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Fairfield Inn & Suites Santa Cruz - Capitola

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Fairfield Inn & Suites Santa Cruz - Capitola
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347 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Sacramento, California
Level Contributor
99 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 week ago via mobile

It's always hard to find a hotel that works for a family of 5. This one worked out well. However, the place is a bit noisy with all the families. I expect that at hotels such as this. The breakfast is good. The gym and pool are more than adequate. The staff is friendly. My only complaint is the mattress... More 

Helpful?
Thank whatupdude
Derek G, General Manager at Fairfield Inn & Suites Santa Cruz - Capitola, responded to this review

Dear whatupdude, I am very happy to hear that you and your family had a great stay with us. As this hotel is an all suite property, each of our guest rooms has a sofa that can be converted into a bed which simply takes the place of a traditional roll away bed. Due to the folding nature of the... More 

Wisconsin Dells, Wisconsin
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

We had sold our house and had moved everything out earlier than expected. We decide decided to go to the coast for a few days and as a frequent flyer found this hotel. Brita got is in and even found us an awesome restaurant! We'd recommend this hotel Amdahl especially talk to Brita!

Helpful?
Thank BStrand2013
Derek G, General Manager at Fairfield Inn & Suites Santa Cruz - Capitola, responded to this review

Dear BStrand2013 Thank you so much for choosing to stay with us in the Fairfield Inn and Suites Santa Cruz - Capitola as we know everyone has many lodging options in our area. My staff and I are very happy to hear that we lived up to your expectations of us and Brita will always make sure that whoever she... More 

Troy, Michigan
Level Contributor
237 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 4 weeks ago

I was in town for a day on business. I wanted to be close to work and asked around....heard this or driving much further and staying in Monterrey. Since it was just for a day, opted for staying here and was glad I did. The room was very nice. They upgraded me to a small suite with a living room... More 

Helpful?
Thank Scott G
Michael B, Manager at Fairfield Inn & Suites Santa Cruz - Capitola, responded to this review

Scott G, Thank you for staying with us at our beautiful hotel. Our goal is to have every guest that stays with us feel like they are family and not just another guest and I am so glad we achieved this goal with your past stay. We hope to see you again in the near future. Thank you, Michael N.... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I likes the staff here and the art was interesting. it was private and a safe place. free internet (koist) and coffe. there is a fireplace too- the pool and hot tub are exellant and the workout room is adiquet <sp> I like that they had a disabled room and the laundry room was very clean and well lit .... More 

Helpful?
1 Thank Will S
Michael B, Manager at Fairfield Inn & Suites Santa Cruz - Capitola, responded to this review

Will S, I would like to thank you for staying with us and for writing us such a kind review. We strive to have all of our guest leave here waiting to come back and I see we have kept with our goal for your past stay. We look forward to seeing you again this month. Thank you, Michael N.... More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

First let me say Melisa at the desk was wonderful ! The rooms were great . but what impressed me the most was the cleanliness. Almost every place I have stayed there have been at least a few water spots either on the sink faucet or in the shower/bath. There were NONE this place looked like it was cleaned by... More 

Helpful?
Thank Dougandpam2
Derek G, General Manager at Fairfield Inn & Suites Santa Cruz - Capitola, responded to this review

Dear Dougandpam2, We thank you for your appreciation of Melissa who is a fantastic member of our team as well as your valued praise of our outstanding housekeepers who have tremendous pride in their work and their clean hotel. It is our sincere hope that we may be at your service for future trips to our area. Sincerely yours Derek... More 

Eagle, Idaho
Level Contributor
65 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 5 weeks ago via mobile

Our king suite was bright and cheerful. Room was clean and well appointed. Bed was comfortable. Bathroom was spacious. Parking was underground so need to take elevator to lobby. Breakfast room is located on the second floor and, it too, is bright and cheery with lots of seating. Breakfast was a normal complimentary breakfast. Front desk staff were friendly and... More 

Helpful?
Thank sandgravity
Michael B, Manager at Fairfield Inn & Suites Santa Cruz - Capitola, responded to this review

Sandgravity, Thank you for staying with us and for taking time to write us a review. I am glad to hear for the most part your stay was good, but for the thermostat. This is something we are working on so that our guests are not inconvenienced as you were. These thermostats are energy efficient and they are sometimes difficult... More 

Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 October 2016 via mobile

I have stayed in many Fairfield Inn hotels over the last couple of years. This one is definitely a very nice one. Sounds odd, bit this was the first one when I did not have to wear my Havaianas for a shower. As the bath tub was exceptionally clean. I am very pleased with my stay. The only downside was... More 

Helpful?
Thank Makkmartono
Derek G, General Manager at Fairfield Inn & Suites Santa Cruz - Capitola, responded to this review

Dear Makkmartono, Thank you for making such nice review of how clean we keep our hotel. One should always feel safe that everything they touch is clean. We apologize for that early hour plumbing emergency in our laundry as outside contractors don't always understand our quiet hours policy when they repair a drain. This was regretfully an unavoidable repair. Sincerely... More 

Indianapolis, Indiana
Level Contributor
111 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 25 October 2016

I didn't even get to stay here! I'm platinum premier and had to change plans at the last minute due to unforseen travel issues. I called the hotel to cancel and the woman I spoke with was really nice and told me I wouldn't be charged. When reviewing my credit card bill I noticed that they charged me anyway.I called... More 

Helpful?
Thank maxxiep
Manchester
2 reviews
Reviewed 18 October 2016 via mobile

Stayed here once, and will definitely stay again. Loved it! Good parking underground, terrific staff. Decent breakfast. Liked the brewpub that was nearby. Room was super nice...didn't want to leave. Lots to do in the area.

Helpful?
Thank 7MarcoPolo77
Derek G, General Manager at Fairfield Inn & Suites Santa Cruz - Capitola, responded to this review

Dear 7MarcoPolo77, Thank you for the glowing review of our location our beautiful hotel and the fantastic neighborhood. We will keep everything clean and ready for your next visit with us and for all of those who visit us because of your very appreciated review. With hospitality Derek Grell General Manager More 

Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016 via mobile

I booked this hotel to stay at for a family wedding nearby. We thoroughly enjoyed the hotel! The cleanliness of the hotel and the staff were excellent! Unfortunately it did rain the entire time we were there so we were not able to explore the property. We had an excellent stay and would highly recommend the Fairfield Inn in Capitola... More 

Helpful?
Thank 052877diane
Derek G, General Manager at Fairfield Inn & Suites Santa Cruz - Capitola, responded to this review

Dear 052877diane, Thank you for joining you family to celebrate a wedding in Capitola. Hopefully the rain showers brought special blessings and did not trouble the ceremonies. Thank you for choosing to stay with us. Sincerely Derek Grell General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Fairfield Inn & Suites Santa Cruz - Capitola

Address: 1255 41st Ave, Capitola, CA 95010-3911
Region: United States > California > Capitola
Price Range: €139 - €261 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Santa Cruz - Capitola 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Santa Cruz-Capitola Hotel Capitola
Fairfield Inn And Suites Santa Cruz-Capitola
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Santa Cruz - Capitola staff and other travellers.
2 questions
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Oakley, California
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Santa Cruz - Capitola staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inquire about location of riom”
 of 5 bubbles BStrand2013, 12 Nov 2016 | Read review
“just ask the desk guy ok? he is very good at explaining everything. lower corner suites I prefer the best and are very spacious”
 of 5 bubbles , 1 Nov 2016 | Read review
“We requested a suite with a balcony.”
 of 5 bubbles csmac531, 27 Sep 2016 | Read review
“I'd bet there isn't a bad room here. Our room was great and from the floor plans, it appears they only get better than ours!”
 of 5 bubbles FairfieldSpikesFam, 14 Jul 2016 | Read review
“If you upgrade to the room with a fireplace and spa bathtub you get a nice large sized deck with chairs to sit on.”
 of 5 bubbles 700audreyp, 6 May 2016 | Read review
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