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Hyatt Regency San Francisco Airport - Burlingame

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Hyatt Regency San Francisco Airport - Burlingame
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265 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency San Francisco Airport - Burlingame
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Showing 249: English reviews
Visalia, California
Reviewed 2 weeks ago

Kids play in hall way while guest room door is open. Happened twice 2 different stays. Nothing more to say. Bathroom was dirty both shower and floor. Room service comes in a paper bag with paper food take out.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank deloresb926
HyattSF_Manager, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your review on Tripadvisor and through Hyatt survey. We are sorry for the inconvenience that may have caused. Rest assured, we have addressed your concerns to our housekeeping managers for review. We have recently change our traditional in-room dining to an in-room delivery concept where the food and beverage will be delivered to the room in eco-friendly...

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

Just checked in and the staff members are so rude with no single smile. This made me change my idea about Hyatt Regency. After a long drive, I was expecting at least how was your trip since it was raining all day.

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Thank A TripAdvisor Member
TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your feedback. We are very sorry to hear you did not have a completely enjoyable experience during your time with us. At Hyatt Regency San Francisco Airport, we take pride in providing “Authentic Hospitality” to our guests, and it is regrettable that we did not exceed your expectations. Hearing that our associates did not extend a warm...

Toronto, Canada
Reviewed 2 weeks ago

Amazing staff, great rooms, but he food and bev was not up to par for a brand of this prestige. Also, make sure you get a room close to the elevator- we were in the complete opposite side of elevators and the walk was rather long.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Kevin D
TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your feedback. We appreciate your kind words on the service provided by our associates and glad you enjoyed the newly renovated guestrooms. We will address your concerns in regards to the food and beverage to our Executive Chef for review.

Baja California, Mexico
Reviewed 2 weeks ago

I know everyone wants to stay in the city. We've stayed many times in the city too. My family has been staying at the SF Airport hotel for over 17-years and it's still our favorite place to stay. Rooms are spacious ... Staff is outstanding. It's quiet ... Recently renovated ... Looks absolutely amazing! Rooms were so beautiful & modern...

Review collected in partnership with Hyatt Hotels
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1Thank 97suzanneh
TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Wow! Thank you so much for your kind words and for being such a loyal Hyatt guest! We are thrilled you and your family had a wonderful time with us. The holiday season in San Francisco is truly amazing. Your compliments on our associates are truly appreciated. We can't wait to welcome you and your family back for many more...

Reviewed 2 weeks ago via mobile

Have stayed here a couple times for late arrival/early departures out of SFO. This last time was bad not because of hotel quality, but airport shuttle issues. We waited 40 min. In 35 degree temps for the Hyatt bus from airport to hotel. This was a Tuesday @ 9pm which should've been every 10 min, according to the recorded message...

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Helpful?
Thank WearyAdventurer
TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your feedback and for being our loyal guests. It is disappointed to hear your arrival experience was not up to standard. Marriott and Hyatt share the same airport shuttle company and the route between the two hotels and airport. However, due to the busy holiday season, there might be a few delays on our regular schedules. Please...

Bangalore, Karnataka, India
Reviewed 2 weeks ago

Hyatt Regency located to Sea face and nice view.Very good value for money and nice staff and very good helpers in shifting the our luggage in and out of the Hotel.Free Airport transportation.Its very big hotel and lot of empty space at the centre of the hotel.Very good breakfast.We realy enjoyed our stay at Hyatt.

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Helpful?
Thank Kumar M
TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your comment. It is always great to hear our guests enjoyed their stay with us whether it's for business or pleasure. Your compliment on our associates is truly appreciated. We look forward to welcoming you and your family back soon!

Brisbane, Australia
Reviewed 2 weeks ago via mobile

Comfortable bedding and close to the airport. The staff here are very accommodating and helpful. The rooms were clean and provided plenty of towels. Will defintely come here again. Close the airport with shuttle buses running every half an hour. They have restaurant and heated pool. Good for families.

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Helpful?
Thank Desiree C
TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you so much for your review. We are delighted you enjoyed the convenient location and the comfort of the Grand bed! Please come back and see us again in the future!

Miami, Florida
Reviewed 2 weeks ago

I expected a routine Two beds room with a bath tub on higher quiet floor. In order to meet the need of a tub and quiet room. We ended up on very low floor and one bed after 2 time switching . Of course, no view as I requested. It seems there's revelry limited choice even with platinum membership. I...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank marialF3784IR
HyattSF_Manager, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your review. We do our best to accommodate our guests' requests based on their preference and hotel availability. We are truly sorry for the disappointment that we were unable to accommodate all of your requests. Please contact us directly in advance should your travel brings you back, so that we can personally assist you with your accommodation...

Fort Lee, New Jersey
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank butch14nj
HyattSF_Manager, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Reviewed 3 weeks ago

We were attending a convention and visiting the city for the first time. We got there later than expected. Hotel is very nice, the staff are very friendly and engaged. Even the waiters went the extra mile when something was missing from the menu drinks and dessert were on the house....we tried the Regency Club which paid for itself with...

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Helpful?
Thank sragsd0416
TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your feedback. It is great to hear you had a wonderful time staying with us while attending a convention. We hope you enjoyed your first visit in the city and hope you'll come back and see us again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
3Sixty Bar | Bistro | Market
3Sixty Bar | Bistro | Market
Cuisines: American, Bar, International, Pub, Fusion
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in Burlingame, Hyatt Regency San Francisco Airport is conveniently situated between downtown San Francisco and near Silicon Valley businesses; it is the perfect starting point for exploring the Bay Area. This 9 story hotel features dramatic open atrium, 789 modern design guestrooms with free WiFi, residential style amenities, state-of-the-art meeting facilities, outdoor pool and 24-hour fitness center. Hotel also offers free airport shuttle to SFO airport and free trolley to downtown Burlingame. ... more   less 

Additional Information about Hyatt Regency San Francisco Airport - Burlingame

Address: 1333 Bayshore Highway, Burlingame, CA 94010
Region: United States > California > Burlingame
Price Range: €144 - €446 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency San Francisco Airport - Burlingame 4*
Number of rooms: 789
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Travelocity, Hyatt Hotels Corporation, Priceline, Cheap Tickets and Jetsetter so you can book your Hyatt Regency San Francisco Airport - Burlingame reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency San Francisco Airport - Burlingame Hotel Burlingame
Hyatt Regency Burlingame
Hyatt Burlingame
Hotel Style:
#2 Green Hotel in Burlingame
#7 Business Hotel in Burlingame
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency San Francisco Airport - Burlingame staff and other travellers.
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Questions? Get answers from Hyatt Regency San Francisco Airport - Burlingame staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a room overlooking the outside instead of the lobby”
 of 5 bubbles JeromeMarrelGoa, 8 Jan 2017 | Read review
“Stay on the higher levels”
 of 5 bubbles MSevle, 7 Jan 2017 | Read review
“Please choose rooms facing towards Sea”
 of 5 bubbles 79kumarm, 2 Jan 2017 | Read review
“If you want an outside view make sure you request it.”
 of 5 bubbles sragsd0416, 31 Dec 2016 | Read review
“There are 800 rooms here... plenty of options.”
 of 5 bubbles HR_tvls, 13 Dec 2016 | Read review
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