap but worth it.”
 of 5 bubbles dpearce6, 5 Feb 2017 | Read review
5 of 5