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first this is the worst customer service ever i reserved a room for non smoking and got a disgusting smelling smoky room withe the ionizer machine still running the i told the manager he said i will get you another room as i was waiting...More
Thank Cisco and Mary O
Response from Patel M, Manager at Portofino Inn BurbankResponded 10 May 2017
Hello and thank you for taking the time to provide our future guests with your experience.
From my recollection of what happened, you requested an early checkin which is normally charged, i waived that fee of $30 to $40 dollars for you. When we made...More
We had booked 3 nights here due to the location (great to use Lyft or Uber to go to Universal Studios Hollywood) and the higher reviews it was given on this site. We got there kind of late, so we may have been given "leftovers."...More
Our room had 3 major problems: 1. Toilet tank took about 30 minutes to refill, 2. the TV was stuck on the Weather Channel, 3. there was high pitched noise most of the night.
Also this location is not very nice, sort of run down...More
You can find worse and you can find better but if you need a basic, affordable, relatively quiet, comfortable place for a night or a few days while you explore the Burbank area this will work. Downtown Burbank is about a ten minute walk across...More
Very average hotel in the heart of Burbank. Rooms are spacious. Very convenient for places like universal, Warner bros, Chinese theatre etc. Friendly staff and an ok breakfast on offer with the price of the room.
Couple of downers include the appalling shower, more like...More
US$117 - US$208 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Romantic Hotel in Burbank
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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