I am hesitant to write a glowing review because I don’t want this place to become so popular that I can’t get a room there next time I’m back in LA, but in fairness it was excellent and I will absolutely stay there again. The service consistently went over and above and the default was a very high standard. Only potential negatives (and I’m nitpicking) were the gym layout could be a bit less cramped and with shock absorbing flooring instead of the hardwood, and increased availability of the car service during peak times, but this is clearly super minor and obviously wouldn’t affect my desire to return.
I can't say enough good things about L'Ermitage Beverly Hills. The staff, the accommodations, the bar, the location... the list goes on! The level of service at L'Ermitage is second to none. I don't how they did it, but every employee knew my name and that I was celebrating a birthday. Truly an incredible experience! Additionally, if you're interested in spacious, spotless and gorgeously appointed rooms, look no further than this hotel. We're already planning a return visit!
We had a fantastic experience with the hotel during our short stay. The staff is extraordinary, and the overall experience is memorable. We love the flexible check-in and check-out policy; it provides flexibility in travel. The property is also exclusive and values the guest’s privacy. We will for sure choose L’Ermitage for our next travel to the area.
The hotel was amazing. The staff are nice and extremely friendly. The suits are beautiful and really huge. The hotel is very clean and nicely decorated. The location is also amazing, very near to all mankor attractions in Beverly hills and Sunset area.
The staff were excellent especially the manager Scott Berger and the concierge Christine. Everything is great!!! I love the location and the food is good too! The size of the rooms and bathrooms are great and the products they use are good too.
Great staff, Clean, modern, spacious rooms and exceptional level of customer service from all staff members. Our favorite hotel in Beverly Hills. You can’t go wrong straying at this property if you want a luxury hotel close to Beverly Hills.
From start to finish, my experience at L'Ermitage was magical. From the fruit plate welcoming me in my room, to all the little nuances of the guest room (beautiful lighting, huge deep tub, balcony), to impeccable service from every staff member, it was an unexpected gem for a two-day business trip. Will absolutely visit again.
everything was excellent, into every detail. every staff member gave us a very warm welcome and customer experience the classic suite was fantastic, so spacious and foreseen of all demotica. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
L’Ermitage is a well run luxury hotel. The General Manager Scott Berger is always on site. I even saw him on a Sunday visiting with guests. Frederic, the Hotel Manager is constantly checking in with us to make sure our stay is perfect. The front valet is amazing, Eric and his team welcome us by name. The front desk crew is amazing…Delaney, Samatha and John are at your service and extremely helpful. The location is perfectly situated to walk to restaurants and shops but in a neighborhood that feels comfortable and not commercial. We had beautiful flowers in our suite upon arrival and our initials on our pillow cases. It appears the hotel is continuing to keep up grading the property. If you enjoy an excellent experience, this is the place!
Very hip and formal and outstanding. The staff are top notch and know how to serve. The restaurant also top of the line. Great location and we will be back because all were so nice. Our first time at this hotel.