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Viceroy L'Ermitage Beverly Hills

0.6 km from Beverly Hills centre
  • Free Wifi
  • Pool
  • Restaurant
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9291 Burton Way, Beverly Hills, CA 90210-3709
Special Offer
Complimentary 3rd Night
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684 Reviews from our TripAdvisor Community

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There are newer reviews for Viceroy L'Ermitage Beverly Hills
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Showing 642: English reviews
Oakville, Canada
Reviewed 31 January 2014

We stayed at the L'Ermitage during the Grammy weekend. Loved the classy understated luxury. The rooms are spacious and grandiose. The staff very friendly and helpful. The location is perfect, out of the hustle and bustle but only a short walk away from Rodeo Drive and the rest of Beverly Hills !

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Helpful?
Thank Joe L
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Joe L, Thank you so much for taking the time to write this review about L’Ermitage Beverly Hills. I am so pleased that you enjoyed your stay here with us. We look forward to welcoming you back again soon! Best regards, Nicole Lundin Guest Relations Manager L'Ermitage Beverly Hills

Coronado, CA.
Reviewed 20 January 2014

This hotel is a one of a kind place. You can feel very special when you stay there. The rooms have that sleek modern appeal with wonderful amenities. The rooms are open and spacious and uncluttered. Best to be on a high floor on the back side for the wonderful view of the Hills of Beverly Hills. Walking into Beverly...

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Helpful?
Thank Lovebug911
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Lovebug911 , I would like to take this opportunity to thank you for your review. I am so pleased to hear that you enjoyed your stay here at L’Ermitage Beverly Hills and you enjoying our "sleek, modern appeal." I have shared your feedback with the entire team here and they were thrilled by such fantastic review of the service...

pelham, ny
Reviewed 17 January 2014

The space and rooms are modern, clean, functional and stylish. But what sets this hotel apart is the incredible attentive service. Doormen always ask if they can help with bags or get a taxi. Front desk staff escort you to your room to show you room features. Room service staff set up your meal and make sure everything is to...

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Helpful?
1Thank flervin
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear flervin, Thank you for your positive review of our property. We strive to make every guest feel as though they are home. We look forward to your next visit to L'Ermitage Beverly Hills. Nicole Lundin Guest Relations Manager L'Ermitage Beverly Hills

Boston, MA
Reviewed 15 January 2014

I really enjoyed staying at L'Ermitage. Super location - you can walk into Beverly Hills - and I did that since their complimentary limo was booked. Very private - is did speak to someone famous that told me she wouldn't stay anywhere else. Very private - the staff can't reveal who stays there or any info about the guests. The...

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Helpful?
2Thank knightline
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear knightline, Thank you so much for taking the time to write this fantastic review about L’Ermitage Beverly Hills. I am so pleased that you decided to stay at our hotel during your visit to Beverly Hills. Thank you for your lovely sentiments regarding our signature restaurant LIVELLO. I will be sure to relay them to our Chef Mirko who...

Birmingham, Alabama
Reviewed 13 January 2014

L' Ermitage would have to be my worst hotel experience of the past decade. Two adjacent rooms were reserved, one was not ready to check-in until after 6pm. Then, the room wasn't adjacent, so we had to move to another floor. The can light above the tub, was hanging out of the ceiling, and the TV was not working properly....

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4Thank Fred N
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Fred N, Thank you for your commentary regarding your recent stay at L’Ermitage Beverly Hills. While it is disappointing to learn that many aspects of your stay were unfavorable, I am appreciative to receive this information as this is the only way we are able to truly improve. Please accept my apologies for the events that occurred during your...

Melbourne, Australia
Reviewed 13 January 2014

It's been a long time since I have stayed in hotel that did all of the little extra things that make a stay so wonderful. It can be a little nerve wracking staying somewhere nice with a two year old but the entire staff couldn't have been nicer. Each time we went to the lobby they greeted my son by...

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Helpful?
1Thank Clara1973
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Clara1973, Thank you so much for taking the time to write this fantastic review about L’Ermitage Beverly Hills. I am so pleased that you decided to stay at our hotel during your visit to Beverly Hills. Thank you for the kind words about our staff and the service we provide here at L’Ermitage Beverly Hills, I will be sure...

New York New York
Reviewed 9 January 2014

First of all, my apologies to L'Ermitage for never reviewing it. This little slice of Bev Hills Paradise has been a go-to of mine for years. Yes, many reviews say it seems dated and many reviewers have such high expectations after the many glowing reports that they are less than pleased. but take it from me, as I sit in...

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2Thank MadameO
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear MadameO, Thank you for taking the time to write a review of L'Ermitage Beverly Hills. We are honored to be considered a "go-to" hotel for you and so pleased that you continue to have wonderful experiences at our hotel. Many thanks for the kind words regarding our staff. I will be sure to share your review with the whole...

Montreal
Reviewed 5 January 2014

We just spent the weekend at L'Ermitage. The rooms are very large and clean with many conveniences however, the carpets were a bit worn and stained in certain areas. The wrapped glasses with plastic at turn down service seemed very odd to me. Not befitting a 5 star hotel. The location is within walking distance to Rodeo Drive and a...

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Helpful?
1Thank Hanoer
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Hanoer, Thank you for taking the time to write a review on your recent stay at L'Ermitage Beverly Hills I am pleased that you were happy with so many elements of our room design. As well as, the excellent service that you received from a member of our Concierge team. Please rest assured that your comments regarding the physical...

NY
Reviewed 5 January 2014

We were extremely excited to stay at this property after reading such wonderful reviews on this site and others, but unfortunately, we were very disappointed. Upon check in, the staff was pleasant as was bell services. We were escorted to our room, which seemed fine upon initially entering. However, as is customary during this day and age, I always pull...

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Helpful?
3Thank deemc99
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear deemc99, I would like to take this opportunity to thank you for supplying us with your feedback, without this we are unable to truly gauge our product and customer service. I sincerely apologize for the events that occurred during your short time with us. I have reviewed these issues with management and our colleagues. Regarding the physical aspect of...

Las Vegas, Nevada
Reviewed 5 January 2014

Overall, the rooms were a pleasure, the staff was bright and happy, the valet service was wonderful we were always greeted by our last names. Having a huge closet with a big mirror was a bonus! The room service and restaurant food were absolutely delish! I loved everything. Pricey, but worth it. The front desk and concierge were very welcoming...

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Helpful?
2Thank AndreaLala
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear AndreaLala, Thank you for taking the time to write a review of our hotel. Your feedback is greatly appreciated. We are delighted that you had a great experience and enjoy our hotel. Many thanks for the kind words regarding our staff. We pride ourselves on the service we provide and I will be sure to share your sentiments with...

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Staying in Beverly Hills

Neighbourhood Profile
Beverly Hills
Beverly Hills began as a modest village years ago and today you can still feel its small town origins, even though it has become a major tourist attraction and business center for the entertainment industry. This town lives up to its reputation as an area full of designer retail stores and residential streets lined with mansions and palm trees. Inside the commercial center of Beverly Hills, along Rodeo Drive, droves of tourists peak into ultra-luxurious boutiques hoping to catch a glimpse of someone famous. Off of Rodeo Drive however is where some of the most affluent Angelenos occupying the streets of Beverly Hills come for leisurely meals, power lunches and beauty treatments.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
L Ermitage stands alone as the premier hotel in Beverly Hills where unquestioned privacy and legendary elegance draws discriminating clients from the world over. Located on a peaceful tree-lined residential avenue the hotel is within walking distance to the world-renown Rodeo Drive lined with designer boutiques and art galleries along with top restaurants and noted museums. The hotel has a premier location that affords guests access to major businesses such as Cedars Sinai Hospital; the Pacific Design Center and UCLA. Los Angeles International Airport ; Burbank; Century City and downtown are twenty minutes away while the beach locales of Malibu and Santa Monica are a short drive along scenic roads. Viceroy embodies the spirit and ambiance of a sophisticated private club and a gracious urban residence. We offer guests a truly personalized experience with superior amenities and services including a flexible arrival departure policy to accommodate all travel schedules as well as a magnificent rooftop pool; secluded cabanas and The Spa all reserved exclusively for hotel guests assuring a private serene retreat and spacious guest rooms with state-of the-art technology. ... more   less 

Additional Information about Viceroy L'Ermitage Beverly Hills

Address: 9291 Burton Way, Beverly Hills, CA 90210-3709
Region: United States > California > Beverly Hills > Beverly Hills
Price Range: €456 - €1,028 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Viceroy L'Ermitage Beverly Hills 5*
Number of rooms: 116
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Also Known As:
l`Ermitage Beverly Hills Hotel Beverly Hills
Raffles l Ermitage Beverly Hills
Hotel Style:
#3 Romantic Hotel in Beverly Hills
#4 Luxury Hotel in Beverly Hills
#4 Business Hotel in Beverly Hills
#4 Spa Hotel in Beverly Hills
#5 Family Hotel in Beverly Hills
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy L'Ermitage Beverly Hills staff and other travellers.
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Questions? Get answers from Viceroy L'Ermitage Beverly Hills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms off the street face the Hollywood Hills, should be quieter.”
 of 5 bubbles 4snickers, 6 Feb 2017 | Read review
“I'd go high on the floors... and I liked the view of Burton Way and downtown Los Angeles.”
 of 5 bubbles 280howardr, 29 Jan 2017 | Read review
“Best experienced if you've hired a car, and rooms on higher floors are quieter.”
 of 5 bubbles roksi_001, 3 Jan 2017 | Read review
“The Burton Studio Sweet was nice”
 of 5 bubbles JessicaLTL, 26 Dec 2016 | Read review
“Burton way or Hills view are great !”
 of 5 bubbles SUSAN3057, 3 Nov 2016 | Read review
5 of 5