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Travelodge Caterham Whyteleafe

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Travelodge Caterham Whyteleafe
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202 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Grimsby, United Kingdom
Reviewed 4 days ago NEW

I had a thoroughly agreeable stay, with excellent wi-fi and a decent enough breakfast, although the toaster needed a few tweaks to get it to work. All the staff were as helpful as ever. I will certainly be back.

Review collected in partnership with Travelodge
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Helpful?
Thank 491nigelb
TravelodgeUK, Karen from the Social Media Team at Travelodge Caterham Whyteleafe, responded to this review

Many thanks for your review. We are so pleased to learn that your overall experience with us was a positive one and we will be sure to pass your feedback to our colleagues in our Caterham Whyteleaf Hotel. Thank you again and we do hope to welcome you back in the future.

London, United Kingdom
Reviewed 6 days ago NEW

For my family Travelodge is always the last resort and when we do have to stay we are reminded why! Budget unwelcoming unfriendly locations. You have to pay for parking if you're lucky enough to find a spot and the receptionists are a joke! Once you've made your way through the numerous smokers smoking directly outside the front door you...

Review collected in partnership with Travelodge
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Helpful?
Thank Maxine H
TravelodgeUK, Remy from the Social Media Team at Travelodge Caterham Whyteleafe, responded to this review

Thank you for submitting your review. We understand that your overall experience was not exceptional and we do apologise for this. We aim to provide the best service possible to our guests and we will continue to do so by making the most of customer feedback such as yours. We hope you will decide to choose Travelodge again in the...

Ryde
Reviewed 2 weeks ago

Not having used a Travelodge before, we were very pleasantly surprised and pleased by the whole experience. Whyteleafe was the only option, as it's close to the relatives we were seeing for Christmas, as well as having a station nearby. The on-line booking system leaves a lot to be desired, but by speaking directly to the friendly reception staff we...

Review collected in partnership with Travelodge
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Helpful?
Thank bkh_glr
Leicester, United Kingdom
Reviewed 2 weeks ago

We chose this Travelodge because of its close proximity to Gatwick, around 20 minutes drive, while being far enough away to still get a reasonably priced room. We hadn't planned to have breakfast there but £7.95 for hot, buffet, 'as much as you can eat' breakfast was good value and we were not disappointed - the food was excellent. The...

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Helpful?
Thank Sue T T
Chippenham
Reviewed 2 weeks ago

It's not the Ritz but we all know that, the room was clean, bed comfortable and the shower hot. The room was noisy (119) because the window frame was broken,looked like it had been like that for sometime. If they could sort out the double glazing and make the rooms sound proof it would be great. I would stay again.

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Helpful?
Thank Chippenham_9
Leeds, United Kingdom
Reviewed 2 weeks ago

Helpful staff, nothing too much trouble for them. Perfect for jumping on the train to London from the station opposite the travelodge. We will be back again soon as this location is great for visiting family and friends.

Review collected in partnership with Travelodge
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Helpful?
Thank Helen W
Crawley, United Kingdom
Reviewed 3 weeks ago

Exceeded my expectations. Being on a busy road I though I would hear the traffic and trains but the noise was very faint. For the price I paid £38 it was well worth it. Would definitely stay again as it is close to my office and definitely value for money.

Review collected in partnership with Travelodge
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Helpful?
Thank hayleyr284
TravelodgeUK, Shannon from the Social Media team at Travelodge Caterham Whyteleafe, responded to this review

Thank you for taking the time to share your experience with us. We are so happy to hear that you were pleased with the value of the Hotel and that your stay with us at Caterham Whyteleafe was a positive one. Your feedback is invaluable and a copy of your comments will be sent to the Hotel Manager. Please allow...

Staffordshire, United Kingdom
Reviewed 5 weeks ago

We knew that the rooms would be basic but the bathroom was dirty and the food we were served was disgusting. Staffing levels were rubbish & the staff took no pride in what they did. Would not recommend this hotel even at a cheap price.

Review collected in partnership with Travelodge
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Helpful?
Thank daniellZ8655VU
TravelodgeUK, Remy from the Social Media Team at Travelodge Caterham Whyteleafe, responded to this review

Many thanks for reviewing our Caterham Whyteleafe Travelodge. We're sorry to learn of your recent experience and would like to hear more about your stay. Please could we ask that you contact us via our website so our customer service team can investigate your visit with the hotel. Thank you again for posting your comments and we hope to hear...

UK
Reviewed 11 December 2016

A very basic Travelodge in a bit of a run down area. Staff friendly and a cheap eats restaurant if you want it for dinner and breakfast. Bed and room OK but some shabbier and less clean areas within hotel. Noisy at front of hotel with inconsiderate early hours guests. Cheap deL but would be unlikely to not stay again.

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Helpful?
Thank takemoretrips
TravelodgeUK, Shannon from the Social Media Team at Travelodge Caterham Whyteleafe, responded to this review

We apologise for the issues you experienced during your stay with us at Travelodge Caterham Whyteleafe. Please be assured that we appreciate your feedback and we will pass this on to the relevant department as it helps us to improve the services we offer and implement any changes based on customers recommendations and feedback. Thank you again for your review....

Boston, Massachusetts
Reviewed 1 December 2016

I stayed at this hotel, while i visited my aunt in the area with my family. The staff were very friendly and helpful and the onsite Bar cafe was a plus for us. we enjoyed the buffet breakfast and liked the idea of being able to buy Burgers and chips for the kids without having to drive out. Nice clean...

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Helpful?
Thank joyadjei50

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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet

Additional Information about Travelodge Caterham Whyteleafe

Address: Travel Lodge 431 Godstone Road, Whyteleafe CR3 0BL, England
Region: United Kingdom > England > Surrey > Whyteleafe
Hotel Class:1 star — Travelodge Caterham Whyteleafe 1*
Number of rooms: 301
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Also Known As:
Travelodge Caterham Whyteleafe Hotel Surrey
Travelodge Hotel Surrey
Travelodge Surrey
Travel Lodge Surrey
Surrey Travel Lodge
Surrey Travelodge
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Caterham Whyteleafe staff and other travellers.
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Questions? Get answers from Travelodge Caterham Whyteleafe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor was good - no noise from outside.”
 of 5 bubbles SueTT823, 31 Dec 2016 | Read review
“Rooms at the rear are quieter.”
 of 5 bubbles Chippenham_9, 30 Dec 2016 | Read review
“stayed on the second floor and it was good”
 of 5 bubbles joyadjei50, 1 Dec 2016 | Read review
“rooms on the north side are quieter.”
 of 5 bubbles paakdecker, 23 Nov 2016 | Read review
“Away from road if possible.”
 of 5 bubbles RajivS623, 27 Aug 2016 | Read review
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