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Crowne Plaza San Francisco Airport

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Crowne Plaza San Francisco Airport
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674 Reviews from our TripAdvisor Community

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Lincoln, United Kingdom
Reviewed yesterday NEW

Having arrived from the UK for an overnight stay en route to the city centre to pick up a cruise ship. The Crowne Plaza is close to the airport. Walkable into Burlingame, although a bit underwhelmed by this area. The foreshore was a pleasant walk to kill some time. Breakfast was included but was pretty basic and low quality. Room...

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Helpful?
Thank Tim H
New York City, New York
Reviewed 5 days ago NEW

As an IHG member I stay at Crowne Plazas and Holiday Inns a lot and am usually pretty happy with them. This hotel is an exception. On arrival I was told I was upgraded from my reserved king bed to a queen. Huh? But it's on the executive floor. Okay, I thought, at least I'll get breakfast in the club...

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Helpful?
Thank joeinnyc13
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you for taking the time to write about your comments. We are sorry to hear you had a less than pleasant stay with us. The Executive Level Rooms have additional amenities besides the complimentary bottled water and trail mix. Also, the rooms are more desirable because they are on our top floors. We regret that our front desk staff...

Troy, New York
Reviewed 1 week ago via mobile

This hotel was nothing fancy. It was clean though. Restaurant on site although we didn't eat at it. Cost $20 to self park at the hotel for the night. Rooms were a decent size. Pretty much what you expect to get at a Crowne Plaza Hotel.

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Helpful?
Thank AMarie56
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you for sharing your comments with us. We hope that, overall, you enjoyed your stay. We hope to be able to welcome you as a guest again.

Regensburg
Reviewed 1 week ago via mobile

We checked in for several days due to the fact that the hotel was right in the middle of all the places we wanted to go. The entrance and reception and bar looks good . The rooms are very used up and loud. One elevator was used for remodeling which was going On during our stay. Nobody told us that...

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Helpful?
Thank beitgugb
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you for your feedback. I am so sorry to hear about your experience, specifically your breakfast. This is completely unacceptable for us, and not something we take lightly. I will share your comments with our team so that we can work towards a resolution of this problem.

Santa Cruz, CA
Reviewed 1 week ago

We stayed the night before a trip, used the airport shuttle (so convenient), and picked up our car 6 days later. One of our party left a bag on the return shuttle (it was late at night & we were tired) and didn't realize it until the next day after we were home. I called the hotel, and they had...

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Helpful?
Thank honey_mm
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you so much for your review of our hotel. I'm so happy to hear that you enjoyed your stay. I'll make sure to share this with the team, as a satisfied guest is something we take great pride in. We hope you'll stay with us again.

Reviewed 3 weeks ago via mobile

We only stay here for overnight, theyre rooms are quite outdated and small. Ots location is a plus of youre traveling since its near at the airport it doent have any near resto or convenience store of you want to eat out or buy something

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Helpful?
Thank Cess C
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

We are glad to hear you liked our location close to the airport. Thank you for choosing to stay with us.

Reno, Nevada
Reviewed 3 weeks ago

If you need a reasonable priced hotel close to the SFO this needs to be on your list of considerations. With courteous shuttle to and from the airport. From SFO you are within easy reach of down town San Francisco using BART train.

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Helpful?
Thank JamesUKUSA69
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you very much for taking the time to write about your comments. We are glad to hear you liked our location close to SFO and the complimentary shuttle service.

Reviewed 3 weeks ago

I stayed here for a few days, very nice and clean hotel. Room service and restaurant was very good. Everyone at the hotel was so friendly. They helped me out with anything I needed. The only thing that turned me off is that there was no microwave in the room. You have to go all the way downstairs to heat...

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Helpful?
Thank Bridget H
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you very much for your comments and recommending our hotel. We are pleased to hear our service was friendly and helpful. We are placing fridges in all our guest rooms as part of our renovation project. We are sorry there are no microwaves in our rooms and that impacted your experience. We look forward to your return!

Vilnius, Lithuania
Reviewed 3 weeks ago

We picked this hotel due to it's proximity to the airport. We have enjoyed our stay at this hotel. We used the pool and fitness room in the morning. Didn't have breakfast but we've heard it's great. They charge for parking, but we used the parking package rate. Didn't hear the noise from the highway.

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1Thank Aidasas
agmanager2016, Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you very much for your positive review of our hotel. We upgraded our windows to double pane in order to reduce the traffic noise and are pleased it helped make your stay enjoyable. Thank you for staying with us.

Kamloops, Canada
Reviewed 19 March 2017 via mobile

Nice & clean hotel. Friendly staff. Close to ocean. Right by a park. Quiet!! White noise only. Has a fridge. Bathrooms not updated but good shower. Lots of hot water!! Close to a Starbucks & great restaurants.

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1Thank Rita C
Jon B, Front Office Manager at Crowne Plaza San Francisco Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza San Francisco Airport is located next to beautiful Bayside Park just 15 miles from Downtown San Francisco and less than 2 miles from SFO. Featuring free Airport Shuttle Service as well as free Shuttle Service to/from Downtown Burlingame, free Super-Fast WiFi, Indoor Pool, 24hr Fitness Center, and the West Bay Cafe, serving breakfast, lunch, and dinner daily. ... more   less 

Additional Information about Crowne Plaza San Francisco Airport

Address: 1177 Airport Blvd, Burlingame, CA 94010-1909
Region: United States > California > Burlingame
Price Range: €92 - €250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza San Francisco Airport 3.5*
Number of rooms: 309
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Also Known As:
Crowne Plaza San Francisco Airport - Burlingame Hotel Burlingame
Crowne Plaza Burlingame
Crowne Plaza Hotel Burlingame
Hotel Style:
#3 Green Hotel in Burlingame
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza San Francisco Airport staff and other travellers.
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Questions? Get answers from Crowne Plaza San Francisco Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No executive floor perks here except some free water and trail mix.”
joeinnyc13, 21 Apr 2017 | Read review
“Away from Freeway, high level”
JamesUKUSA69, 1 Apr 2017 | Read review
“There is construction on the main road the hotel is on so be wary of this”
212Crystal, 21 Feb 2017 | Read review
“Make sure to get a room not facing 101 freeway if you are sensitive to background noise. Busy 101 freeway never sleeps 24/7.”
AhmadrezaB, 21 Feb 2017 | Read review
“Requesting a room on the south (non-airport) side might reduce noise”
benz37, 15 Feb 2017 | Read review
5 of 5