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All reviewsbasketball courtfront deskbedroom suitebusiness parksocial hourfull kitchenfree breakfastpull out sofafresh fruitquiet areahot tubvisiting legolandmake your own wafflesgreat family hotelnice place to stayflat screenexercise room
Nice, comfortable rooms made a five day visit enjoyable,
'The staff was great and the service excellent. This hotel is about 30 minutes from San Diego and 15 minutes to Del Mar. Easy drives. A visit to Carlsbad and LEGOLAND is so easy from this...More
Thank Neil A
Response from Duncan M, Manager at Residence Inn San Diego CarlsbadResponded 7 December 2016
Thank you so much for taking the time out of your day to post this wonderful review about the Residence Inn!
We are thrilled to hear that you loved our location and service. Our staff work hard very day to ensure each guest as a...More
This is our second review of this hotel. We had another 7 day stay at the hotel, and while there are good things to say about this hotel, the same concerns we had about the lack of attention to detail still exist, along with finding...More
1 Thank blkjck5697
Response from Duncan M, Manager at Residence Inn San Diego CarlsbadResponded 7 November 2016
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced in the room.
I thank you for taking...More
Wow! This place made for such an amazing stay. Close enough to everything but far enough to get away! Our room was lovely and had all the accommodations for a great stay! Full furnished kitchen with a full size fridge, desk space to do work...More
1 Thank ainouye11
Response from Duncan M, Manager at Residence Inn San Diego CarlsbadResponded 25 October 2016
Thank you so much for the glowing review. Our staff work hard to ensure every guest has a memorable experience; they will be so happy to read your comments.
Glad you enjoyed our amenities and had the chance to join us for our RI Mix....More
Only cons were the trash under the couch areas and the thin used mattress on pull out bed. It felt like i was sleeping on straight springs .. i woke up with back ache. I called the front office they couldnt replace the mattress instead...More
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Response from Duncan M, Manager at Residence Inn San Diego CarlsbadResponded 19 October 2016
Our staff work hard to ensure each guest has a great experience, I apologize that we were unable to do so in your case. I’ll speak with the housekeepers concerning the couch area.
Unfortunately we didn’t have any “new” mattresses. I hoped that by providing...More
This hotel is in a business park located within about 5-10 min from Legoland, however they do not offer a free shuttle to the park. Rooms were as expected and fine for the short time we spent there each day. We had a one bedroom...More
Thank J S
Response from Duncan M, Manager at Residence Inn San Diego CarlsbadResponded 18 October 2016
I appreciate you taking the time to post a review. Allow me to apologize for the pool experience. I’ll have my maintenance department look at the settings to ensure they are working correctly.
Like you mentioned we do have some great food locations across the...More