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3/9/2017 4/9/2017
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    Best Western Big Bear Chateau

    42200 Moonridge Road, CA 92315-1814
    Hotel website
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$267
    US$206
    SAVE US$61
    US$215
    US$215
    Traveller (125)
    Room & Suite (120)
    Dining (50)
    Overview
    • Excellent47%
    • Very good27%
    • Average14%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Best Western Big Bear Chateau
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
    Deals (13)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • 0
      US$267US$206
      View Deal
    • Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly) - Flexible Rate
      US$215
      View Deal
    • Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly) - Flexible Rate (Free breakfast, Fr
      US$215
      View Deal
    View all 13 deals from US$205
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    Write a Review
    Reviews (646)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 623 reviews

    Reviewed 6 days ago

    We stay here annually when we pick up our son from easterseals Camp. It's conveniently located, not far from restaurants and Big bear village. It's a pet friendly hotel and for the past couple of years we've been bringing our dog, a 38 lb. puggle....More

    Review collected in partnership with Best Western
    Thank MsMgmt
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 5 days ago

    We are happy to hear that you enjoyed your stay and thank you for writing a review for others to read about your experience. See you next year

    Hotel's Favourite
    Reviewed 13 July 2017

    About 200 yards off the main street and you'd think you were in a pine forest. I've stayed at many B.W places some some B.W +. This place should rank BW+. The grounds are opulent and the building has a French flair about it. The...More

    2  Thank T-Bone0030
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 15 July 2017

    Thank you for your time to give us a review. We are glad that you enjoyed your stay with us and that you liked the hotel. We are very sorry about the road conditions, however, that is beyond our control. We do hope to see...More

    Reviewed 1 week ago

    Some say the chateau is a bit much for Big Bear Lake, but we think the European motif fits in perfectly with any ski resort. Starting with the basics, this hotel is clean and well run. The staff is friendly and helpful none better in...More

    Review collected in partnership with Best Western
    Thank two4theroad_7
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 5 days ago

    Thank you for your review and rating. Have a great rest of the year.

    Reviewed 1 week ago

    I checked in on line the day before. When I arrived my room was not ready for two more hours. When I got into my room (stairs only) I returned back to the desk and requested a new room. I was very unhappy until Todd...More

    Review collected in partnership with Best Western
    Thank SCOTT M
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 1 week ago

    We are sorry that you were unhappy with your stay. We will try hard to fix the issues that you experienced. Thank you for letting us know. We do hope that you will give us another chance in the future.

    Reviewed 1 week ago

    We've stayed here 2x prior & we're very pleased every time. Hotel is maintained very well & rooms are very comfortable & cozy. Looking forward to going back again soon! Staff was friendly & very helpful.

    Review collected in partnership with Best Western
    Thank Jccrane
    Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 1 week ago

    Thank you for taking the time to give us a review. We are happy that you had a great experience. We do hope to see you again in the future.

    Hyatt Palm Springs
    1,767 reviews
    #36 of 73 hotels in Palm Springs
     
    The Lodge at Big Bear Lake, a Holiday Inn Resort
    546 reviews
    #3 of 7 hotels in Big Bear Lake
     
    Homewood Suites by Hilton San Bernardino
    269 reviews
    #1 of 32 hotels in San Bernardino
     
    Highland Springs Resort and Conference Center
    72 reviews
    #1 of 1 hotels in Cherry Valley
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Banquet Room
    • Things to do
    • Pool
    • Restaurant
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$128 - US$338 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Best Western, Orbitz, Travelocity, Cancelon, Hotwire, Priceline, TripOnline SA, getaroom.com, Agoda and HotelQuickly so you can book your Best Western Big Bear Chateau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Big Bear Region
    • Also Known As
    • Best Western Plus Big Bear Chateau Hotel Big Bear Lake ,
    • Best Western Big Bear Lake ,
    • Big Bear Lake Best Western
    Add Photo Photos
    Traveller (125)
    Room & Suite (120)
    Dining (50)
    Pool & Beach (17)
    Hotel & Grounds (146)
    Bathroom (5)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Highland Springs Resort and Conference Center
    72 reviews
    31.18 km away
     
    The Lodge at Big Bear Lake, a Holiday Inn Resort
    546 reviews
    3.13 km away
     
    Homewood Suites by Hilton San Bernardino
    269 reviews
    40.47 km away
     
    Hyatt Palm Springs
    1,767 reviews
    55.77 km away
     
    Nearby Restaurants
    Vons
    60 reviews
    1.00 km away
    Get The Burger
    141 reviews
    .63 km away
    Black Diamond Tavern
    116 reviews
    .12 km away
    Hacienda Grill Mexican & Sports Bar
    163 reviews
    .87 km away
    Nearby Attractions
    Snow Summit
    363 reviews
    1.01 km away
    Stanfield Marsh Wildlife and Waterfowl Preserve
    13 reviews
    1.47 km away
    Swim Beach
    28 reviews
    1.41 km away
    Altitudes Massage
    22 reviews
    .05 km away
    Ask a question
    Questions & Answers
    avoma42
    16 April 2017|
    AnswerShow all 2 answers
    Response from David S | Reviewed this property |
    They did accept pets yes, not sure the charge, but no the rooms had no microwaves or fridges.
    0
    Votes
    Mary M
    13 August 2015|
    Answer
    Response from Frannie E | Property representative |
    Yes we do, but we only have 8 rooms on the property that are pet friendly. You need to call to make sure these rooms are available before you make a reservation. There is a $30 charge for the stay
    0
    Votes
    Room Tips
    "Upper floor would have no foot stomping noise on your ceiling."
    Read review
    "If you can't climb stairs or have a lot of heavy luggage, stay on first floor. No elevator."
    Read review
    "Balcony with view of the pool and trees, away from the wall of the building so you have sun in the morning."
    Read review
    "Try not to stay with pets here. You'll be banished to the "Dungeon" rooms on the lower level."
    Read review
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