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The hotel needs updating in the rooms.
Looking tired. Public areas need tidied and cleaned up. The main bar below is closed
Although we were sent down there twice?
You can have a cocktail in the evening
Off the main lobby in the Starbucks area....More
Response from Marriott33, Manager at Santa Ynez Valley MarriottResponded 9 March 2015
Thank you very much for staying with us and providing your feedback. At the end of this year the hotel will be going through a room renovation to address any shortfalls. We also will discuss your other findings as well with the management team.
After reading some TripAdvisor reviews, we were expecting a nice property with a good breakfast. From the moment we arrived until the moment we left, we were EXTREMELY SATISFIED. First, the outside drive up parking area is four lanes wide, so there is plenty of...More
Given its location right off Highway 101 in fairly nondescript Buellton, I was thinking "basic". Not so! The Lobby is spacious and opens onto an inviting patio. One could easily enjoy a drink here from the small bar off to the side.
Our room on...More
Nice facade, but inside is a bit worn and strangely laid out. Next to the freeway, but noise did seem to be blocked by a large courtyard (we were on first floor, so can only imagine what the upper floors dealt with in regards to...More
Response from Marriott33, Manager at Santa Ynez Valley MarriottResponded 21 February 2015
Thank you for taking the time to provide your feedback on your stay. We sincerely apologize for not having your room available at checkin and not calling when the room was ready. Our goal of providing excellent service is paramount. Every comment we receive is...More
The Marriott is a nice quiet hotel with good rooms. They could use towel racks in the bathroom. We have had problems with the thermostat in a couple of the rooms. A very nice breakfast buffet in a nice breakfast room on the ground floor....More
Response from Marriott33 | Property representative |
We accept 1 night reservations Sunday through Thursday however the majority of the time we request a 2 night minimum on a weekend. This would also pertain to a wedding block if interested as well. Thank you for your question.