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Hyatt Regency San Francisco Airport - Burlingame

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Hyatt Regency San Francisco Airport - Burlingame
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177 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Marlton, New Jersey
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed yesterday NEW

Clean and very comfortable room. The renovations were a definite plus. The only problem we had was the water in the shower was not hot just warm. The buffet breakfast was great. Would definitely recommend this hotel

Helpful?
Thank LavernR_13
Los Angeles, California, United States
2 reviews
Reviewed 4 days ago NEW

Above title say it all and it ruin my stay. But long story short, I stay there for 7 nights. I need to call house keeping for towels since it was short everyday. The operator with an unfriendly tone notify me that It is only two towels allow when I have 4 guest in the room. Seriously!? The operator hung... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Power N
TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your feedback. We apologize for the disappointment and the service provided by our staff. Your experience is very important to us and would like to address your concerns directly. One of our managers had left you a voicemail hoping to discuss further on your stay experience. We look forward to hearing from you soon. More 

Laguna Niguel, United States
Reviewed 4 days ago NEW

We needed a place to stay to transit to an overseas flight. And, I needed to book a Hyatt to retain my points. Otherwise, we would've stayed at another hotel - closer to the airport. The staff are very friendly and attentive - but not very smart. For example, they lost the keys to my valet parked car (it was... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank kozos278
Los Angeles
1 review
Reviewed 4 days ago NEW

Room type I reserved was oversold, staff made no attempt to remedy the situation. They even refused to credit back the amount extra I had paid for the upgraded room type. Additionally the door to the adjoining room was paper thin and the neighboring room (other hotel guests) kept me up super late watching TV. Lastly the motion sensor in... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank swat510
TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your feedback. I trusted that Julie, our Assistant Front Office Manager had already reached out to you to address your concerns and offered a resolution. We hope this single experience will not deter you from visiting us again in the future. More 

california
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 days ago NEW

We like to stay at this Hyatt hotel when we fly out of Sfo ... They've always treated us very well - we like a particular room and they almost always ablige us ! Super shuttle service The food in the restaurant is only so so sorry to say - breakfast is a little better

Review collected in partnership with Hyatt Hotels

Helpful?
Thank ddrobinson5
TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you so much for your review. We appreciate your patronage and your love for Hyatt! More 

Herndon, Virginia
Level Contributor
244 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 1 week ago

I debated whether to rate this 3 or 4 and went with 3 for a variety of reasons. We stayed for six nights. The good: The room was clean when we checked in, the bed was comfortable and everything looked nice. The front desk staff was friendly and the lobby and restaurant look really nice. The parking is covered and... More 

Helpful?
Thank rameyfamily
TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your feedback. We strive to provide an enjoyable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies for the disappointment. I have shared your comment with the appropriate department managers for review. More 

Kolkata (Calcutta), India
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago

We had a twin sharing room with twin queen size beds...everything is perfect and surely no other better amenities can be provided.Good interiors,very well maintained rooms.Breakfast served was also very good and there were many options.Location is very near to Airport but a bit far from the city.

Helpful?
Thank Abir1980
TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you so much for your review! We are glad you had such a wonderful time with us. Please come back and see us again soon! More 

2 reviews
Reviewed 1 week ago via mobile

Negatives: no fan in bathroom, extra room features came with a fee, no mirror in main room; positives: new kohler bath fixtures, check-out staff listened to our concerns and satisfied us, bed was comfortable

Helpful?
Thank Penny J
TiffanyLKT, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your review. It is great to hear our staff addressed your concerns and offer a satisfaction resolutions. Thank you again for choosing to stay with us. We hope to see you again in the future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Located in Burlingame, Hyatt Regency San Francisco Airport is conveniently situated between downtown San Francisco and near Silicon Valley businesses; it is the perfect starting point for exploring the Bay Area. This 9 story hotel features dramatic open atrium, 789 modern design guestrooms with free WiFi, residential style amenities, state-of-the-art meeting facilities, outdoor pool and 24-hour fitness center. Hotel also offers free airport shuttle to SFO airport and free trolley to downtown Burlingame. ... more   less 

Additional Information about Hyatt Regency San Francisco Airport - Burlingame

Address: 1333 Bayshore Highway, Burlingame, CA 94010
Region: United States > California > Burlingame
Price Range: €119 - €359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency San Francisco Airport - Burlingame 4*
Number of rooms: 789
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Hyatt Hotels Corporation, Orbitz, Cheap Tickets, Odigeo, Booking.com and Jetsetter so you can book your Hyatt Regency San Francisco Airport - Burlingame reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency San Francisco Airport - Burlingame Hotel Burlingame
Hyatt Regency Burlingame
Hyatt Burlingame
Hotel Style:
#2 Green Hotel in Burlingame
#7 Business Hotel in Burlingame
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency San Francisco Airport - Burlingame staff and other travellers.
17 questions
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Questions? Get answers from Hyatt Regency San Francisco Airport - Burlingame staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“either an atrium or airport view are excellent”
 of 5 bubbles LavernR_13, 1 Dec 2016 | Read review
“All rooms in outer circle are have windows with an outside view.Inner circle rooms have lobby view.”
 of 5 bubbles Abir1980, 24 Nov 2016 | Read review
“Rooms are quieter facing the attirum rather than the external of the building”
 of 5 bubbles kmalho, 19 Nov 2016 | Read review
“Bay View vs. freeway view? Request accordingly!”
 of 5 bubbles pvbadger, 11 Nov 2016 | Read review
“Make sure you dont get the atrium/courtyard view, its weird looking at the courtyard without privacy.”
  • Nice TV
  • Very bad view from my room for claustrophobic person like me.
 of 5 bubbles BrooklyniteLA, 9 Nov 2016 | Read review
5 of 5
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