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Quality Inn

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Quality Inn
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131 Reviews from our TripAdvisor Community

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Showing 126: English reviews
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Reviewed 1 week ago via mobile

This has been the 2nd worst hotel I have ever stayed in. To start off, the receptionist was rude and unprofessional. She did not provide any information on the wifi password, breakfast start times and nearly forgot our room number. I don't know if it was lack of experience or she works there as a relative, but she needs to...

Thank Raymundo M
Reviewed 8 January 2017 via mobile

Prepaid in advance for a room with 2 queens. Arrived at 5pm and was given a room with 1 king and a pull out couch bed! Was told the "system" changed our so called guaranteed reservation and a room with 2 queens wasn't available. Unacceptable! The train goes by early in the morning blowing its whistle. The breakfast isn't bad...

Thank JrHabnar
Los Angeles, California
Reviewed 12 December 2016

The hotel and its room were nice enough. The breakfast offered was good. But be aware that there is a train track1/4 block away from the property, and the train's horn can be heard from inside the room, so if noise bothers you, don't stay here.

Thank eshoptodrop
Lee's Summit, Missouri
Reviewed 5 December 2016

cousin and I stopped about 9p.m. asked for handicapped room....one was available...we took elevator to the upper level and walked a long, long way from elevator along an outside walkway to get to the room....the room was very dreary...the TV did not work...and several lights did not work....the bathroom left much to be desired...we left early next morning...and did not...

Thank Juanita H
Gold Coast, Australia
Reviewed 11 September 2016 via mobile

We stayed here for 2 nights with 2 young children. It was a bit out of the way, nice and close to Burbank train station. Jack in the box restaurant right next door was convenient, room was comfortable and we arrived early and we were able to check in early which was nice. We felt a bit unsafe in the...

Thank Heslins
Reviewed 7 August 2016

I arrived at 2 am to find out the pipes in my room. It happens. The night clerk told me they had an apartment right next door affiliated to the Quality Inn for the night (A-3). "Just as the hotel room". It's 2 am so I do not have a choice... No hot water at all in the shower (after...

Thank Julie B
Reviewed 23 July 2016

Poor. The toilet was clogged and the front desk had no one to fix it or even a plunger. Only because it was close to where my friend was going was it convenient for us to stay there. Breakfast was average.

Thank Karl A
Reviewed 27 June 2016 via mobile

Not my first choice of hotels, you get what you pay...rooms are shabby and damp smelling. I had to find a hotel quickly and didn't want to pay 300$ for just an overnight. At least, parking is free and the pool was working well. This is ok for just a stop over with no expectations.

1Thank Donna R
Reviewed 7 June 2016

I booked a non smoking room on line. When I got there the room reaked of cigarettes, there were cigarette burns in the curtains, it was completely gross. I went to the desk to get a refund and was denied. The desk clerk even called the manager, Mita Vaghashia. He was rude and wouldn't work with me at all. I...

1Thank amie h
Watsonville, California
Reviewed 10 May 2016 via mobile

Stayed here with kids to visit universal studios. Ive gotta say, this place is very sketchy looking. Next to an alley where people are acting strange. Was a bit worried about what our room was gonna look like. Well to my surprise, It was nice and clean. Very comfy. But if u plan on sleeping in or are a light...

2Thank jacobsyaya05

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 2255 North Buena Vista Street, Burbank, CA 91504-3309
Region: United States > California > Burbank
Price Range: €85 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 57
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Also Known As:
Quality Hotel Burbank
Quality Inn Burbank
Burbank Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They do have a refrigerator.”
 of 5 bubbles 143karla, 23 Jul 2016 | Read review
“Make a better CHOICE next time!”
 of 5 bubbles luke945, 26 Apr 2016 | Read review
“Find another hotel”
 of 5 bubbles barstart, 23 Oct 2015 | Read review
“Good location to Universal Studios”
 of 5 bubbles anessiac2015, 7 Sep 2015 | Read review
“if you have a personal hotspot bring it just in case the internet is down”
 of 5 bubbles 168spencera, 22 Jul 2015 | Read review
5 of 5