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30/7/2017 31/7/2017
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    Best Western Plus Heritage Inn

    1955 E 2nd St, Benicia, CA 94510-2201
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    30/7/2017 31/7/2017
    US$170
    US$170
    US$170
    Traveller (16)
    Room & Suite (10)
    Dining (2)
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    Overview
    • Excellent48%
    • Very good36%
    • Average8%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “front desk” (49 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Heritage Inn
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Holiday Inn Express Benicia
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    Shorelight Inn
    107 reviews
    #1 of 5 B&Bs / Inns in Benicia
     
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    128 reviews
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (346)
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    There are newer reviews for Best Western Plus Heritage Inn
    See the most recent reviews

    11 - 15 of 333 reviews

    Reviewed 30 May 2017

    Excellent room, quiet, wonderful staff. The evening buffet is excellent and a nice surprise, able to get almost a full meal and take back to the room and relax after a long day. The location is perfect to downtown and access to the freeway.More

    Review collected in partnership with Best Western
    Thank audreyt685
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 3 weeks ago

    Dear audreyt658, Thank you kindly for setting aside time to leave us a review. We are beyond thrilled to read that you enjoyed your stay with us and our staff was able to accommodate all your needs. Given our location, it is a great midpoint...More

    Reviewed 13 May 2017

    Not sure what you are asking for here. The hotel was convenient, clean, and the staff was very helpful and personable. What else do I need to say. It was great. Rooms were clean & bed was comfortable.More

    Review collected in partnership with Best Western
    Thank catherinewW9029BR
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 18 May 2017

    Dear Mrs. Catherine Waller, As noted in our previous response, it was truly a pleasure to encounter you and your family again. Thank you kindly for taking the time to respond to a second review, it is always gratifying to read the nice comments our...More

    Reviewed 9 May 2017

    My sister my service dog and myself came up for the weekend to visit our little sister who was having a baby. We drove 11 hours and initially had a reservation at the John Muir Best Western in Martinez ( we will save that review...More

    Thank windy t
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 11 May 2017

    Dear windy t, We were overjoyed at the kind words you shared about not just your experience here, but our staff as well. We strive to provide genuine and positive interactions to all of our guest and we were glad to read that we met...More

    Reviewed 7 May 2017

    Overall the experience was great excellent customer service very clean place to stay I would definitely recommend it and I will definitely stay here again employees we're very attentive to every thing that we need itMore

    Review collected in partnership with Best Western
    Thank keithj478
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 10 May 2017

    Dear keithj478, We appreciate the time you took to let us know how we are doing as a whole. As providing our guests with superior customer service is our mission. We are very ecstatic that you will be returning during your future endeavors and we...More

    Reviewed 6 May 2017

    Everytime we come to Benicia we always stay at the Best Western Plus Heritage Inn. It is a great and wonderful place to stay. The rooms are always so wonderful and clean. All of the staff members are all so very nice to talk with....More

    Review collected in partnership with Best Western
    Thank 802lorri
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 10 May 2017

    Dear 802lorri, Thank you kindly for taking the time to leave a review. Your kind words have been passed around throughout our staff and we are very pleased you have enjoyed your stay with us. It is guests like yourself who make working in the...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$136 - US$384 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Best Western, Booking.com, Travelocity, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Best Western Plus Heritage Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Benicia
    • Also Known As
    • Best Western Benicia ,
    • Benicia Best Western ,
    • Best Western Heritage Hotel
    Add Photo Photos
    Traveller (16)
    Room & Suite (10)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (45)
    Bathroom (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    RDTRPMOM
    8 January 2017|
    Answer
    Response from Betsi O | Reviewed this property |
    I make it a point to stay in smoke free room. My guess would be yes, your also being exposed to second hand smoke.
    0
    Votes
    M D
    7 September 2016|
    Answer Show all 2 answers
    Response from serlbauer | Reviewed this property |
    I would say the usual. Coffee, tea etc, juices, yogurt, cereal, bagels with various toppings. There are also some cooked options. Sausage, eggs, and a waffles you cook yourself.
    1
    Vote
    ozzielosangeles
    30 August 2016|
    Answer
    Response from Pauline L | Reviewed this property |
    Not sure of the pet policy, sorry.
    0
    Votes
    Room Tips
    "The customer service is so great they will make sure your happy with your room"
    Read review
    "Request the parking lot side, or you'll hear freeway noise all night."
    Read review
    "My best suggestion would be to find another hotel in Benicia at which to stay."
    Read review
    "Check with hotel front desk."
    Read review
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