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Extended Stay America - San Diego - Carlsbad Village by the Sea

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Extended Stay America - San Diego - Carlsbad Village by the Sea
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132 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - San Diego - Carlsbad Village by the Sea
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Showing 126: English reviews
Fiddletown, California
Reviewed 9 June 2014

The hotel butts right up against the Interstate 5, the room was very noisy due to the freeway. The bed, for being a hotel that one would spend longer periods of time in, was not at all comfortable. When I checked in there was not one person in the lobby or at the front desk. At another time I needed...

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1Thank BrownsEnglishToffee
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

Thank you for your recent review of your stay. I am sorry that you were disturbed by noise from the freeway and that our staff was unavailable to attend to your needs. As this hotel's manager, I can assure you that I am addressing these issues with the entire team and will be working to ensure that we enhance our...

Atlanta, Georgia
Reviewed 8 June 2014

We spent a week at this hotel while we were looking for a home. The staff was friendly and very accommodating. The room was fine, the bed was comfortable and the cooking amenities were ample. If we had any needs, they were quickly met by the staff. The early morning coffee and snack items were fine. The hotel is located...

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Helpful?
Thank jfoxca
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

Thank you for your great review of our property. I am glad that you liked our grab-and-go breakfast and the service our staff provided. As well, it is great to read that our hotel's location was convenient for your needs, close to shopping and restaurants nearby. Thank you again for your review. We look forward to seeing you again, should...

Tempe, Arizona, United States
Reviewed 1 June 2014

Sorry, but part of the value is grab and go breakfast. If you say you're open until 9:30am, I better find everything ready to go AT 9:29, 9:27, 9:26, etc. Don't get lazy and tear down at 09:25. That's at least $10 of lost value. And this is systemic. This happened in Phoenix a few times over a 2 month...

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Helpful?
Thank Michael A
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

Michael - Thank you for taking the time to write a review of your stay. I sincerely apologize that our grab-and-go breakfast was put away early throughout your stay. In response, I will be training the staff on how to manage their morning schedule better so that this is not an issue moving forward. We would love to have another...

Reviewed 31 May 2014

Currently laying in bed wide awake... can never sleep in dirty hotel rooms. At first glance the room seemed nice enough... then I went into the restroom and found black hair on the counter. I got over that and put the foot towel down and found another long black hair. I was officially grossed out. Then as we went to...

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1Thank MrsJessicaL
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

Thank you for taking the time to provide feedback about your experience. I apologize that our housekeeping services did not meet your expectations. Our goal is to ensure you are provided with a clean, comfortable room while you are our guest. Please be assured that cleanliness is of the utmost concern to us and feedback such as yours is taken...

MA
Reviewed 28 May 2014

We stayed there for one night to visit Legoland next day. Hotel was looking like recently renovated. Very neat and clean. Location was also very wondefful, dennys was just outside the door and lot of grocery stores near by. Not too far from Legoland also. Staff was very nice, she was very helpful with any demands like extra blankets/pillows. Room...

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Thank ips28
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found your suite to be clean and comfortable. As well, it is great to read that our staff provided you with such great service and that you liked our hotel's location. Thank you again for sharing your experience with us....

San Diego, California
Reviewed 28 May 2014

I booked the queen bed studio for 3 nights. The property was located off I-5, close to a grocery store, Carlsbad Village,and blocks from the ocean. At check in, front desk clerk, Sarah was very pleasant, friendly and welcoming. Studio had a comfortable queen bed, a desk and a table, two office chairs, pub chair, flat screen TV, spacious closet,...

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Thank ski_supgirl
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you liked the location of our hotel, and the service our staff provided. I'm glad that you found Sarah, especially, to be pleasant, friendly and welcoming. Thank you again for sharing your experience with us. We look forward to welcoming you...

Ellicott City
Reviewed 9 May 2014

We had such a lovely 'Extended Stay.' It began with a warm greeting by the manager and new employee who ensured we were in the appropriate room for our needs. It continued when we went to our first class room with new, comfortable bedding. The location was perfect -- convenient to the beach, restaurants and shopping. The room was quiet...

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1Thank Kim M
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

Kim - I appreciate you taking the time to write a review of our hotel. I'm glad that you found your room to be clean, quiet and comfortable during your stay with us. As well, it's great to hear that you enjoyed our location and our grab-and-go breakfast. Thank you again for your feedback. We hope that you will stay...

San Jose, California
Reviewed 2 May 2014

We have stayed at this property a number of times over the years and observed on our recent visit a definite decline in the condition of the rooms, bedding, cleanliness and front desk attentiveness. Our room was well used and needs refurbishment. Our microwave was basically inoperable, the 'kitchen' sink drained slowly, the counter was nicked in a couple of...

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Helpful?
Thank HikingLee
Manager_11525, Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our sincerest apologies for the maintenance issues and the level of cleanliness in your room. In response to your feedback, I will meet with the staff to review our maintenance policies and cleaning procedures to ensure your experience is not repeated. Your feedback is very...

Reviewed 26 April 2014

I had family in town so I gave up my room for their stay...I wanted a home feeling and got everything I wanted...working nights and sleeping days my room assignment was perfect... great sleep on a great bed....to the entire staff especially Elaine ..kudos!!!!!..not a matter of if i'll be back...only when!!!!!

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Thank makattack5
Manager_11525, Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to providing you with another comfortable stay in the future!

Glendale, California
Reviewed 22 April 2014

We booked into a great room, only to be awakened the next morning at 8AM for a mattress change out. Nicole said we do this every 10 yrs.- lucky us!! The letter that was posted said this would take place as the rooms were vacated, but that did not happen. We were promised a late check out and Jennifer did...

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1Thank Sharon T
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review

Sharon - Thank you for taking the time to write a review of your stay. I apologize for the inconvenience that was caused when we changed the mattresses at our hotel. Your comments will be very helpful as we continue to improve our hotel and our guest experience. If you have any additional feedback, please reach out to me at...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - San Diego - Carlsbad Village by the Sea

Address: 1050 Grand Ave, Carlsbad, CA 92008-1813
Region: United States > California > Carlsbad
Price Range: €84 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Diego - Carlsbad Village by the Sea 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Extended Stayamerica San Diego-Carlsbad Hotel Carlsbad
Extended Stay America Carlsbad
Extended Stay Carlsbad
Carlsbad Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - San Diego - Carlsbad Village by the Sea staff and other travellers.
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Questions? Get answers from Extended Stay America - San Diego - Carlsbad Village by the Sea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the pool”
 of 5 bubbles Philipwhitehead, 10 Feb 2017 | Read review
“My first night was in a room next to a large freeway. I asked to me moved. The next room was very quiet.”
 of 5 bubbles luannitalia, 2 Oct 2016 | Read review
“For those travelling with small children, maybe request the bottom floor out of consideration for the below guest. We will next time.”
 of 5 bubbles justapout, 6 Sep 2016 | Read review
“Our room faced the freeway which didn't bother any of us...”
 of 5 bubbles chrissym123, 29 Jun 2016 | Read review
“Request an odd numbered room away from the Interstate highway that is very noisy.”
 of 5 bubbles PioneerValleyRT, 1 May 2016 | Read review
5 of 5