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Extended Stay America - Los Angeles - Burbank Airport

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Traveller (32)
Room & Suite (19)
Dining (2)
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Overview
  • Excellent19%
  • Very good26%
  • Average17%
  • Poor15%
  • Terrible23%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Additional information
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Offers from Extended Stay America - Los Angeles - Burbank Airport
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
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1 - 5 of 225 reviews
Hotel's Favourite
Reviewed 4 weeks ago via mobile

This hotel has excellent customer service! We have a mini suite, with a kitchen, full size fridge. Our bed is comfortable and our room is clean. There is plenty of well lit parking. There is some remodeling going on, but the staff here has great...More

Thank Wendy G
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 4 weeks ago

Wendy, thanks for the awesome feedback. We are thrilled to know all went great during your stay and that you were impressed with our top-notch service and facilities. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you...More

Reviewed 15 March 2018 via mobile

First, this hotel is right next to the railroad tracks and the trains go by sounding very loud horns all day and all night. No matter where you are in the hotel, you hear the trains and their loud horns. It is now 12:15am and...More

Thank Emi T
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 15 March 2018

Emi, thank you for being our guest. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We are terribly sorry for the disruptions caused by excessive noise and...More

Reviewed 11 March 2018

We stayed a week in this hotel. The price was right (for Los Angeles). It offered a kitchen fully equipped with dishes, pots and pans, toaster, microwave, stove, fridge, flatware, dishcloths, cutting board, coffee pot with Maxwell house coffee (free) or you could go to...More

1  Thank Mujissa
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 12 March 2018

Mujissa, thank you for staying at Extended Stay America and for the feedback. We are delighted to read you were benefited with our convenient location and that we met almost all of your expectations along with the value we offer. However, we are sorry you...More

Reviewed 7 March 2018

Everything about this place was subpar, but not enough to complain about. Bed and bedding were disappointing, complimentary breakfast and coffee were mediocre at best. I'm pretty sure the free wifi option was intentionally bad to try to get me to pay for enhanced service....More

Review collected in partnership with Extended Stay
1  Thank lajoan
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 8 March 2018

Lajoan, thank you for choosing us. We are happy to know you and your friends liked the service provided by our entire staff and were impressed with our location. However, we're sorry that you didn’t found our beds comfortable. We would have been happy to...More

Reviewed 20 February 2018

Very nice area with great outlets and restaurants. Felt very safe. Not high quality rooms, but worth it especially if you do not want to spend a lot on hotel prices. Can hear everything if others are being loud right above you or outside.More

Review collected in partnership with Extended Stay
Thank R5694KGjennifers
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 21 February 2018

Jennifer, thank you for reviewing Extended Stay America. We are glad to know you had a pleasant stay and liked our convenient location in the close proximity to many attractions. We are sorry for the noise issue you faced while you were here. It was...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$142 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$142 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (32)
Room & Suite (19)
Dining (2)
Questions & Answers
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Arne P
7 June 2016|
AnswerShow all 2 answers
Response from Leif D | Reviewed this property |
I would try to not go to this hotel anytime. It is a steaming dump.
0
Votes
LTAYLORTempe_AZ
3 May 2016|
AnswerShow all 4 answers
Response from Paymon B | Reviewed this property |
No they do not
0
Votes
dradia
23 October 2015|
Answer
Response from Anthony W | Reviewed this property |
Yes they do
0
Votes
Room Tips
"full kitchen"
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"240 (2nd floor near stairs) was perfect for dogs"
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"Stay someplace else, or if here, away from train tracks."
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"Book a second hotel in case they don't have a room."
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