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Grand Pacific Palisades Resort and Hotel

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#10 of 36 Hotels in Carlsbad
Certificate of Excellence
GreenLeadersSilver level
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Grand Pacific Palisades Resort and Hotel
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1,595 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Pacific Palisades Resort and Hotel
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Showing 1,567: English reviews
Valley Center, California
Reviewed 4 weeks ago

The Lady and I decided to get a room here for our anniversary so we didn't have to drive after dinner and drinks. In the elevator on the way up to my room after I just checked in I start talking with a gentleman Brian who works at the resort in engineering. He asks if I have anything fun planned?...

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Helpful?
Thank DillonCobe
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Thank you, Dilloncobe, for reaching out to us. Your opinion plays an integral part in our customer service. We have taken the liberty of sharing your kind appreciation with the team, as it is feedback such as yours that motivates us to achieve higher levels of services and standards. We truly hope to see you again soon! Happy anniversary to...

New Holstein, Wisconsin
Reviewed 4 weeks ago

The beauty and cleanliness of this resort were a definite plus. The staff was respectful and efficient. The charm of Carlsbad offers a mix of quiet beauty with great shopping and services. Ideal distance from Los Angeles and San Diego.

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Helpful?
Thank grannianni2107
GPR S, Guest Relations Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Thanks for the feedback, Grannianni2107. We strive to provide excellent service to our guests. We hope you will allow us the pleasure of your company again whenever you’re in Carlsbad.

New York City, New York
Reviewed 4 weeks ago

This resort was fantastic. The room was great, it was surrounded by palm trees, so it didn't even feel like you were in a city. It was right near some absolutely fantastic outlet shopping as well. They have a shuttle that will take you anywhere within a 5 mile radius, and that's a truly stellar feature, especially if you don't...

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Helpful?
Thank joewelkie
GPR S, Guest Relations Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Joewelkie, thank you for taking the time to leave us feedback. We’re especially grateful for your kind comments about our hardworking team. We pride ourselves on seamlessly delivering exceptional service, and it is refreshing to see you took notice of that during your visit. We value you as a guest and would like to provide another opportunity to be of...

Texas
Reviewed 4 weeks ago via mobile

Thanks to Gene the maintenance tech for setting our thermostat to the perfect temperature and showing us how to work it! He was very friendly and efficient. The resort is very nice. Good third floor view of ocean, fitness facilities, nicely appointed rooms.

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Helpful?
Thank Glenda O
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Hi Glenda. Providing quality service paired with a quality experience is our ultimate goal. We hope to have you back again with us soon!

Phoenix, Arizona, United States
Reviewed 4 weeks ago

This hotel did not live up to the ratings that it has on TA. On the positive side the rooms are large and kept clean. However, the construction and maintence are lacking in a big way. We were in room 399. One of the bathroom doors latch plate had been previously dislodged and very poorly repaired. Nearly every door in...

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Helpful?
Thank John B
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Hello John. Our TripAdvisor reviews are authentic, so we're disappointed that you're disappointed in your stay. We appreciate you taking the time to share constructive feedback. We hope to see you again in the future as we continue enhancing our experiences.

rohnert park, United States
Reviewed 5 weeks ago

the Palisades Resort is a great place to stay my husband and I stay there with her grandkids daughter and son-in-law great swimming pool for kids great adults pool all around very nice family place to stay across the street from legoland. An all around great place to stay for family or couples. Very accommodating 1 bedroom suite is a...

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Helpful?
Thank Connie M
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Hello Connie! Thank you for taking the time to write about your visit. We’re glad you had a wonderful stay here at Grand Pacific Palisades Resort, along with our convenient location and close proximity to many of Carlsbad's popular tourist sites and attractions. We do hope that you will indeed return soon.

Turlock
Reviewed 15 January 2017

Great hotel for a meeting. Comfortable rooms, lovely conference room and wonderful food. It is Across the street from d and about a mile from the beach although you can see it from the hotel. Pool looked nice and lots of activities.

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Helpful?
Thank Brandi L
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Brandi, thank you for leaving this detailed feedback about your experience with Grand Pacific Palisades Resort. We hope you can indeed visit us once again!

Los Angeles, California
Reviewed 12 January 2017

Not sure how or why this property is rated so high on TA... I was pretty disappointed with our choice. The only reason to stay here is if you are planning to go to Legoland. It is about a 5-7 minute walk. Otherwise, while you can see the ocean from the pool area, it's pretty far from the ocean and...

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Helpful?
Thank Olga_trvlrfrmla
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Hi Olga. Thank you for providing feedback that will ultimately help improve our procedures and effectiveness. We're very disappointed to hear about your experience with us. We appreciate the feedback and this will be addressed with the team. Please send your contact information to hansely@gpresorts.com. We'd love to hear more about your stay.

Reviewed 5 January 2017 via mobile

We stayed here with our 3 young children in November 2016 and it was absolutely perfect! It was a nice, quiet setting to return to after our busy theme park days. It is right across the street from Legoland which was awesome. We recommend buying Legoland annual passes from Costco (which is also right across the street) for the same...

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Helpful?
Thank Chelsie B
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Hi Chelsie. Providing quality service paired with a quality experience is our ultimate goal. We appreciate your feedback, and we're glad that you had an absolutely perfect family vacation with us. We look forward to seeing you and your family soon.

Reviewed 4 January 2017

I've stayed here a couple of times now and I just love it. I had to wait awhile to check in each time, but after that, it was smooth sailing the WHOLE time. I love that they have a separate pool area for adults (very pretty, too). And if I had kids, I would love the kids pool area, it's...

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Helpful?
Thank Burbankette
GPR S, Manager at Grand Pacific Palisades Resort and Hotel, responded to this review

Thanks for the feedback Your review was a joy to read. We look forward to welcoming you back with your family next time.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available

Additional Information about Grand Pacific Palisades Resort and Hotel

Address: 5805 Armada Drive, Carlsbad, CA 92008-4609
Region: United States > California > Carlsbad
Price Range: €148 - €242 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Pacific Palisades Resort and Hotel 3.5*
Number of rooms: 210
Reservation Options:
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Also Known As:
Grand Pacific Palisades Hotel Carlsbad
Grand Pacific Palisades Resort
Hotel Style:
#3 Top resorts Hotel in Carlsbad
#4 Green Hotel in Carlsbad
#12 Romantic Hotel in Carlsbad
#15 Family Hotel in Carlsbad
#20 Business Hotel in Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from Grand Pacific Palisades Resort and Hotel staff and other travellers.
38 questions
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Questions? Get answers from Grand Pacific Palisades Resort and Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a beach view and ask for 3rd floor so you dont have anyone above you”
 of 5 bubbles cd5657, 19 Feb 2017 | Read review
“If you are a light sleeper, get a room on the highest floor. The walls and floors are really thin.”
  • master bath
  • dining area and kitchen
  • bedroom with one queen and one twin
  • living room
 of 5 bubbles eastcoastbb, 16 Feb 2017 | Read review
“Rooms at the back (west side) face the ocean”
 of 5 bubbles paulhK5804ZP, 11 Feb 2017 | Read review
“Top Floor West Facing with Ocean View”
 of 5 bubbles thelessers, 9 Feb 2017 | Read review
“Rooms away from pools and basketball courts are quieter.”
 of 5 bubbles 52monaco2017, 6 Feb 2017 | Read review
5 of 5