The Beverly Hills Hotel
9641 Sunset Boulevard, Beverly Hills, CA 90210-2938
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About
#3 of 15 hotels in Beverly Hills
Location
Cleanliness
Service
Value
Travellers' Choice
The Beverly Hills Hotel is a luxury, located on Sunset Boulevard in the center of Beverly Hills and surrounded by 12 acres of lush, tropical gardens, exotic flowers, and private walkways. Providing privacy and tranquility in a truly residential setting, The Beverly Hills Hotel is within easy access to the business and entertainment centers of Los Angeles, Century City, Rodeo Drive, and many of the Hollywood studios. The hotel is just a 35-minute drive from Los Angeles International Airport. Referred to locally as "The Pink Palace" The Beverly Hills Hotel is a place to see and be seen, to catch glimpses of famous faces, or to revel in splendid luxury. What makes The Beverly Hills Hotel stand out is its superlative combination of service, a location that offers guests privacy, yet in the heart of a city, and a refreshed facility that, while faithful to the hotel's architectural and interior design traditions, is more dramatically beautiful than ever.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Sauna
Restaurant
Breakfast in the room
Poolside bar
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Fireplace
Housekeeping
Minibar
Flatscreen TV
iPod docking station
Private balcony
Room service
Safe
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Classic
Languages Spoken
English
Location
Full view
48Car recommended
Grade: 48 out of 100
5157Restaurantswithin 10 km
893Attractionswithin 10 km
Contact
9641 Sunset Boulevard, Beverly Hills, CA 90210-2938
Getting there
Car HireSee all Beverly Hills car hire
1491Reviews36Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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+1
Family of 10 on holiday had a wonderful Sunday lunch at The Cabana Cafe. The hotel continues to be an incredible mix of new and old with traditional Hollywood star qualities and the poolside Cabana has exquisite tables with an incredible menu. Food and service continues to be second to none and we all left feeling that we had had a magical afternoon. The even remembered our birthdays missed due to covid. Wonderful and Manager, John Scanlon continues to bring sophistication from London to LA.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Our stay at the BHH was perfect, from start to finish! Upon check in, we were thrilled to find out we had received a double upgrade. Our upgraded room had a spacious balcony with a 4-person dining table. It was perfect for us to order room service and enjoy it outside! All of the staff members were phenomenal and so helpful. The pool area is beautiful and clean, with delicious poolside food and drinks available from the Cabana Cafe. Dinner at the Polo Lounge topped off our experience! Although pricey, this hotel is worth it due to how exceptional everything is!
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Room Tip: Rooms with balcony are worth it!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Scanlon, General Manager at The Beverly Hills Hotel
Responded 4 weeks ago
Dear camb2116, Thank you for taking the time to share your recent experience at The Beverly Hills Hotel. I am so happy to hear your stay was perfect...that is always our goal. Thank you for your kind words regarding our team members, I will be sure to share this with them as they will be thrilled to know they made a difference in your stay. We hope to have the opportunity to welcome you back soon. Best regards, John Scanlon
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A wonderful experience from start to finish. Wonderful room, wonderful staff and great food and drink. We visited as part of a 16 night tour of California (we are form the UK). By far the best hotel on or tour and overall probably the best we’ve stayed in worldwide. Pretty much faultless. We will return!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Scanlon, General Manager at The Beverly Hills Hotel
Responded 4 weeks ago
Dear 925Cotters, Thank you for reviewing our recent stay with us. I am thrilled you had a wonderful experience from start to finish! It is great to know we were the highlight of your tour, I will be sure to share this with the team. We can't wait for your return and hope it will be soon. Best regards, John Scanlon
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The most amazing customer service from EVERYONE.Every single department from the wait staff, to the front desk staff to room service...everyone! The room was so comfortable, the pool was fabulous, the grounds are lovely. I only wish I stayed there longer. It was amazing! Can't wait to go back!
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Date of stay: April 2022Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Scanlon, General Manager at The Beverly Hills Hotel
Responded 4 weeks ago
Dear kittymlk212, Thank you for taking the time to share your recent experience at the Pink Palace. It is so wonderful to hear you were impressed with the service provided to you throughout your stay...that is always our goal! I am also happy you enjoyed your room, the pool and the grounds. We hope to welcome you back for an extended stay in the near future. Best regards, John Scanlon
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This is the best hotel in the United States, I’ve been to five star properties all over the country and no hotel comes close to the BHH. The only hotels that offer the same level of service are the Ritz Hotel Paris and Hotel Plaza Athenee Paris, and possibly Burj Al Arab in Dubai and St Regis Maldives, no other hotels come to mind. Of course you pay dearly for a hotel like this, expect to spend $2,000 a night here easily.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from John Scanlon, General Manager at The Beverly Hills Hotel
Responded 13 Jun 2022
Dear Mike19782009, Thank you for taking the time to share your recent experience at The Beverly Hills Hotel. We are very grateful for your support and are thrilled to hear you had a wonderful stay with us. We hope to have the opportunity to welcome you back soon. Warm regards, John Scanlon General Manager
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This is my second trip to the fabled "pink palace" and the team here is always so incredible. Although there are always too many people's names to get each time (but you know who you are!!), a special huge THANK YOU to Rebecca and the others of the Creative Planning Team in particular. When they heard I was coming because I was a nominee in a film festival, they put together an incredible SUGAR DIORAMA featuring edible artwork from my project! Needless to say, I was incredibly blown away when I saw it in my room. It was truly one of the most thoughtful things anyone has ever done for me. The fact that so many people in the communications chain took the time to find out what my project was and put something like that together meant the world to me. It made me feel there are still people in the world who care, and who will go the extra mile to make people feel special. Thank you for making my special little day wonderful, and I hope I can find a way to return the favor one day. Thank you, thank you, thank you, and can't wait to see you next time!!…
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Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Scanlon, General Manager at The Beverly Hills Hotel
Responded 13 Jun 2022
Dear fashionweek, Your review put a huge smile on my face! I am so thrilled to know how impressed you were with the service provided to you throughout your stay. I will be sure to share your kind words with Rebecca and our creative team, they will be happy to know they made a difference in your stay. We hope to welcome you back soon. Warm regards, John Scanlon General Manager
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Visited over Memorial Day weekend and the hotel far exceeded our expectations. Service, location, food, drinks and pool amenities were just outstanding. We love it so much we are booking for longer for our Summer holiday. Cannot wait to return.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Scanlon, General Manager at The Beverly Hills Hotel
Responded 13 Jun 2022
Dear julescN3305XB, Thank you for reviewing your stay at The Beverly Hills Hotel. It is wonderful to know you had a great visit over the holiday weekend and that everything exceeded your expectations... that is exactly how it should be! We very much look forward to welcoming you back this summer - see you soon! Warm regards, John Scanlon General Manager
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We booked via hotels.com to stay here and the booking from hotels.com clearly confirmed VIP perks of complimentary room upgrade, bottle of wine and early/late check in/out because we were Gold members. Upon arrival none of this was acknowledged and when we informed them of us they flat out refused to accept our status. We even emailed them our confirmation email which stated all the above and heard crickets. We then had to call hotels.com and they then called the hotel and finally they accepted our status. After dealing with several unhelpful people and waiting for the so-called manager to get back to us (who didn't) we were eventually helped by a lovely lady, Fouzia. She was the only one that was professional and actually interested in resolving our issue but even she mentioned that the management were difficult to deal with and at the end of the day, she is just an employee. After our stay I filled in a survey about the issue and was contacted by their guest relations who 'confirmed' that they were right to which I replied that they were clearly wrong and if he wanted to actually investigate properly I could forward him the hotels.com email confirming the benefits but there was no reply. A bit of research shows that they are part of the Dorchester Collection who is owned by the Sultan of Brunei and a quick google search shows why many celebrities are boycotting this hotel and it's not just the service.…
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Date of stay: April 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from John Scanlon, General Manager at The Beverly Hills Hotel
Responded 13 Jun 2022
Dear 755starlights, Thank you for taking the time to share feedback on your recent stay with us. Please know that I am extremely disappointed to learn of the frustrations you encountered during your visit. I have followed up with the team and can assure you this is not reflective of the high standards we hold ourselves to here at The Beverly Hills Hotel. I hope that you will give us another opportunity to provide you an experience more reflective of our high standards. Should you wish to do so, I ask that you contact me directly to book and I will ensure you are well looked after throughout your visit. Again, thank you for sharing your experience so we can improve the service and experience we provide. Warm regards, John Scanlon General Manager
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We are locals that "staycation" in Beverly Hills frequently, so we feel we know most of the better hotels intimately. This particular stay was simply outstanding. A few little snafu's upon checkin, and the highly professional staff took care of everything and made sure our stay was literally perfect. We were upgraded to a wonderful, ok "spectacular" suite, which made the stay so great. We loved the pool and had lunch there every day, really great warm and appropriately attentive team. Pool itself, wonderful with a typical SoCal blue sky and palm trees off in the distance. We ate at The Polo Lounge 2 out of 3 nights, and the food and team were super great. Our nice "rookie" waiters of 17 and 25 years were great knew the food and wine. Owen, one of the waiters, had a few nice conversations with us which was very nice. Also, the location is perfect ... in a neighborhood, away from the hustle of town, but a quick drive or UBER to fine dining and shopping. We went running every day, and was delightful to run through the beautiful Beverly Hills neighborhoods surrounding the hotel. Finally, the #1 "amenity" that made our stay so great, was simple the PEOPLE. I can't name or remember everyone's name, but a few standouts were Ryan at the front desk, always made us welcome and was there to insure we had a great experience. Dino, one of the managers made it very personal to ensure we were happy. Martin, a bellman, was just so darn nice and friendly and helpful, everyone was ... When we stay at a very nice hotel, you expect great everything, people, food, service, quality, amenities, and simply a great "experience", we give The Beverly Hills Hotel and Staff an A+, Full 5-Stars for every part of our staycation. Thanks Team!…
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Date of stay: April 2022
Value
Location
Service
Room Tip: I would at least ask about where you room is situated, there are gardens and parking lots and let...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Scanlon, General Manager at The Beverly Hills Hotel
Responded 13 Jun 2022
Dear Frank M, Thank you for taking the time to write such a detailed review of your stay at The Beverly Hills Hotel. I am so happy to know you had such a wonderful experience... from your suite, to the pool, to the overall service provided to you. I will be sure to share your kind words with the team - they will be thrilled they made a difference in your stay. We hope to welcome you back for another staycation this summer season. Warm regards, John Scanlon General Manager
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Lost its sparkle! Back for the second time, but Hotel felt tired, staff everywhere disinterested and mechanical. Hotel felt very much like it had suffered as a result of covid. Terrible cheap bathroom amenities, room still y serviced at 4.00pm.concierge, reception, breakfast- all staff feel unmotivated and should move on . Feels like it needs a revamp and new Manager
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from John Scanlon, General Manager at The Beverly Hills Hotel
Responded 13 Jun 2022
Dear larry9239, I am extremely disappointed to read your review as it's certainly not reflective of the high standards we have at The Beverly Hills Hotel. I am going to send you a private message so that we can discuss your stay in more depth and hopefully you will return to the hotel so we can provide you with an experience more reflective of who we are. Warm regards, John Scanlon General Manager
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PRICE RANGE
US$1,364 - US$1,837 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the hotel beverly hills, beverly hills hotel, the beverly hills
LOCATION
United StatesCaliforniaBeverly HillsBeverly Hills
NUMBER OF ROOMS
210
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Claim Your Listing Frequently Asked Questions about The Beverly Hills Hotel
Which popular attractions are close to The Beverly Hills Hotel?
Nearby attractions include The Getty Center (5.6 km), Scot Nery's Boobietrap (7.7 km), and Virtual Room Los Angeles (7.0 km).
What are some of the property amenities at The Beverly Hills Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Beverly Hills Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Beverly Hills Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to The Beverly Hills Hotel?
Conveniently located restaurants include n/naka, Diddy Riese Cookies, and Providence.
Are there opportunities to exercise at The Beverly Hills Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Beverly Hills Hotel have airport transportation?
Yes, The Beverly Hills Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Beverly Hills Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Beverly Hills Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.