The Bay Area is notoriously expensive for hotel accommodation, although the COVID pandemic did bring prices down dramatically for a while. Alas, they are now rising back to pre-COVID levels, so if you’re looking for a bargain, they’re much harder to find. Hence, properties such as The Red Roof Inn Burlingame, which offers low rates in any circumstances, may become a viable option for those who’d normally overlook a property of this type. There are several nerve jangling things to worry about this hotel, but overall, if you can ignore them, you may be pleasantly surprised by your experience. I certainly was. The hotel itself is not really accessible without a car. It sits on the Burlingame peninsula, away from any public transportation. In non-COVID times, you may be able to hitch a ride from SFO Airport with one of the shuttles provided by the next door Doubletree or Hilton Garden Inn, but since they’re not running in COVID times, you’ll either need your own car or an Uber/Taxi to get here. The property is large and has an on-site diner/restaurant that is open 24 hours, although it’s a separate entity to the hotel, as is the lobby. No charging anything to your room! There is ample parking, despite having several out of commission, derelict vehicles taking spaces and I believe there’s no charge for using the lot. The hotel has its own pool and an on-site laundry, but otherwise is limited in amenities. There are vending machines for snacks and drinks. No lounge or communal areas to sit. Security is the biggest worry about this property, but although it appears scary in so many ways, NOTHING at all happened during my extended stay. The hotel is open to the world. No gates, no entrances, no lobby to pass through (the lobby is separated from the building) so that anyone can walk in any time, right up to your door. All rooms are off the public access gangways, with the only window open to all to view inside. I strongly suggest keeping your drapes shut when not in your room and perhaps even when you’re inside as otherwise your room/belongings are on full view 24/7. There is a small safe in the room, but it doesn’t hold much. You can bolt the door, but the lock was loose. There are some very, very dodgy people staying at the property (it would appear they actually live here) and the visitors are somewhat shady. More than once, I found someone lurking outside my room, knocking on different doors. I strongly suggest anything of value that won’t fit in your safe, take it with you when you are out of your room. Every morning starts with a fracas somewhere on the property with shouting and fights. These recur during the day and night. Nobody bothered me or approached me, but it still is unsettling to be surrounded by such violent behavior, even if it’s just verbal. There are also a large number of dogs living on site in various rooms. However, once you’re in your room, you will be somewhat pleasantly surprised. The rooms are clean and are cleaned daily. Many of the higher end properties (actually, almost all of them) in the vicinity are no longer offering daily housekeeping. The linens are clean and changed regularly the rooms thoroughly disinfected each day and the laminate floors washed daily. There’s tea, coffee, microwave, fridge, iron, ironing board, safe and a big flat screen TV. Good lighting and power points and excellent free WIFI. Very strong and fast signal. No login required. There’s a big desk and office chair. I didn’t use the heater or AirCon, but it is in the room. There’s plenty of space for clothes and luggage. Bathrooms are small and divided into a bath/shower combo and toilet in a closed room and the open sink in the bedroom. All are modern and the water pressure is excellent. Soap and shampoo are provided, along with a hair dryer. The towels are relatively clean, but have signs of historic staining. The pool area is very popular and is cleaned regularly, but still there was a lot of flotsam and jetsam in the water that put me off. A LOT of children use the pool, until quite late at night, so there’s always noise. I was going to use the pool until I saw one ‘resident’ was in the water with two of his dogs. The dogs were having swimming lessons and then being bathed. I wasn’t going near the water after that. The pool should be for humans only. It’s bad enough you hear and see the children coughing their guts into the water constantly, without knowing dogs are using it as their bathroom. One night (and it only happened once) a frat style party took place in the pool and they were partying to well after 1AM. Since there really is no staff on site, there’s not much that can be done. The thing that did surprise me is that there is no room-to-room noise at all. You hear what’s going on in the public areas, but not a peep from your next door rooms. You pay in full when you check in and the desk person seems to be the only member of staff on site other than the housekeepers during the day. The housekeepers/maids are very nice and do a very thorough job. I wouldn’t have chosen this property other for the very, very attractive rate. I was nervous of certain things, but in fact, my stay was pleasant and safe. It will suit the casual one/two night traveler, but may not be ideal for anything longer, despite it clearly being a long term solution for many living here. I’ve paid a LOT more for a LOT worse in the Bay Area. The soundproofing from room-room, if not from the outside, is something many more expensive properties in this locale should study. Doubt I’ll be back, but I’ll certainly keep it in mind as a future option.…
The entire staff here at Red Roof is great the entire front desk stafff from the young girls and everything they are AMAZING!!!!! Mr.Eric is great. Lora is doing great I know she’s new. Housekeeping amazing!
i usually stay at this location for business. Not only they have great rates but im treated as VIP when checking in. Clean rooms great ocean views, front desk experience the "best. Also the restaurant has great food. keep up the great job guys. Ryan GM great guy,
We stay here every time for business trips. Ruben is always so helpful and makes sure we are taken care of and all our needs and concerns are met. He is an amazing employee, always with a positive, caring, and helpful attitude.
Eric needs a raise because he gives great customer service. He’s very polite and professional at his job. He’s good at socializing with the guests that goes into for check in / check out, ect.. and makes the guests feel welcomed. THANK YOU ERIC!!