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Portofino Inn Burbank

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Traveller (33)
Room & Suite (44)
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Overview
Hotel website
E-mail hotel
924 W Olive Ave, Burbank, CA 91506-2210 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
2 Star accommodation
Additional information
Visit Hotel Website
Offers from Portofino Inn Burbank
Offers & Announcements: CALL US DIRECTLY TO SAVE
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Reviews (196)
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181 results
Traveller rating
65
60
29
9
18
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LanguageEnglish
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65
60
29
9
18
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All reviews room was clean short driving distance free wifi universal studios hotel is beautiful pastries continental breakfast check in was easy rental car motel parking carpet mattresses clerk
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1 - 5 of 181 reviews
Reviewed 6 August 2018 via mobile

This motel is in an unsafe area of the town. If you do stay here, lock yourself in your room and don’t go out after dark. It appears that the owners have tried to upgrade the rooms but they still appear dirty. Mattresses are well...More

Thank 7pointstar
Response from Patel M, Manager at Portofino Inn BurbankResponded 7 August 2018

Hello, Sorry that you were not pleased with the area and the accommodations, everyone here works very hard to make sure each one of our guests enjoys their stay. That being said, the are of Burbank is a very safe area regardless of where you...More

Reviewed 25 July 2018

I've stayed here several times before but this time was horrible. Unfortunately while the hotel itself is pretty nice, decent breakfast, not bad and the WiFi totally fine my experience was ruined by bed bugs in the room. I woke up early the next morning...More

Thank Karen Z
Response from Patel M, Manager at Portofino Inn BurbankResponded 25 July 2018

Hello Karen, Bed bugs are not welcomed at Portofino Inn, wa have a very strick protocol for situations such as this one, when reported or found by our staff/guests that a room potentially has them, the room is closed off until it is treated thoroughly...More

Reviewed 22 July 2018 via mobile

Quite surprised at how updated this place was. New everything, inside the rooms. Air con worked amazing. TV was new flatscreen. New bed. New bathroom. Roomy, yet cozy. Check in was quick and friendly. Did not check out the breakfast. Outside is definitely dated. Area...More

Thank CosmicTami
Response from Patel M, Manager at Portofino Inn BurbankResponded 25 July 2018

Hello Tami, Thank you for taking the time to share you experience with our future guests. We welcome and appreciate your feedback. We are very pleased to see you enjoyed your stay and look forward to having you back as our guest. The hotel interior...More

Reviewed 16 July 2018 via mobile

Started of by them assigning us the wrong type of room. When we asked them to correct it, they had us go to a room that had not been cleaned yet (heaps of sheets and towels everywhere.) We finally got to the correct room type....More

Thank Holly R
Response from Patel M, Manager at Portofino Inn BurbankResponded 17 July 2018

Hello Holly, We apologize for the inconvenience you encountered upon checking in. Of course this is not our standard when someone checks in to give them a room that has not been cleaned. Unfortunately i don't recall the situation, but i do apologize if that...More

Reviewed 12 July 2018 via mobile

We were very happy with our rooms when we checked in. They were recently remodeled and also very clean. The only negative for us is the lack of a coffee pot in the room but not a huge deal. Their lobby was open 24 hours...More

Thank Christy B
Response from Patel M, Manager at Portofino Inn BurbankResponded 13 July 2018

Hello Christy, We thank you for sharing your experience with our future guests. We value and appreciate your feedback. We are pleased to see you enjoyed your stay here at Portofino Inn, We all have been working very hard to finalize the renovation in order...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Golf course
Details
Price range
US$125 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Burbank
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$125 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Burbank
Room types
Non-Smoking Rooms, Smoking rooms available
Photos
Traveller (33)
Room & Suite (44)
Dining (4)
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Questions & Answers
Ask a question
Tkd05
12 September 2016|
AnswerShow all 3 answers
Response from Mister_E503 | Reviewed this property |
How was your stay?
1
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1_aussie
15 July 2016|
AnswerShow all 3 answers
Response from sleeplessinseattle66 | Reviewed this property |
I don't recall they did, but I encourage you to contact the office directly to confirm.
1
Vote
Room Tips
"look at the room first before you pay"
co244
16 Apr 2017
Read review
"inspect the room before unpacking, and speak up if there are problems"
richardv24
7 Mar 2017
Read review
"Most rooms front the courtyard/park lot- a few do not, but have cramped exterior corridors. Noise was never..."
EaglesHonour
20 Feb 2017
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"Ask for Top (Second) floor, on end away from street."
BudgetTraveler91411
3 Oct 2016
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