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Over this last weekend I had the opportunity to propose to my Fiancé. I explained to Lisa Duran ( owner ) and WOW..the red carpet was laid out! Love this place! Clean..close to downtown..just Awesome!
Please contact them for your cabin needs and enjoy beautiful...More
Have lodged multiple other cabins in Big Bear. Won’t be back to Golden Bear. Cabin was untidy, dusty, smelled bad, very limited kitchen supplies (unlike any other lodging we’ve enjoyed on the hill). DO NOT TEMT JACUZZI CABIN, water cloudy and FILTHY with floating debris....More
Stayed in a nice 2 bedroom Cottage with a full kitchen, stove, oven, refrigerator and freezer.They even have individual BBQ for each cabin. Had a large dining area living room and the two bedrooms had two full beds in each room. They have a pool,...More
I took a group of students to these cottages and the owner seemed very nice. The trouble came from the fact that I held the cabins on my credit card and my school district paid for the cabins with a check. The owner assured me...More
1 Thank C L
Response from LMDU, Manager at Golden Bear Cottages ResortResponded 4 weeks ago
This group was great and they put the initial deposit on the leaders credit card. They sent a check for the balance and then after leaving disputed the portion of the deposit put on their card. We even allowed them to move their entire group...More
We spent 4 nights during January 2018. Magnificent place. They charged my credit card 100% of the nights late last year, which was ok.
HOWEVER!!!! they charged it again 3 more times: early January (+60% MORE), April and May, each time with +60% of the...More
1 Thank Lorenzo O
Response from LMDU, Manager at Golden Bear Cottages ResortResponded 29 June 2018
This guest disputed his stay with the credit card company and continues to do so. Our system has credited back the deposit and we have documented this with his credit card company. We have also verified with his credit card company that the charges that...More
There was actually no fraudulent charge. The guest that wrote that was upset because an online reservation was made and he was charged for it and said he did not want the reservation. I have refunded that guest for that... More
There was actually no fraudulent charge. The guest that wrote that was upset because an online reservation was made and he was charged for it and said he did not want the reservation. I have refunded that guest for that transaction and cancelled the online reservation. The guest said they would be editing the review to reflect that the situation was taken care of and was not fraudulent. You are safe booking with us, we'd love to have your family stay with us. Rest assured, you will be taken care of and if it makes you feel more at ease, 85% of our guests are repeat guests that come multiple times a year.