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Portofino Inn Burbank

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Traveller (33)
Room & Suite (36)
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Overview
  • Excellent34%
  • Very good39%
  • Average16%
  • Poor4%
  • Terrible7%
Travellers talk about
“room was clean”(15 reviews)
“free wifi”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Concierge
Wheelchair Access
2 Star Hotel
All hotel details
Additional information
Offers from Portofino Inn Burbank
Offers & Announcements: CALL US DIRECTLY TO SAVE
Offers from Portofino Inn Burbank
Offers & Announcements: CALL US DIRECTLY TO SAVE
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (189)
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Traveller rating
64
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29
9
15
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64
59
29
9
15
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All reviewsroom was cleanfree wifishort driving distanceuniversal studioshotel is beautifulpastriesneeded a place to staycheck in was easywarner brosrental carmotelmicrowaveparkingsheetscarpetclerk
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11 - 15 of 176 reviews
Reviewed 3 May 2017 via mobile

That this aging dive justifies it's rates by considering it's 'competitors' to be 3 star hotels is quite rich. It does perhaps exlplain the manager's Jaguar that he washes and waxes daily? Tiny room had torn furniture. A.M. clerk put out bread and pastries after...More

2  Thank jameskH8336CQ
Response from Patel M, Manager at Portofino Inn BurbankResponded 10 May 2017

Hello and we regret that you did not enjoy your stay at Portofino Inn in Burbank. If you were completely not happy with the room you were in, we do have a 24 hr front desk that would have worked with you to get you...More

Reviewed 26 April 2017 via mobile

We drove to Southern California and after 7 hours in the car we just wanted to kickback and rest for Tuesday's. We checked in at around 6:00PM. I called the front desk at 8:00PM to share the noise from the heavy equipment in parking lot...More

4  Thank Bigbirdauto11
Response from Patel M, Manager at Portofino Inn BurbankResponded 10 May 2017

We regret that you did not enjoy your stay at Portofino Inn do to the noise level that evening, filming does happen in the restaurant next door and sometimes in the hotel, it is however NOT always this noisy and filming does not go on...More

Reviewed 16 April 2017

first this is the worst customer service ever i reserved a room for non smoking and got a disgusting smelling smoky room withe the ionizer machine still running the i told the manager he said i will get you another room as i was waiting...More

1  Thank Cisco and Mary O
Response from Patel M, Manager at Portofino Inn BurbankResponded 10 May 2017

Hello and thank you for taking the time to provide our future guests with your experience. From my recollection of what happened, you requested an early checkin which is normally charged, i waived that fee of $30 to $40 dollars for you. When we made...More

Reviewed 12 April 2017

We stayed here two days while visiting Universal Studios. It is affordable and at a short driving distance to the Universal Studios. There is free Wi-Fi, breakfast and parking. You won't have trouble finding a parking space here.More

1  Thank KBugraT
Response from Patel M, Manager at Portofino Inn BurbankResponded 13 April 2017

Thank you very much for sharing your experience with our future guests. We value and appreciate your business and welcome you back to visit us while in Burbank. Many of our guests choose of location due to the proximity to all of the Burbank attractions,...More

Reviewed 12 March 2017 via mobile

We had booked 3 nights here due to the location (great to use Lyft or Uber to go to Universal Studios Hollywood) and the higher reviews it was given on this site. We got there kind of late, so we may have been given "leftovers."...More

3  Thank cathykicks13
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
US$131 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Burbank
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$131 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Burbank
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (33)
Room & Suite (36)
Dining (4)
Questions & Answers
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Tkd05
12 September 2016|
AnswerShow all 3 answers
Response from Mister_E503 | Reviewed this property |
How was your stay?
1
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1_aussie
15 July 2016|
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Response from sleeplessinseattle66 | Reviewed this property |
I don't recall they did, but I encourage you to contact the office directly to confirm.
1
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Room Tips
"look at the room first before you pay"
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"inspect the room before unpacking, and speak up if there are problems"
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"Most rooms front the courtyard/park lot- a few do not, but have cramped exterior corridors. Noise was never..."
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"Ask for Top (Second) floor, on end away from street."
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