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Sheraton Carlsbad Resort and Spa

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#18 of 36 Hotels in Carlsbad
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Sheraton Carlsbad Resort and Spa
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1,214 Reviews from our TripAdvisor Community

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Showing 1,184: English reviews
Singapore
Reviewed 26 May 2013

This is a very nice hotel - well maintained, clean and comfortable. The one thing that truly stood out were the staff of the hotel. From the front desk staff to the bell hops to the housekeeping staff. Everyone was very friendly and willing to help. Of special mention is Shelli, who made us feel right at home when we...

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Thank SW_Singapore
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for the 5 STAR REVIEW and recognizing the staff. We have a wall that we share all of our reviews on. A special shout out to Shelli and Natasha, both ladies are amazing and we are glad they are on the Sheraton team. We look forward to your next visit. Warm Regards, Megan Conner Hotel Manager

Costa Mesa, California, United States
Reviewed 25 May 2013

Resort is very nice. Check in was very nice. They recognized that I was a Starwood member. Staff was very helpful. The pool area was beautiful, nicely heated, very clean and stocked with lots of towels for nice swim. The rooms were very nice. Luxury linens and very comfortable. Hotel is close to Legoland. We had a private entrance to...

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Thank Amanda D
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for taking the time to share your experience and thank you for being a loyal Starwood member. We hope that your travels will bring you back soon. Have a great summer! All the Best Megan Conner Hotel Manager

Singapore, Singapore
Reviewed 24 May 2013

The hotel is beautiful and the bedsheets were soft and luxurious. Everything is very professional and well maintained. However I do feel that the reception needs to be a little more friendly. The were kind and all,but somehow lacked the warmth and passion. However the bellhop were friendly and helpful. They tried to assist us in any possible ways. All...

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Thank Smurf077
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for taking the time to review the Sheraton Carlsbad. We are please to here that you had a great stay and enjoyed all the amenities. I have shared your comments with our team and we will continue to strive to be the best. Thank you again for you feedback. Warm Regards, Megan Conner Hotel Manager

Huntington Beach, California
Reviewed 23 May 2013

The hotel is within walking distance to LEGOLAND (discount tickets available at the concierge) and has a private entrance into the park. Guest self-parking is free. Complimentary shuttle within 5 mile radius. Free fitness center. Room was large and there was no perfume or cleaning odors. Very small balcony. Basic amenities, complimentary shampoo, conditioner, and lotion. No makeup mirror. No...

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Thank Amanda V
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for talking the time to share your experience with our followers. I am please to here that you and the family found the hotel comfortable. As we kick off the summer don’t forget we begin our Dive in Movies at the Pool Memorial weekend. We hope to have you and the family back for a week. Sincerely, Megan...

McDonough, Georgia
Reviewed 21 May 2013

We just returned from a 5-night stay here, where we had a wonderful experience. The staff were friendly, attentive, knowledgeable about the area, helpful, and polite. The rooms were clean and well-appointed. The pool area is beautiful, with a nice amount of seating, ample towels, and a Jacuzzi. There are also other things to do at the pool, such as...

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Thank Susan D
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for the 5 STAR review! It looks like you and the family had a wonderful vacation. Thank you for choosing us and taking the time to share with us. I am delighted to hear that our staff took great care of you. We look forward to the next visit. Cheer, Megan Conner Hotel Manager

Glasgow, United Kingdom
Reviewed 20 May 2013

I love this hotel. Its big though! The staff are friendly, always smiling and happy to help. Check In is easy, Checkout is automatic with a copy of your bill emailed to you - a quick check and you just drive away leaving your key in your room! Rooms are large, airy, have good facilities. Bathroom the same - and...

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1Thank Steadmang
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for the 5 STAR REVIEW and for taking the time to point our friendly staff. These reviews mean all to our team. We strive to be the best and will continue to be a leader in the industry. We are pleased that you continue to choose the Sheraton Carlsbad as your place to stay while in Carlsbad. We...

Buffalo, NY
Reviewed 18 May 2013

I stayed from May 5-10th at the resort. Was in town for work at our HQ in Carlsbad and had a great stay. The property is beautiful, spread out, clean, staff is very courteous and helpful. Rooms were spacious, very clean, plenty of towels, Starbucks coffee available in the room and a nice garden view. The hotel is located right...

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Thank Pastridge
Athens, Greece
Reviewed 16 May 2013

This was the 4th time I stayed at this resort, all 4 times for work events that last 7-10 days each. Every thing is great: staff, rooms, convention rooms, food, pool, hot tub. The twenty/20 restaurant was excellent, too. Not so good? Only one robe in the double room (why?), the fact that they were cutting the grass outside my...

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Thank KellyMLnt
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Whoo Hoo let’s make it 5! We are glad to hear that you enjoyed the resort each time you stayed at the Sheraton Carlsbad. Thank you for the feedback, I have shared your “not so good” with our leadership team and we will look at how we can improve! We promise to hold your stop at the pool:) See you...

Castaic, CA
Reviewed 8 May 2013

My daughter and I had a mother / daughter weekend. We checked into the hotel April 26th and checked out April 28th. This is the 1st time at this hotel. We had a great time. The hotel and property was beautiful. Great location! The room was big and very well decorated. We plan on going back for a family vacation...

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2Thank dfamily4Castaic_CA
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for the FIVE STAR REVIEW!!! Mother daughter weekends are so important. Thank you for choosing the Sheraton Carlsbad as the place to create your memories. We look forward to having the whole family back. Cheers, Megan Conner Hotel Manager

pasadena, ca
Reviewed 7 May 2013

Our family came to the Sheraton Carlsbad to attend our son's wedding. The resort was pristine and the staff welcoming. Our room was a nice size and the bed was very comfortable. They provide free bottled water and Starbucks coffee in the rooms which was a nice surprise. The restaurant twenty/20 was excellent, both the staff and food. The wedding...

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Thank gynger73
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Congratulations! Thank you for choosing the Sheraton Carlsbad for one of the most important days in our family’s life. We are honored to be a part of your history and we hope that we can continue to make wonderful memories with your families for years to come. Warm Regards, Megan Conner Hotel Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated between Los Angeles and San Diego, we're adjacent to Legoland CA and provide a refreshing retreat in a charming coastal community. Onsite we have over 30,000 sq ft of event space. ... more   less 

Additional Information about Sheraton Carlsbad Resort and Spa

Address: 5480 Grand Pacific Drive, Carlsbad, CA 92008
Region: United States > California > Carlsbad
Price Range: €191 - €318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Carlsbad Resort and Spa 4*
Number of rooms: 250
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Also Known As:
Sheraton Carlsbad Hotel Carlsbad
Carlsbad Sheraton
Hotel Style:
#5 Business Hotel in Carlsbad
#5 Spa Hotel in Carlsbad
#10 Romantic Hotel in Carlsbad
#13 Family Hotel in Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Carlsbad Resort and Spa staff and other travellers.
16 questions
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Portland, Oregon
over a year ago
San Rafael, California
over a year ago
USA

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Questions? Get answers from Sheraton Carlsbad Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Coastal View Rooms (bldg nearest lobby) have best view of 4th of July fireworks and hotel grounds.”
iryns2015, 22 Apr 2017 | Read review
“ask for ocean view”
  • patio off the 1st floor
Kelsdog, 19 Apr 2017 | Read review
“Oceanside, may be just a glance at the ocean not a full view. Back side is Valley view”
GreshamJim, 12 Mar 2017 | Read review
“Facing pool”
ted40, 29 Nov 2016 | Read review
“Garden side (east facing) would be quietest. West facing might have ocean views but it is also the vast open carparking area.”
alano76, 9 Nov 2016 | Read review
5 of 5