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We stayed in the Casablanca room. It is on the main floor and has it's own entrance. It is a large room, very clean and comfortable. There is plenty of room to spread out and relax. The TV and wifi worked without issue. However, there...More
No complaints about the room at all. Very nice. But when I entered the office to check in, there was no one there so I waited. Finally I called the number and the person, Ann, I think said they ask that we call ahead of...More
Thank Kelly M
Response from ShorelightInn_MGMT, General Manager at The Inn at Benicia BayResponded 3 October 2017
We apologize for your inconvenience. We do ask that one call us 30 minutes prior to their arrival so as not to incur these types of problems. I'm sure your room was ready by 3 pm, just that no one was not there to...More
I stayed here on business for one night, as my usual chain hotel was overpriced for July and staying here would save my company $65! My business meeting was only a block away at the Benicia Yacht Club, so this location was perfect.
While our room was very nice, the service was absolutely terrible. Three out of the four days there, we had to ask for fresh towels and our room to be straightened up and even after asking we had to wait until the end of the...More
Response from ShorelightInn_MGMT, General Manager at The Inn at Benicia BayResponded 25 July 2017
I'm very sorry you felt you had a terrible stay with us. We always strive to give our guest excellent attention and service. Unfortunately, we are unable to please all our guest in the way they feel we should. From not charging for a...More
Spending 3 nights in the Commandants Quarters. Comfy bed and amazing bathroom with an actual sauna. Short walk to sister property for breakfast (see picture) with amazing view. First street is just down the road for shopping. We like our privacy and this place was...More
Response from Shorelight I | Property representative |
Thank you for your inquiry. The Orient Express is decorated in an Asian motif. It has a King size bed with an outside private patio. The room is large with an armoire, fridge/microwave, desk if you need to do some... More
Thank you for your inquiry. The Orient Express is decorated in an Asian motif. It has a King size bed with an outside private patio. The room is large with an armoire, fridge/microwave, desk if you need to do some work etc. It is on the ground level just off of our courtyard.
We look forward to your visit. Please refer to your confirmation letter for specifics of your stay.
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"Casablanca is a lovely spacious room. I would choose it again. It is a bit pricey though."