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Hotel Riu Montego Bay

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Hotel Riu Montego Bay
Hotel Riu Montego Bay
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5,700 Reviews from our TripAdvisor Community

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Showing 5,350: English reviews
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A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

Feb 13 - Feb 20, 2017 The service was superior. We did have minor issues with our room such as a dresser drawer that was jammed and lights that were blown.. Solution bring it to the attention of staff. Our issues were dealt with immediately... A respectful maintenance man solved our issues ... thank you Christopher. The entertainment staff, restaurant...

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Helpful?
Thank A TripAdvisor Member
Chester, United Kingdom
Reviewed yesterday NEWvia mobile

I have read some write-ups on here that surprise me! Was I in the same hotel as the same time as these reviewers? We were really impressed. Checkin was fast and easy. Our room was very well appointed, our only issue was that our mini bar was not stocked until we called reception. However, when we called it was swiftly...

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Helpful?
Thank Jez W
Cincinnati, Ohio
Reviewed yesterday NEW

Rooms are mediocre-could use updating. Signed up for a king size bed and received two full size beds pushed together-may have been welded b/c we didn't fall thru them! Only amenity in room was the shampoo in a dispenser and shower cap. No lotion, conditioner, pen, or paper. Liquor dispensers, beer, water and soft drinks in mini fridge. Curtains old...

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Thank CintiRealtor
Cobourg, Canada
Reviewed yesterday NEW

Had a great time, good food, nice pool, good shows, buffet was great, didn't even go to the restaurants, jerk hut on the beach was great for a mid day snack, the key for me was, the swim up bar area was mostly adults and the children were on the other side of the pool, great size for a pool,...

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Helpful?
Thank Joe H
Selkirk, Canada
Reviewed 2 days ago NEW

Literally a huge resort, so better be ready to do alot of walking. Restaurant selection is good & food very good. Awesome service at the bars & great entertainment. The pools are large & no problem finding a spot to relax. The beach was big but a little rocky compared to other beach fronts in the area. They have a...

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1Thank Bruce M
Maryland
Reviewed 2 days ago NEWvia mobile

My fiancé and I came here for four nights in January 2017. We left after the first night. Some of my issues: 1) we stayed in Tower 4 on the second floor. Our "garden view" overlooked a barb wire fence with a couple Jamaican teens begging for money. This is not ok. Security came to our room at around 9pm...

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Helpful?
Thank TravelL0veLife
lincs
Reviewed 4 days ago NEW

Second visit to this hotel and was not dissappointed. cannot fault anything.All staff are so friendly and hepful. Food is excellent and everywhere is kept spotless. Some of the entertainment was not our style,but that is just our opinion.We could not fault the hard work put in by them all,and some nights it really was superb. Well done riu Montego...

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1Thank LincsBooboo
New Jersey
Reviewed 4 days ago NEW

I read all the reviews, mostly good, some not so good. I was not expecting a 5 * resort. I was expecting a clean, well taken care of room, 24 hour all inclusive, decent food and an area to at least take a walk. We just got back on 2/13 we had a party of 13 people, that is what...

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1Thank Barb219
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Montego Bay, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. In order to fulfill every guest expectations regarding food, our main buffet and specialty restaurants offer a great range of food options. We were concerned to note that we failed to live up to your expectations. But we can assure you that we strive...

Markham, Canada
Reviewed 5 days ago NEWvia mobile

I went to Riu Montego bay with my family and other two family. There were total 1e people for this trip. This trip was middle of summer Olympic in Brazil and TV was not working in any of the room. I complain about this to hotel management and they took 6 days before they replaced tv with lcd tv which...

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Thank apapap13
Oxford, United Kingdom
Reviewed 5 days ago NEW

We had a good two weeks holiday. My wife and I stayed in this hotel from 26th January to the 09th February.It was our honeymoon. Our room was large enough not noisy. We got a sea and pool view. We sat on the balcony looking over the pool plenty of room. Entertainment staff was very very good, they made our...

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1Thank Tamas84

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Opening September 2008 * Located in Montego Bay, on Jamaica's northwest coast * On the beachfront * Complimentary sun loungers on the beach * 2-story main building and 3-story and 4-story annexes * Surrounded by 40,000 m2 / 47,840 sq. yards of lush gardens * 4.5 km / 2.8 miles from Montego Bay * 350 m / 114.8 ft from various shops * 2,7 km / 1.7 miles from Montego Bay airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Montego Bay

Address: | Mahoe Bay, Ironshore, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Ironshore
Price Range: €206 - €417 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Montego Bay 3.5*
Number of rooms: 681
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Also Known As:
Riu Montego Bay Resort
Riu Hotel Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Montego Bay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in 6220 which was oceanfront and short walk to the pool.”
 of 5 bubbles CintiRealtor, 21 Feb 2017 | Read review
“Only 4 floors. bldg. 5 and 6 are ocean front, but very far from everything”
 of 5 bubbles Barb219, 18 Feb 2017 | Read review
“pool view, sea view, large room, quiet room,”
 of 5 bubbles Tamas84, 17 Feb 2017 | Read review
“We were in building 1 and had the second room ground floor so we were close to everything!!”
 of 5 bubbles K7136IFkathyc, 16 Feb 2017 | Read review
“Rooms above restaurants ok pool view and lift access”
 of 5 bubbles fredriley70, 16 Feb 2017 | Read review
5 of 5