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Comfort Inn Calistoga, Hot Springs of the West

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Comfort Inn Calistoga, Hot Springs of the West
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431 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

We were heading to Napa when we came across this charming little town called Calistoga. Fortunately, they had a room for us as it was Crush Week and all the hotels were fully booked. The room was clean, modern and nicely appointed. The staff is very friendly and helpful. This town is situated right in the middle of all the... More 

Helpful?
Thank Linda M
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 October 2016

I had booked a room in this hotel for my niece. We were staying at the Mount View but my niece was in need of a less expensive alternative. I called the hotel at about 8:30 P.M. to confirm her late arrival and was told the front desk would be open until 11:00P.M. My niece arrived at 10:15 and the... More 

Helpful?
1 Thank Chris K
Ottawa, Canada
Level Contributor
178 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 16 September 2016 via mobile

The ground is nice, the access easy, close to downtown Calistoga, route 29 and the Silverado trail. The room are generally clean but somewhat dated. The real problem is the poor quality of the breakfast. The choices are limited to the bare minimum and they run out of basic necessities like sliced bread!!!!!

Helpful?
1 Thank Jean R
Secunderabad, India
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 September 2016

We chose this place as it was reasonably priced and close to good wineries and boy did we do the right thing! The rooms were spacious and well appointed. The breakfast was decent. Great value for money!

Helpful?
Thank Sraj52
Chesterfield, Michigan
Level Contributor
13 reviews
Reviewed 13 September 2016

They are in process of renovations, but overall not impressive, Large air gaps under the entry door, to the outside. The luggage cart had 2 broken wheels. Stairs only for 2nd floor - I like exercise, but we had luggage for 12 days with us. Beds were uncomfortable. The staff though, was very friendly, and it was the least expensive... More 

Helpful?
Thank Randy C
Castletown, United Kingdom
Level Contributor
4 reviews
Reviewed 18 August 2016 via mobile

We visited to have access to Napa Valley with our daughters family (including 3 young grandchildren ).The hotel gave us adjacent ground level rooms so that the grand children could conveniently share with adults. The rooms had AC but this was in the wall low down next to one of the beds.This meant that those in that bed had a... More 

Helpful?
Thank Howard S
Chicago, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 August 2016

My friend and I stayed here in March of 2016 because we both ran the Napa Valley Marathon and wanted to be walking distance to the start. We are both budget-minded travelers (early and mid-30's) and wanted to spend more money on wine and tastings and later on in San Francisco so all we wanted was a clean and quiet... More 

Helpful?
Thank Sonya S
2 reviews
Reviewed 7 August 2016 via mobile

This hotel is in need of many upgrades. My room 229 did not have any trim around the door and a big gaping opening at the bottom which allowed for heat and insect entry. The bathroom furnishings are worn and dated. The pool was small but nice and there was a complimentary breakfast. Corporate needs to invest in upgrades for... More 

Helpful?
Thank Springhavenwoods
ComfortInnCalistoga, General Manager at Comfort Inn Calistoga, Hot Springs of the West, responded to this review

Hello Springhavenwood, Thank you for your review. I apologize that your stay was marred by the issues you experienced. As you noticed, we are in the midst of the very upgrades you mentioned, including replacing all of our old entrance doors with new doors and new RFID locks. This is just the beginning of what will take place in the... More 

San Francisco, California
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 August 2016

We booked the Comfort Inn for two nights (over a weekend) as a last resort on a quick trip to Calistoga to visit our kids staying at a nearby camp. The staff was very nice and helpful. The grounds were nice too. The pool area is small, with very little shade and not a place you would want to relax... More 

Helpful?
Thank carol H
ComfortInnCalistoga, General Manager at Comfort Inn Calistoga, Hot Springs of the West, responded to this review

Dear Carol, Thank you for your review. I am glad to hear that our staff took care of you during your stay. They very much take pride in their customer service and I'm glad it shows. As for the pool area, I'm sorry that it did not live up to your expectations. We will look into adding some additional umbrellas... More 

Sunny Northern CA
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 July 2016

We had an end room, facing the back parking lot, with a small balcony on the first floor and felt it was safe for the two gals staying there. The two queen beds both had spots on the comforter and pillows :( We felt the room was otherwise clean. The staff was friendly and the breakfast fair with coffee, tea,... More 

Helpful?
Thank Kim_F_CA
ComfortInnCalistoga, General Manager at Comfort Inn Calistoga, Hot Springs of the West, responded to this review

Hello Kim, Thank you for your review. I'm glad that you were able to enjoy one of the new first floor patios installed recently. I truly apologize that there were issues with the bedding and I hope you contacted the front desk staff immediately to rectify the problem. Nevertheless there is no excuse for this and I will be speaking... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
Official Description (provided by the hotel)
Experience the legendary healing of Calistoga's geothermal mineral hot springs as you soak in our outdoor swimming pool and hot tub, followed by a relaxing turn in our steam room and dry sauna. Get your mornings started right with our fitness room and follow up your workout with our complimentary hot breakfast with eggs, sausage and biscuits. We also offer offsite spa services and packages at a renowned Calistoga day spa, as well as meeting and events space for groups and businesses. ... more   less 

Additional Information about Comfort Inn Calistoga, Hot Springs of the West

Address: 1865 Lincoln Ave, Calistoga, CA 94515-1114
Region: United States > California > Napa Valley > Calistoga
Price Range: €105 - €263 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Calistoga, Hot Springs of the West 2.5*
Number of rooms: 55
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Also Known As:
Comfort Inn Calistoga, Hot Springs Of The West Hotel Calistoga
Clarion Collection Calistoga
Clarion Collection Hotel Calistoga
Hotel Style:
#15 Romantic Hotel in Calistoga
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Calistoga, Hot Springs of the West staff and other travellers.
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Questions? Get answers from Comfort Inn Calistoga, Hot Springs of the West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
 of 5 bubbles L8786CKchrisk, 26 Oct 2016 | Read review
“Good for runners of the Napa Marathon who want to be near the start line!”
 of 5 bubbles sonyas97, 16 Aug 2016 | Read review
“The A/C unit blasts out cold air next to the bed”
 of 5 bubbles K551UGcarolh, 5 Aug 2016 | Read review
“A room away from the main highway would be quieter.”
 of 5 bubbles jbateni, 12 May 2016 | Read review
“Possibly not close to the road, second floor for balconies”
 of 5 bubbles BarbaraofNantucket, 20 Apr 2016 | Read review
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